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Client Relations Manager Jobs in Hawaii (NOW HIRING)

UHA

Client Relations Coordinator

Honolulu, HI · On-site

$21.19 - $25.42/hr

Process and manage client corresondance using internal tools (included but not limited to email inboxes, Salesforce) * Collaborate closely with Client Relations Consultants to support seamless ...

UHA

Client Relations Consultant I

Honolulu, HI · On-site

The Client Relations Consultant I is responsible for managing and retaining assigned employer group clients through proactive servicing, renewal planning, and solution-based support. This role serves ...

UHA

Client Relations Consultant I

Honolulu, HI · On-site

$45K - $54K/yr

The Client Relations Consultant I is responsible for managing and retaining assigned employer group clients through proactive servicing, renewal planning, and solution-based support. This role serves ...

Acumen Fiscal Agent

Client Services Agent

Honolulu, HI · On-site

$26 - $27/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Demonstrates the ability to interact and cooperate using respectful relations in order to ...

Acumen Fiscal Agent

Client Services Agent

Honolulu, HI · On-site

$15.25 - $20.50/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Demonstrates the ability to interact and cooperate using respectful relations in order to ...

Acumen LLC

Client Services Agent

Honolulu, HI · On-site

$26 - $27/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Demonstrates the ability to interact and cooperate using respectful relations in order to ...

Vetcor

Hospital Manager- Kula, Hawaii

Kula, HI

Client Relations : Oversee client interactions to ensure exceptional service, maintaining our reputation for unparalleled care. Operational Excellence: Manage daily hospital operations, guaranteeing ...

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Client Relations Manager information

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$30.1K

$59.6K

$101.8K

How much do client relations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client relations manager in Hawaii is $59,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Hawaii?

The most popular types of Client Relations jobs in Hawaii are:

What job categories do people searching Client Relations Manager jobs in Hawaii look for?

The top searched job categories for Client Relations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Client Relations Manager jobs?

Cities in Hawaii with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Hawaii as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $59,619 per year, or $28.7 per hour.

Client Relations Coordinator

Honolulu, HI • On-site

UHA
See more jobs at UHAexternal

$21.19 - $25.42/hr

Full-time

Medical, PTO

Re-posted 15 hours ago

Key responsibilities

  • Serve as the first point of contact for incoming client inquiries via phone and email, providing professional, timely, and accurate support.

  • Triage service requests and route complex or urgent matters to appropriate departments or team members.

  • Process and manage client correspondence, document call outcomes and case details, and support quality assurance activities.

Job description

JOIN UHA’S TEAM

                                                                                                 We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!



Client Relations Coordinator 

FLSA Status: Full, Time Non-Exempt

Salary Range: 21.19 - 25.42/hr



Position Overview:
The Client Relation Coordinator is a key member of the Client Services team. This position is responsible for providing exceptional tier one support to clients via phone and email.  and be the primary point of contact between the Client Services Department and brokers, clients, and groups. The core responsibility is to provide exceptional customer service and ensure smooth communication across teams. This position balances customer interaction with back-end service coordination, ensuring inquiries are routed correctly, documented accurately, and resolved efficiently whenever possible. In addition to frontline support, the Client Relations Coordinator assists in quality assurance activities, peer onboarding, and process improvement initiatives that drive team excellence and enhance the client experience. This role requires an initiative-taking, performance-driven individual with a passion for customer service excellence.

Essential Duties & Responsibilities: 

  • Client Interaction & Issue Resolution 
    • Serve as the first point of contact for incoming client inquiries via phone and email, providing professional, timely, and accurate support.
    • Triage service requests and route complex or urgent matters to appropriate departmens or team members. 
    • Independelty resolve non-complex issues, such as but not limited to basic billing inquiries, eligibility questions, Schedule A or service concerns within defined protocols. 
    • Maintain an abandonmnet rate below 5% while ensuring customer satisfaction and adherence to quality standards. 
    • Audit and update client contact information as needed to ensure automated 2-month touches sent out meet delivery success rate of 90% or higher. 
    • Respond to voicemails left on the Client Services ACD line. 
  •  Administractive Support & Documentation
    • Process and manage client corresondance using internal tools (included but not limited to email inboxes, Salesforce)
    • Collaborate closely with Client Relations Consultants to support seamless handoffs and end-to-end client services. 
    • Process open enrollment promo items and collateral orders within four business days.
    • Enter events for Client Services Team in the Concierge calendar.
    • Accurately document call outcomes and case details in CRM (Salesforce). 
    • Assist in maintaining internal knowledge bases, scripting guides, and operational SOPs.  
  • Quality Assurance & Performance Monitoring
    • Ensure all client interactions meet the minimum quality assurance (QA) score of 80% for each call.  
    • Review and adhere to client service guidelines and quality standards in every interaction.
    • Participate in monthly quality calibration audits. A score lower than 50, a coaching plan will be developed. 
  • Peer Support & Onboarding
    • Be a peer mentor and onboarding buddy to new Coordinators, assisting with system training and process acclimation. 
    • Contribute to team meetings by sharing updates, best practices, or process insights. 
    • Perform regular or ad-hoc outreach tasks as assigned by management.
    • Additional Duties
    • Perform any other duties as assigned by the Client Relations Supervisor, and/or Manager, contributing to the overall success of the team.
    • Ensure no activity involves the interpretation of clinical information or healthcare requests, maintaining compliance with company regulations.

Required Education and Experience: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • High School Diploma or equivalent.
  • Proficient PC keyboarding skills.
  • Proficiency with Microsoft Office, including, but not limited to: Microsoft Excel, Word, PowerPoint, and Outlook.
  • Able to manage all types of clients and broker calls in a professional manner. 
  • Able to work as a contributing Team Member towards achieving management’s stated goals.
  • Excellent time management and organizational skills.
  • Two (2) years of recent experience in customer service, contact center, or client support roles.

Preferred and Advanced Qualifications: 

  • Associate degree or equivalent combination of education and experience. 
  • Healthcare industry related experience.
  • Experience or proficient in Salesforce. 

Competitive compensation & excellent benefits offered

                                                                                                                          Visit our website at https://uhahealth.com/page/career-opportunities to apply and for details about vacant positions


An Equal Opportunity Employer