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Client Relations Associate Jobs in Buffalo, NY (NOW HIRING)

NBT Bank

Relationship Banking Associate

Buffalo, NY · On-site

$18.50 - $20.81/hr

Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Organizational, interpersonal and customer relations skills which also includes problem solving and ...

NBT Bank

Relationship Banking Associate

Buffalo, NY · On-site

$18.50 - $20.81/hr

Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Organizational, interpersonal and customer relations skills which also includes problem solving and ...

NBT Bank

Relationship Banking Associate

Hamburg, NY · On-site

$18.50 - $20.81/hr

Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Organizational, interpersonal and customer relations skills which also includes problem solving and ...

NBT Bank

Relationship Banking Associate

Buffalo, NY · On-site

$18.50 - $20.81/hr

Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Organizational, interpersonal and customer relations skills which also includes problem solving and ...

NBT Bank

Relationship Banking Associate

Buffalo, NY · On-site

$18.50 - $20.81/hr

Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Organizational, interpersonal and customer relations skills which also includes problem solving and ...

Mindlance

Employee Relations Associate

Elma, NY · On-site

One of our top Aerospace client is hiring for an Employee Support role, below are the details: Job Title: HR Employee Support Generalist Job Duration: 5 months Location: Elma, NY To be considered for ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Buffalo, NY

Client Relations Associate information

See Buffalo, NY salary details

$24.2K

$45.6K

$64.9K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in Buffalo, NY is $45,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Buffalo, NY?

The most popular types of Client Relations jobs in Buffalo, NY are:

What are popular job titles related to Client Relations Associate jobs in Buffalo, NY?

For Client Relations Associate jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Buffalo, NY look for?

The top searched job categories for Client Relations Associate jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Client Relations Associate jobs?

Cities near Buffalo, NY with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,613 per year, or $21.9 per hour.

Customer Relations Associate

Health System Services Ltd

Niagara Falls, NY • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Are you E.P.I.C?! 

Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS where we seek team members who put people first and embody these core values every day. 

As a Customer Relations Associate, you’ll be the heartbeat behind our seamless service—answering calls, connecting clients, and helping with financial and billing questions, all while championing a positive, supportive atmosphere in healthcare. If you’re energized by making a real impact and love helping others, HSS is the place for you!
 

About the Position

  • Answer and direct incoming calls, emails, and messages with professionalism.
  • Assist customers with billing inquiries, payments, and account questions.
  • Process payments, set up payment plans, and review accounts for accuracy.
  • Document all customer interactions and maintain up-to-date account records.
  • Educate patients on equipment use and troubleshooting.
  • Support the team with administrative tasks and share findings or trends with supervisors.
  • Assist with other duties as needed to support our mission and values.

 

What We’re Looking For

  • High school diploma or GED required; associate degree preferred.
  • Previous experience in medical reimbursement or medical office customer service preferred.

Qualifications for Success

  • Strong organizational and time management skills; able to follow tasks through to completion.
  • Flexible and adaptable in a fast-paced, changing environment.
  • Ability to build positive, results-driven relationships.
  • Professional, friendly, and customer-focused demeanor.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office (Outlook, Word, Excel).

What You Get - Benefits That Go Beyond the Basics

  • Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
  • Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
  • Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays
  • Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program 
  • Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
  • Be Part of Something Bigger - Join an organization that values giving back through community programs


Compensation

  • $19.00 - $21.00 per hour, dependent on experience

Schedule

  • 8:30am – 5:00pm, Monday - Friday

 

Location

  • Niagara Falls, NY
Health System Services logo

About Health System Services

Sourced by ZipRecruiter

At Health System Services, We have expectations of excellence for ourselves and for our co workers within a supportive team environment. We demonstrate Warmth and Compassion towards our Patients and our Community, by manifesting our Mission which recognizes the opportunity to serve those in their times of greatest need. A Medium sized, Privately owned business, HSS has had an entrepreneurial since its humble beginnings in 1996.  Our team appreciates our Family First Culture and Fun, Good natured, Friendly Environment.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Niagara Falls, NY, US

Year founded

1996

Social media

Facebook

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