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Client Relations Associate Jobs in Poughkeepsie, NY

Rapport

GUEST RELATIONS OFFICER

Cortlandt Manor, NY · On-site

$29 - $30/hr

Associates must portray an extremely positive and professional image; creating a five-star ... client service / front of the house position within a hospitality or corporate environment.

Sodexo

Food Operations Manager 2

New Paltz, NY

Exceptional customer service and client relations skills * Passion for team building, mentoring ... Qualifications & Requirements Minimum Education Requirement - Associate's Degreeor equivalent ...

Sodexo

Food Operations Manager 2

New Paltz, NY · On-site

Exceptional customer service and client relations skills * Passion for team building, mentoring ... Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent ...

Sodexo

Food Operations Manager 2

New Paltz, NY · On-site

$70K - $91K/yr

Exceptional customer service and client relations skills * Passion for team building, mentoring ... Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent ...

Tory Burch

PT Sales Associate

Central Valley, NY

$16.50 - $19/hr

Maintain a solid, organized client book which furthers your customer relationships and generates ... Strong personal selling and customer relations experience, along with verbal and written ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Poughkeepsie, NY

Client Relations Associate information

See Poughkeepsie, NY salary details

$24.7K

$46.5K

$66.2K

How much do client relations associate jobs pay per year?

As of Jul 30, 2026, the average yearly pay for client relations associate in Poughkeepsie, NY is $46,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,400.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Poughkeepsie, NY? The most popular types of Client Relations jobs in Poughkeepsie, NY are:
What job categories do people searching Client Relations Associate jobs in Poughkeepsie, NY look for? The top searched job categories for Client Relations Associate jobs in Poughkeepsie, NY are:
What cities near Poughkeepsie, NY are hiring for Client Relations Associate jobs? Cities near Poughkeepsie, NY with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Poughkeepsie, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,523 per year, or $22.4 per hour.

PT Sales Associate - Woodbury

Marc Jacobs

Central Valley, NY • On-site

$16 - $17/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview:  

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Woodbury Common Premium Outlets store in Central Valley, NY.  As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store. 

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

  • Consistently achieve or exceed individual & store sales and other commercial KPIs  

  • Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves  

  • Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge 

  • Illustrate the different stages within the client journey​ and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business 

  • ​Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars  

  • Capture client data by cultivating new and existing client relationships 

  • Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries 

  • Foster a culture of collaboration and open communication with colleagues and management  

  • Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management 

  • Ensure both the sales floor and stockroom are well-organized  

  • Adhere to all company policies and procedures 

QUALIFICATIONS: 

  • 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service  

  • Experience in generating sales, building, and developing client relations 

  • Demonstrated verbal and written communication skills  

  • Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations 

  • Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs  

  • Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas 

  • Excellent organizational, follow-up, and time management skills  

  • Passion for the Marc Jacobs brand and product offering  

  • Computer skills including operating a POS and navigating Microsoft Office suite 

  • Must have flexibility to work a retail schedule including evenings, weekends and holidays 

SALARY & BENEFITS/WHAT WE OFFER:  

The compensation for this position ranges from $16 - $17 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. 

ABOUT MARC JACOBS 

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. 

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all. 

EEO STATEMENT 

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications. 

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. 

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