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Client Relations Manager Jobs in Andover, MA (NOW HIRING)

Ci Design, Inc.

CLIENT RELATIONS MANAGER

Boston, MA · On-site

$89K/yr

CLIENT RELATIONS MANAGER Department: GENERAL Employment Type: Full Time Location: BOSTON, MA Reporting To: PRINCIPALS Compensation: $89,000 / year Description The Client Relations Manager leads Ci ...

New

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

Description The Client Relations Associate is a high-touch, full-service relationship support role ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

The Client Relations Associate is a high-touch, full-service relationship support role within our ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

Description The Client Relations Associate is a high-touch, full-service relationship support role ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Andover, MA

Client Relations Manager information

See Andover, MA salary details

$29.4K

$58.1K

$99.3K

How much do client relations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client relations manager in Andover, MA is $58,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Andover, MA are hiring for Client Relations Manager jobs?

Cities near Andover, MA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,121 per year, or $27.9 per hour.

CLIENT RELATIONS MANAGER

Ci Design, Inc.

Boston, MA • On-site

$89K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

CLIENT RELATIONS MANAGER
Department: GENERAL
Employment Type: Full Time
Location: BOSTON, MA
Reporting To: PRINCIPALS
Compensation: $89,000 / year
Description
The Client Relations Manager leads Ci's efforts to foster and grow client relationships across the firm's diverse market sectors and increase brand awareness within the AEC industry. Reporting directly to the senior leadership team, this individual works closely with Firm Principals and leadership across Ci's offices to strengthen existing relationships, identify new opportunities, and position the firm competitively in the marketplace.
KEY RESPONSIBILITIES
  • Support leadership in fostering and growing existing relationships
  • Must be a strategic thinker with strong Science & Technology (S&T) relationships within the AEC industry.
  • Develop strategies for new business and new opportunities
  • Work with Firm Principals to develop long and short-term business development goals, targets and priorities.
  • Maintain database to track company and contact information, opportunities, etc.
  • Conduct market research to identify new opportunities and stay up-to-date on industry trends
  • Identify and suggest industry and/or community events, conferences and speaking engagements: attend and represent Ci as needed. This includes regional and national events across multiple offices.
  • Prepare impactful materials such as pitches and presentations for prospective client meetings and interviews

SKILLS, KNOWLEDGE AND EXPERTISE
  • 10+ years of experience in client relations or a related role within the AEC industry
  • Strong knowledge and understanding of the AEC industry and market trends
  • Established relationships and a strong professional network within the AEC industry
  • Proven ability to foster, maintain, and grow long-term client relationships
  • Excellent interpersonal, communication, and presentation skills
  • Strategic thinker with strong organizational and relationship-building skills
  • Ability to identify opportunities and support the firm's continued growth across all market sectors
  • Ability to collaborate effectively with Firm Principals, senior leadership, and teams across multiple offices
  • Strong professional presence with the ability to represent Ci at client meetings, industry events, and conferences
  • Self-motivated, proactive, and comfortable working both independently and within a highly collaborative environment

BENEFITS
• Opportunity to work on diverse projects.
• Supportive and collaborative work environment.
• Competitive compensation and benefits package including medical, dental, and vision, 401(k) matching, commuter benefits, PTO, and paid company holidays.

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