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Client Relations Manager Jobs in Aurora, IL (NOW HIRING)

Alphabe Insight Inc

Public Relations Assistant

Chicago, IL · On-site

$55K - $60K/yr

We are seeking a detail-oriented and proactive Public Relations Assistant to support our communications team in managing client relations, coordinating media outreach, and executing brand strategies.

FNS, INC

Client Relations Specialist

Joliet, IL · On-site

$60K - $80K/yr

Manage contracts and negotiate terms with various vendors, including carriers and warehouse operators, specifically for VMI Hub operations. * Oversee vendor billing, including meticulous invoice ...

FNS, INC

Client Relations Specialist

Joliet, IL

$60K - $80K/yr

Manage contracts and negotiate terms with various vendors, including carriers and warehouse operators, specifically for VMI Hub operations. * Oversee vendor billing, including meticulous invoice ...

Automotivemastermind

Dealer Relations Manager

Chicago, IL · On-site

$80 - $100/hr

As a Dealer Relations Manager, you must possess superior communication skills that enable you to ... Bring best practice knowledge of the product into the client organization to support the company ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Aurora, IL

Client Relations Manager information

See Aurora, IL salary details

$28.8K

$56.9K

$97.2K

How much do client relations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations manager in Aurora, IL is $56,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $64,400.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Aurora, IL?

The most popular types of Client Relations jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Client Relations Manager jobs?

Cities near Aurora, IL with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Aurora, IL as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,892 per year, or $27.4 per hour.

Client Relations Associate - Oakbrook Terrace, IL

Advisor Talent Solutions

Oakbrook Terrace, IL

$39K - $49K/yr

Full-time

Posted 21 days ago

Job description

Client Relations Associate
Our client is a growing financial services firm in the Oakbrook Terrace, IL area that is looking for a professional, organized, and client-focused Client Relations Associate to join their team.
This is a highly visible role where you will serve as one of the first points of contact for clients, prospects, and callers. You’ll be responsible for creating a warm, professional experience from the first interaction while helping manage a high volume of calls, coordinate communication, support the front desk, and keep the office running smoothly.
For someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering an exceptional client experience, this is an opportunity to join a professional organization with training, development, and opportunities for growth.
Why This Opportunity Stands Out
Our client places a strong emphasis on creating an outstanding client experience. This position is not simply about answering phones — you will play an important role in how clients and prospects experience the firm.
You’ll be trusted to manage incoming calls, help clients with questions, coordinate appointments, maintain accurate records, and ensure messages and follow-up items get to the right people. You’ll also serve as a backup to the front desk, greeting clients and guests when they arrive at the office.
The ideal person will bring a warm, welcoming personality, exceptional phone skills, strong organization, and a genuine desire to help people.
What We’re Looking For
Our client is looking for someone who is professional, personable, organized, and comfortable working in a time-sensitive, high-volume environment. The ideal candidate enjoys interacting with people and can maintain a high level of service even when priorities are changing quickly.
What You’ll Do:
In this role, you will serve as an important part of the firm's Client Relations team. Responsibilities include:
  • Serving as an initial point of contact for clients, prospects, and other callers.
  • Answering and managing a high volume of incoming calls in a timely and professional manner.
  • Routing calls to the appropriate person or department and taking accurate messages when necessary.
  • Providing exceptional customer service and assisting callers with questions or needs.
  • Prioritizing urgent calls and ensuring inquiries are addressed appropriately.
  • Maintaining detailed and accurate records of incoming calls, messages, and outcomes.
  • Entering relevant information into the firm's CRM system.
  • Retrieving and managing voicemail messages and ensuring appropriate follow-up.
  • Providing administrative support to various departments, including data entry, filing, scanning, photocopying, and other general office tasks.
  • Serving as a backup to the front desk by warmly greeting and directing clients, guests, and employees.
  • Assisting with general questions about the company's products and services.
  • Serving as a knowledgeable and helpful resource for clients and callers.
  • Providing backup support for scheduling client and prospect appointments and meetings.
  • Managing calendars and communicating appointment changes or cancellations.
  • Working closely with the Client Relations team and Office Manager to ensure a seamless client experience.
Qualifications Include:
  • Prior experience in client relations, customer service, or a role focused on creating a strong client experience.
  • Exceptional phone skills and professional communication style.
  • Strong verbal and written communication skills.
  • Warm, welcoming, and outgoing personality.
  • Genuine, caring, client-first attitude.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a time-sensitive environment.
  • Ability to adapt to changes without compromising the quality of work.
  • Experience with calendar and CRM management.
  • Proficiency with Microsoft Office Suite and the ability to learn new software quickly.
  • Comfortable working with phone systems, filing, faxing, scanners, and general office technology.
  • Professional appearance and demeanor.
  • Hospitality, concierge, or client service experience is preferred but not required.
  • Ability to work in person in Oakbrook Terrace, IL.
Ideal Fit
This could be a great fit for someone who:
  • Loves interacting with people and creating a positive first impression.
  • Takes pride in providing outstanding client service.
  • Has a naturally warm, welcoming, and caring personality.
  • Is confident and professional on the phone.
  • Thrives in a fast-paced, high-volume environment.
  • Is highly organized and detail oriented.
  • Can juggle multiple priorities without losing track of important details.
  • Enjoys being part of a team and supporting those around them.
  • Has a hospitality, concierge, client service, or customer-facing background.
  • Wants to join an organization that provides training, professional development, and opportunities for growth.
Schedule and Work Environment:
  • This is a full-time, in-person position based in Oakbrook Terrace, IL.
  • Monday – Thursday: 11:00 a.m. – 7:00 p.m.
  • Friday: 9:00 a.m. – 5:00 p.m.
Why Join?
This is an opportunity to join a professional financial services organization where the client experience is a major part of the firm's success. If you are someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team where professionalism, service, and attention to detail matter, this could be an excellent next step. The firm also provides on-the-job training and professional development opportunities, giving the right person the chance to continue growing within the organization. If you have strong client service and phone skills, enjoy working in a fast-paced environment, and are passionate about creating an exceptional client experience, we would like to hear from you.

Apply