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Client Relations Manager Jobs in Rhode Island (NOW HIRING)

Reporting to the General Manager, you'll take a hands-on approach in focusing on team development, culinary expertise, safety protocol, and client relations. Our Chef Manager will also play a key ...

Reporting to the General Manager, you'll take a hands-on approach in focusing on team development, culinary expertise, safety protocol, and client relations. Our Chef Manager will also play a key ...

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Client Relations Manager information

See Rhode Island salary details

$28.4K

$56.2K

$96K

How much do client relations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations manager in Rhode Island is $56,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Rhode Island?

The most popular types of Client Relations jobs in Rhode Island are:

What job categories do people searching Client Relations Manager jobs in Rhode Island look for?

The top searched job categories for Client Relations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Client Relations Manager jobs?

Cities in Rhode Island with the most Client Relations Manager job openings:

Infographic showing various Client Relations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,196 per year, or $27 per hour.

Labor Relations Manager "First Chair" - RI

PPL Corporation

Providence, RI • On-site

Full-time

Re-posted 12 days ago


PPL rating

6.8

Company rating: 6.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

44th of 53 rated energy and utility


Job description

Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

NOTE:  This is a hybrid position requiring on-site presence three days per week in Providence, RI.   #RIE  #LI-Hy  

The Labor Relations Manager leads the planning, development and implementation of Labor Relations strategy programs and processes.


Responsibilities
  • Leads the planning, development and implementation of Labor Relations programs and processes in support of business objectives.
  • Provides overall union contract administration, including assisting with language interpretation and providing guidance on labor issues.
  • Serves as chief spokesperson for contract negotiations, and coordinates negotiation preparation, including developing the negotiation strategy.
  • Builds partnerships with gas and electric field operations and support service organizations and provides direction and counsel around contractual matters affecting business operations.
  • Partners with local labor union leaders to achieve an effective and functional labor relations climate.
  • Oversees the grievance process.  Works collaboratively to resolve issues in a timely and satisfactory manner that best meets business objectives.
  • Primary contact with inhouse counsel for assistance with arbitrations, contract negotiations, and any resolution for NLRB matters.
  • Serve as company spokesperson at federal mediation.
  • Manages process improvements for all labor relations processes to ensure efficiency and alignment with organizational objectives.
  • Provides counsel to managers and supervisors on strategies to drive positive labor relations.
  • In situations of significant labor relations matters, coordinates with the Director of HR and VP of Labor Relations/HR Strategy and legal resources as appropriate.
  • Partners with operations leadership to identify specific labor relations priorities to optimize organizational and departmental performance and negotiates identified solutions with the local union.
  • Develops HR departmental labor plans that establish the goals and objectives for the organization around labor relations strategies.
  • Works in the office/on-site to engage in face-to-face interaction and coordination of work among co-workers.
  • May be assigned an emergency response role during weather or system events, which may necessitate the need to work after-hours, beyond a regular schedule.

Qualifications
  • Bachelor's degree
  • Five years of human resources, labor relations, or business-related area experience.
  • Demonstrated experience in labor contract negotiations and labor contract administration.
  • Conceptual knowledge of the HR functions, including staffing, benefits, and compensation, with a broader knowledge of employment law, contract interpretation. and employee relations.
  • Strong leadership and management skills.
  • Strong client-service orientation, ability to work well with individuals within all levels of the organization.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • Experience in human resources strategic planning and project management.
Qualifications:
  • Bachelor's degree
  • Five years of human resources, labor relations, or business-related area experience.
  • Demonstrated experience in labor contract negotiations and labor contract administration.
  • Conceptual knowledge of the HR functions, including staffing, benefits, and compensation, with a broader knowledge of employment law, contract interpretation. and employee relations.
  • Strong leadership and management skills.
  • Strong client-service orientation, ability to work well with individuals within all levels of the organization.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • Experience in human resources strategic planning and project management.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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