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Client Relations Associate Jobs in Katy, TX (NOW HIRING)

Northern Trust

Associate Relationship Advisor

Houston, TX · On-site

$38K - $47K/yr

Coordinates account management by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with ...

Northern Trust

Associate Relationship Advisor

Houston, TX · On-site

$38K - $47K/yr

Coordinates account management by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with ...

Northern Trust

Associate Relationship Advisor

Houston, TX · On-site

$38K - $47K/yr

Coordinates account management by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with ...

alliantgroup, LP

Relationship Director Associate

Houston, TX · On-site

$38K - $47K/yr

As a Relationship Director Associate, you will lead proactive outreach to prospective clients including business owners, C-suite executives, and CPA firms that have not yet partnered with alliant.

alliantgroup, LP

Relationship Director Associate

Houston, TX · On-site

$38K - $47K/yr

As a Relationship Director Associate, you will lead proactive outreach to prospective clients including business owners, C-suite executives, and CPA firms that have not yet partnered with alliant.

Frost Bank

Associate Relationship Manager I

Houston, TX · On-site

$38K - $47K/yr

If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At ...

Draper

Space GNC Co-Op (Fall 2026)

Houston, TX

$20 - $45/hr

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of ...

Draper

Space GNC Co-Op (Fall 2026)

Houston, TX · On-site

$20 - $45/hr

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Katy, TX

Client Relations Associate information

See Katy, TX salary details

$22.9K

$43.2K

$61.5K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in Katy, TX is $43,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $45,900.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Katy, TX?

The most popular types of Client Relations jobs in Katy, TX are:

What are popular job titles related to Client Relations Associate jobs in Katy, TX?

For Client Relations Associate jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Katy, TX look for?

The top searched job categories for Client Relations Associate jobs in Katy, TX are:

What cities near Katy, TX are hiring for Client Relations Associate jobs?

Cities near Katy, TX with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,203 per year, or $20.8 per hour.

Client Relations Representative

Law Office of Bryan Fagan

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Client Relations Representative
Department: Client Relations
Employment Type: Full Time
Location: Houston/Corporate
Reporting To: Mollie Levar
Description
The Client Relations Representative is the first point of contact for many clients and plays an essential role in creating a professional, welcoming, and efficient experience. This role requires client-facing responsibilities, administrative duties and reporting. The ideal candidate is proactive, highly organized, and committed to fostering strong relationships with clients, being highly communicative with our client via phone, email and chats. The performance metrics is measured by client communications outreach for problem solving and proactive metrics a
This position is central to supporting attorneys, paralegals, and office staff by coordinating case assignments, scheduling client interactions, managing communications, and ensuring the office environment remains clean, organized, and client-ready.
Key Responsibilities
Client Relations & Communication
  • Serve as a primary point of contact for clients, handling inquiries with professionalism and courtesy.
  • Answer incoming phone calls, screen and direct calls to the appropriate team member, and provide general information as needed.
  • Return client phone calls in a timely and professional manner to ensure consistent follow-up and client satisfaction.
  • Respond promptly and accurately to client emails to maintain strong communication and client confidence.
  • Schedule consultations, meetings, and follow-ups between clients and attorneys, ensuring proper coordination of calendars.
  • Assist clients during in-office visits, providing hospitality and ensuring a welcoming environment.
  • Act as a witness for client document signings, ensuring professionalism and adherence to office procedures.
  • Maintain confidentiality in all client communications and documentation.
  • Respond to and manage client tickets or service requests submitted through HubSpot.

Case Management Support
  • Input new cases into Clio and update the Case Assignment spreadsheet.
  • Update the assigned Attorneys drive by transferring the clients folder into the team drive.
  • Update the clients information in Hubspot with the assigned legal team

Office Operations & Facilities Support
  • Oversee the cleanliness and sanitation of client-facing spaces, including conference rooms and reception areas.
  • Ensure all breakrooms and conference rooms are fully stocked with supplies, refreshments, and necessary materials.
  • Distribute and track office supplies to staff, ensuring adequate inventory is maintained.
  • Maintain an organized, professional environment that reflects the firm's values and commitment to service clients in excellence.

Administrative & Leadership Support
  • Provide general administrative assistance to office leadership, including personal and business-related tasks, as directed.
  • Support the coordination of meetings, training, and events.
  • Assist with preparing documents, correspondence, and reports as needed.
  • Act as a liaison between office leadership, staff, and clients to support efficient communication and workflow,

Other duties as Needed:
  • Duties may involve unplanned, situational work outside of the standard scope that the employee should be prepared to step in and provide support as new priorities or urgent needs arise.

Skills, Knowledge and Expertise
  • High school diploma or equivalent.
  • 2+ years of experience in client relations, administrative support, or office coordination.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities, with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and email communication systems.
  • Ability to handle multiple priorities and adapt quickly to shifting needs.
  • Professional demeanor with a client-first mindset.
  • Reliable and dependable with a strong sense of accountability.
  • Commitment to maintaining confidentiality and handling sensitive information appropriately.

Associate's or Bachelor's degree in Business Administration, Communications, or related field.
  • Prior experience working in a law firm, legal services, or professional services environment.
  • Familiarity with HubSpot or other CRM/ticketing systems.
  • Bilingual (Spanish/English) or multilingual communication skills.
  • Experience in managing office supplies, facilities, or hospitality services.
  • Demonstrated ability to support leadership with administrative or personal tasks.
  • Customer service training or certification.

Benefits
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:
  • 8 hour shift
  • 40-hour work week
  • Weekends as needed

Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.

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