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Client Relations Associate Jobs in Schenectady, NY

Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

... ensuring client satisfaction by successfully meeting conference goals. RESPONSIBILITIES ... Associate's degree preferred * Excellent communication, presentation and listening skills

Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

... ensuring client satisfaction by successfully meeting conference goals. RESPONSIBILITIES ... Associate's degree preferred * Excellent communication, presentation and listening skills

Hilton Albany

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

... ensuring client satisfaction by successfully meeting conference goals. RESPONSIBILITIES ... Associate's degree preferred * Excellent communication, presentation and listening skills

HILTON ALBANY

Conference Service Manager

Albany, NY · On-site

$70K - $72K/yr

... ensuring client satisfaction by successfully meeting conference goals. RESPONSIBILITIES ... Associate's degree preferred * Excellent communication, presentation and listening skills

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Schenectady, NY

Client Relations Associate information

See Schenectady, NY salary details

$24.2K

$45.6K

$64.8K

How much do client relations associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client relations associate in Schenectady, NY is $45,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Schenectady, NY?

The most popular types of Client Relations jobs in Schenectady, NY are:

What job categories do people searching Client Relations Associate jobs in Schenectady, NY look for?

The top searched job categories for Client Relations Associate jobs in Schenectady, NY are:

What cities near Schenectady, NY are hiring for Client Relations Associate jobs?

Cities near Schenectady, NY with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 15% Part Time, 3% Temporary, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,560 per year, or $21.9 per hour.

District Manager

Jackson Hewitt - Headquarters

Albany, NY • On-site

$90 - $140/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Manage local P&L, oversee store operations, and implement marketing initiatives.

  • Build and coach a high-performing team through recruitment, training, and development.

  • Supervise store safety, compliance, and asset security through regular visits and training.

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement

The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities and a passion for excellence will prepare the District Manager for a successful career with Jackson Hewitt Do you have what it takes to lead our team to success?

What you’ll do here:
  • Responsible for managing the local P&L, recruiting, staffing, scheduling, store set-up, store operations and implementing marketing initiatives.
  • Ensures the safety/security of company assets, clients, and employees through regular store visits, and training of store standards/compliance with company and government safety standards.
  • Responsible for building a high performing team through the recruitment, selection, guidance, training, and development of team members. Builds strong relationships within the local community.
  • Provide actionable strategies for retention by creating individual development plans; maintain high morale and a high retention rate for top associates.
  • Act as a coach and mentor to store leadership by using discretion in assessing performance, providing feedback and coaching to improve performance.
  • Foster an environment where all associates are comfortable expressing their views; creates enthusiasm, passion, and a desire to excel. Set high standards and empower others to achieve.
  • Manages and develops the Assistant District Manager, and partners with him/her to drive sales and exceptional client service; supervises support staff to drive results in the district.
  • Manages budgeting, forecasting and the P&L. Identifies business opportunities to improve client attraction and retention, improves margin/profitability, accountable for financial targets and cash control and reduces expenses within the district.
  • Ensures execution of all company branding and operational standards.
  • Creates and/or approves work schedules and timecards. Monitors Dayforce during all shifts, works with Human Resources on any employee relations issues or complaints and training.
  • Partner with HR Business Partner to investigate, assess, and resolve employee relations matters and use company development and performance management tools and processes on a consistent basis.
  • Maintain relationships with brokers, property managers and landlords. Coordinate with facilities to determine Capex budget and purchases, contractor and new office build out, design and completion schedules.
  • Analyze store operating policies, practices and procedures and recommend changes as necessary.
  • Ensure adherence to all Federal, State and Company compliance regulations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
Skills you’ll bring for success:
  • A Bachelor’s degree preferred.
  • Minimum of 3-5 years’ experience in retail management preferred.
  • A passion for mentoring and developing others is a must for the District Manager.
  • Must demonstrate strong interpersonal skills including the ability to lead and engage a team, create a culture of exceptional client service and operational excellence through the execution of goals and objectives and develop strong talent that can be moved throughout the organization.
  • Must be able to hold an Electronic Filing Identification Number (EFIN).
  • Must have excellent communication skills (written and oral), solid planning and organizational skills, a strong understanding of the financial aspects of the retail business and prior multi-unit P & L responsibility (preferred).
  • Proficiency with Microsoft Office Suite: Word, Excel and PowerPoint.
Physical Demand and Work Effort
  • Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
  • Ability to stand 8-10 hours per day.
  • Reliable transportation, own insurance and a valid driver’s license required.
  • Flexible work schedule, including weekends and holidays if needed.
  • Ability to lift, push or pull up to 40 pounds on a frequent basis.
  • Local travel up to 50% required (could be higher based on area). Some overnight travel may be required.
What you will get if you join us:
  • Competitive Salary + Bonus
  • Unlimited Days Paid Time Off + 11 Paid Holidays
  • 401k + Match
  • Medical, Dental, and Vision
  • Pet Insurance
  • Company Celebrations and Appreciation Events
  • Fast-paced, innovative culture with an open and collaborative environment
  • Ample opportunity to develop core and new skillsets and have a stake in your own success
  • Freedom to create your best work and make a visible impact on the organization
  • Opportunities for advancement within the organization
  • Earned Wage Access – access a portion of your earned wages before payday when you need it
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