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Client Relations Manager Jobs in Springfield, VA

K2services

Lead Office Services Associate

Washington, DC · On-site

$29 - $30/hr

This role reports to the Client Relations Manager or the Client Relations Director. Pay rate: $29- 30p/h Shift: 8am to 5pm (Monday thru Friday) Team Supervision & Coordination * Lead, train, and ...

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All JobsClient Relations Manager JobsClient Relations Manager Jobs in Springfield, VA

Client Relations Manager information

See Springfield, VA salary details

$30.3K

$59.9K

$102.4K

How much do client relations manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for client relations manager in Springfield, VA is $59,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $67,900.00 per year, depending on experience, location, and employer.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Springfield, VA? The most popular types of Client Relations jobs in Springfield, VA are:
What job categories do people searching Client Relations Manager jobs in Springfield, VA look for? The top searched job categories for Client Relations Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Client Relations Manager jobs? Cities near Springfield, VA with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Springfield, VA as of May 2026, with employment types broken down into 74% Full Time, 19% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,938 per year, or $28.8 per hour.
Public Relations- Senior Account Manager- Strategic Communications

Public Relations- Senior Account Manager- Strategic Communications

Pinkston

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Position Summary

Pinkston Senior Account Managers work closely with upper management and begin to oversee client accounts and staff. They navigate the sensitivities of working with the media and have experience in crisis communications. Senior Account Managers drive account direction and media strategy. They are expected to oversee client work, support staff professional development, and work across delivery teams to provide seamless, integrated communications services for our clients.

Additional Details

  • Status: Exempt Salaried
  • Work Location: Falls Church, Virginia
  • Travel: 5-10%

Requirements

Role Responsibilities (Pitching/writing, media intel, client relations)
  • Manage a team of people and a portfolio of projects, including leading collaboration across delivery teams. 
  • Oversee media campaign plans and execute integration plans for clients
  • Work with VPs and Directors to manage a crisis, understand escalation of issues when needed
  • Engage with clients, self-directed to interact and make decisions on behalf of Pinkston
  • Familiarity with client messaging and accompanying media risks and sensitivities
  • Mitigate and problem-solve media and client complications
  • Review proposals and draft SOWs that align with potential client needs
  • Ensure that the team is aligned with the SOW in deliverables
  • Work with upper management on onboarding new clients
    • Assist with the creation of client messaging documents
    • Engage in initial discovery calls with stakeholders
    • Be familiar with key institutional knowledge points and donors
    • Identify inherent media risks
  • Professional development of staff
  • Ensure team execution on communications strategies to reach client goals
  • Familiarity with team clients, assisting the team when necessary
Skills & Qualifications

Required

  • Undergraduate degree or relevant experience in public relations, communications, marketing, journalism, or a related field
  • 7+ years of relevant communications and/or marketing experience
  • Demonstrated ability to manage team members and clients
  • Skilled at anticipating media, client, and team needs
  • Ability to balance and navigate multiple time-sensitive projects
  • Experience working in an integrated communications environment, collaborating across teams to deliver cohesive client work
  • Alignment with Pinkston's guiding principles

Culture

  • Possesses a sense of persistence in all tasks; seeks to push through challenges and ensure excellence in deliverables
  • Commitment to excellence and drive to exceed expectations
  • Seeks to see the broader story of client work and understand how individual work contributes to a greater narrative
  • Possesses a collaborative spirit, values teamwork, and has a strong ability to give and receive feedback and instruction
  • Awareness of how actions impact internal organization and external stakeholders
  • Empowers and assists - success is defined by not only your success but also by if you empowered and assisted your team to succeed
Who We Are

Pinkston is a full-service branding, marketing, and communications agency offering integrated public relations, creative, digital, and research services to transform companies and organizations. As an outcome-driven agency, Pinkston is committed to delivering customized, strategic solutions that drive real-world impact.

Benefits

Pinkston offers a comprehensive benefits package that includes company-sponsored health, dental, and vision plans accompanied by employer-funded life insurance, HRA, and a short-term disability plan. Optional long-term disability and additional Life Insurance are also available. Pinkston provides a 401k retirement plan and contributes to each employee's retirement annually, regardless of employee participation.

At Pinkston, we believe great things happen when people come together and are committed to building a collaborative in-person work environment. Pinkston is also committed to a healthy work-life balance. We offer flexibility through an innovative hybrid work model that gives team members the opportunity to work from home up to 30% of the time. Pinkston provides generous holiday and vacation policies, paid parental leave, and an additional week of paid "volunteer time off" to encourage employees to invest time in a 501C non-profit of their choice.

Equal Opportunity Employer

Pinkston is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Pinkston makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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