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Client Relations Manager Jobs in Ocala, FL (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Lady Lake, FL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Wildwood, FL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Ocala, FL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Leesburg, FL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Ocala, FL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Ocala, FL

Client Relations Manager information

See Ocala, FL salary details

$27K

$53.3K

$91.1K

How much do client relations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client relations manager in Ocala, FL is $53,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Ocala, FL are hiring for Client Relations Manager jobs?

Cities near Ocala, FL with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Ocala, FL as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $53,331 per year, or $25.6 per hour.

Customer Relations Manager

Leesburg, FL • On-site

Jenkins Hyundai of Leesburg
See more jobs at Jenkins Hyundai of Leesburgexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Summary:

The purpose of this position is to ensure customer satisfaction and retention for new, certified and preowned vehicle sales as well as service. The Customer Relations Specialist ensures loyalty and advocacy from our customers both internal and external.

Benefits: 

  • Medical- 4 plans (BCBS)
  • Dental
  • Vision
  • Term Life
  • Company-paid Term Life
  • STD/LTD
  • Accident indemnity rider
  • PTO / Sick days (annually)
  • 401(k) with an employer match
  • Employee Assistant Program
  • FMLA / Maternity/Paternity Leave
  • Bereavement Leave

Essential Functions:  (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) 

Duties and Responsibilities: 

  • Handles difficult client issues in sales and/or service, a.k.a. “heat cases.”
  • Coordinates and facilitates all manufacturer, customer appreciation/clinic, and other events throughout the year.
  • Serves as customer relations representative in offsite events as needed, even outside of normal work schedule.
  • Identifies areas of needed improvement by monitoring client feedback as a basis for resolution and continuous improvement.
  • Contacts customers via phone and email to ensure satisfaction. 
  • Maintains client feedback records and develops strategies to implement best practices.
  • Compiles data and submits reports regularly and as needed to management.
  • Communicates with the General Manager and Customer & Community Relations Director regularly to share data and develop solutions, set goals and correct any ongoing issues.
  • Maintains database of employee photos and updates staff website photos regularly.
  • Assists the GM with coaching staff on customer service best practices to enhance the image of the dealership and strengthen manufacturer customer satisfaction scores/ratings.
  • Monitors, posts and comments on online review sites and social media sites on behalf of the dealership as needed.
  • Provides monthly content for dealership customer e-newsletters.
  • Ensures excellent customer experiences are maintained.
  • Ensures proper managers have received copies/notice of any written complaints.
  • Keep records of all customer complaints and solutions. 
  • After gathering a complaint, contacts the appropriate personnel and follows up with all parties involved to determine what actions were taken. Continues follow up until complaint is completely resolved. 
  • Serves as a store level compliance liaison by monitoring Red Flag and Safeguard compliance issues, completing a monthly checklist, and reminding staff of best practices.  Sends checklist to GM and Compliance Coordinator/Chief Compliance Officer. Reaches out as needed to the corporate compliance team with any concerning issues or questions.
  • Adheres to all company policies, procedures and safety standards.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Office products.
  • Performs other duties as assigned.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Vision: Clarity of vision at 20 inches or less
  • Stand: Remaining on one’s feet in an upright position at a workstation without moving about 
  • Walking: Moving about on foot 
  • Lifting: Raising or lowering an object including files from one level to another (includes upward pulling) 10 – 25 lbs 
  • Carrying: Transporting objects, usually holding in the hands or arms.
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles 
  • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling 
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Environmental Conditions:  Be able to work in a climate-controlled environment.
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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