Client Relations Manager Jobs in Coventry, RI (NOW HIRING)

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

K2 is seeking a dynamic Director of Client Relations (Business Development) to support strategic growth initiatives across all K2 locations. Candidates based out of California or the Northeast Corridor are preferred.

The Dir. Client Relations is a key driver of K2's growth, responsible for identifying and cultivating new partnerships in the field. This dynamic role focuses on proactively connecting with diverse stakeholders including pharmaceutical companies, biotech firms, Contract Research Organizations (CROs), and other strategic partners to generate new opportunities for our research sites. The ideal candidate is a motivated and outgoing networker who excels at building relationships from the ground up and effectively communicating the value and capabilities of K2 Medical Research to build a robust pipeline of new accounts and strategic partnerships.

Responsibilities:

• Formulate an account management strategy to identify, evaluate, and prioritize high-value business development opportunities
• Develop and maintain a robust pipeline of prospective clinical trial opportunities and strategic partnerships across targeted accounts
• Attend industry conferences, networking events, and community gatherings
• Conduct targeted outreach (phone, email, in-person)
• Schedule and conduct introductory meetings
• Tailor presentations for different partner types
• Maintain CRM records of prospective partners
• Collaborate with Feasibility Specialist and Account Executive for lead handoff
• Serve as a strategic liaison to senior executives, principal investigators, and decision-makers within major pharmaceutical companies, biotechnology firms, global CROs, and large healthcare networks
• Cultivate high-impact, long-term alliances that expand K2’s clinical footprint and position the organization as a preferred research partner.
• Stay current on industry trends, competitive landscape, emerging therapeutic areas, and local healthcare community dynamics
• Prepare regular reports on business development activities, pipeline status, conversion metrics, and partnership development progress
• Represent K2 Medical Research as a brand ambassador in the community, building awareness and positive reputation
• Identify and research potential pharmaceutical sponsors, biotech companies, and CROs

Knowledge, Skills, & Abilities:

• Leadership & Communication: Exceptional interpersonal, communication, and stakeholder management skills.
• Adaptability: Ability to excel in a fast-paced, dynamic, and matrixed environment.
• Technical Proficiency: Experience using CRM platforms (e.g., Salesforce) to track and manage sales pipeline activities effectively.
• Resilience and persistence in pursuing new business opportunities and partnerships.
• Understanding of clinical research operations and the pharmaceutical/biotech industry.
• Ability to build credibility and trust with healthcare professionals, business leaders, and community stakeholders.
• Excellent customer service skills and professional demeanor.
• Comfort with networking in both formal business settings and informal community environments.

Qualifications:

• Minimum Bachelor's degree in business, life sciences, healthcare administration, or related field.
• 3-5 years of experience in sales, business development, or relationship management (clinical research experience preferred but not required).
• Demonstrated track record of building relationships and generating new business opportunities.
• Experience in healthcare, pharmaceutical, or professional services sectors preferred.
• Valid driver's license and ability to travel as needed.

Your growth and well-being are our priority. Our comprehensive benefits package for full-time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. Most notably, we support a healthy work-life balance through a four-day work week, consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise, they are your chance to kick-start your weekend.

Join the K2 Family: Where Compassion and Connection Lead the Way! At K2 Medical Research, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff.

We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran statuses.