ZipRecruiter

Log In

1

Client Relations Manager Jobs in Alberta (NOW HIRING)

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

... and government relations. Summary: The Client Relationship Manager role, provides strategic ... oversight and day-to-day management of the Emergency Response Plan (ERP) delivery function for ...

H2Safety

Client Relationship Manager

Calgary, AB

... and government relations. Summary: The Client Relationship Manager role, provides strategic ... oversight and day-to-day management of the Emergency Response Plan (ERP) delivery function for ...

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

... and government relations. Summary: The Client Relationship Manager role, provides strategic ... oversight and day-to-day management of the Emergency Response Plan (ERP) delivery function for ...

Seasonal Impact

Account Manager

Calgary, AB

Knowledge and experience in turf, horticulture, and arboriculture management techniques * 2+ years in B2B client relations, service account management, or field operations (commercial services ...

Ellisdon

Project Manager

Edmonton, AB · On-site

Degree in Construction Management or Civil Engineering is an asset ... Full knowledge of contracts, trade coordination and client relations * Ability to motivate and ...

next page

Showing results 1-20

All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Alberta

Client Relations Manager information

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Alberta? The most popular types of Client Relations jobs in Alberta are:
What job categories do people searching Client Relations Manager jobs in Alberta look for? The top searched job categories for Client Relations Manager jobs in Alberta are:
What cities in Alberta are hiring for Client Relations Manager jobs? Cities in Alberta with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution.

Customer Success & Client Relations Representative Remote Canada LC

AO National Globe Life

Lethbridge, AB • On-site, Remote

Other

Posted 18 days ago

Job description

Customer Success & Client Relations Representative

Build a Rewarding Career With a Company That Invests in You

We are seeking a Customer Success & Client Relations Representative to join our growing team. Whether you're entering the workforce, looking for a fresh start, or transitioning into a new career, this is an opportunity to develop valuable skills while making a meaningful impact on the customer experience.

We value strong communication, a positive attitude, and a commitment to helping others. If you enjoy connecting with people, solving problems, and working toward shared goals, you'll find a supportive environment where your contributions are recognized and your career can grow.

About the Role

As a Customer Success & Client Relations Representative, you'll be an important part of our customer experience team. You'll assist customers with questions, provide information about our products and services, and recommend solutions that best meet their needs. Every interaction is an opportunity to build trust, strengthen relationships, and contribute to the continued success of our organization.

Comprehensive training is provided to help you succeed in your role.

Key Responsibilities

Customer Support

  • Respond to customer inquiries by phone, email, and text in a professional and timely manner.
  • Provide accurate information about products, services, pricing, and company policies.
  • Resolve customer concerns with professionalism, empathy, and a solutions-focused approach.
  • Follow up with customers to ensure questions have been resolved and expectations have been met.

Customer Engagement & Business Growth

  • Take the time to understand each customer's needs and recommend appropriate products or services.
  • Inform customers about available promotions, service enhancements, and additional solutions that may benefit them.
  • Build strong customer relationships that encourage loyalty and repeat business.
  • Contribute to team goals by supporting customer satisfaction and business growth.

Administration & Organization

  • Maintain accurate customer information within the company's CRM system.
  • Record customer interactions, follow-up activities, and account updates.
  • Share customer feedback and insights to support continuous improvement.

Team Collaboration

  • Meet established service, quality, and productivity expectations.
  • Work closely with team members to deliver an exceptional customer experience.
  • Participate in ongoing training and professional development opportunities.

What We're Looking For

We're interested in individuals with a positive attitude and a willingness to learn. Experience in customer service, sales, administration, retail, hospitality, healthcare, education, or other customer-focused roles is welcomed but not required.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Comfortable using computers, email, and business software.
  • Good organizational, problem-solving, and time-management skills.
  • Ability to prioritize tasks and adapt in a fast-paced environment.

Personal Attributes

  • Professional, dependable, and self-motivated.
  • Friendly, approachable, and customer-focused.
  • Confident communicating with a variety of customers.
  • Eager to learn new skills and grow professionally.
  • Able to work independently while contributing to a collaborative team.

What We Offer

  • Comprehensive onboarding and paid training.
  • Flexible scheduling options.
  • Ongoing coaching, mentorship, and professional development.
  • Performance-based incentives and opportunities for advancement.
  • A supportive, collaborative workplace where your success is encouraged.
  • The opportunity to build valuable customer service, communication, and business development skills.

Eligibility Requirements

Applicants must:

  • Be legally authorized to work in Canada.
  • Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.

Apply Today

If you're looking for an opportunity to build a rewarding career with a company that values professionalism, customer service, and personal growth, we'd be pleased to hear from you. Join a team where you can develop your skills, make a positive impact, and grow your career.

Apply