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Client Relations Associate Jobs in Irving, TX (NOW HIRING)

ATALNT

Customer Relationship Associate

Grapevine, TX · On-site

$37K - $46K/yr

Customer Relationship Associate Location: Grapevine, Texas Job Type: Full Time Company Overview ... Our client is a growing transportation brokerage. The organization specializes in dry van ...

Equiliem

CUSTOMER RELATIONSHIP ASSOCIATE (CRA)

Grapevine, TX · On-site

$37K - $46K/yr

CUSTOMER RELATIONSHIP ASSOCIATE (CRA) Location:Grapevine, Texas (Onsite) Qualifications: - Freight brokerage, transportation sales, or logistics operations experience preferred - Strong communication ...

Frost Bank

Associate Relationship Manager

Fort Worth, TX · On-site

$38K - $47K/yr

If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At ...

Frost Bank

Associate Relationship Manager

Fort Worth, TX · On-site

$38K - $47K/yr

If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At ...

Frost Bank

Associate Relationship Manager I

Dallas, TX · On-site

$39K - $49K/yr

If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At ...

Frost Bank

Associate Relationship Manager I

Dallas, TX · On-site

$39K - $49K/yr

If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At ...

Babich & Assoc.

Be Seen First

Associate Attorney

Dallas, TX · On-site

$187K - $210K/yr

Associate Attorney Location: Dallas Pay - Start at $187,500 We are seeking a driven Associate ... Client Relations: Serve as the primary trial counsel and operational point of contact for client ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Irving, TX

Client Relations Associate information

See Irving, TX salary details

$24K

$45.2K

$64.3K

How much do client relations associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client relations associate in Irving, TX is $45,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $48,000.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Irving, TX?

The most popular types of Client Relations jobs in Irving, TX are:

What are popular job titles related to Client Relations Associate jobs in Irving, TX?

For Client Relations Associate jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Irving, TX look for?

The top searched job categories for Client Relations Associate jobs in Irving, TX are:

What cities near Irving, TX are hiring for Client Relations Associate jobs?

Cities near Irving, TX with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 12% Part Time, and 8% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,217 per year, or $21.7 per hour.

Customer Relationship Associate

ATALNT

Grapevine, TX • On-site

$37K - $46K/yr

Other

Re-posted 28 days ago

Job description

Job Opportunity

Job Title: Customer Relationship Associate

Location: Grapevine, Texas

Job Type: Full Time

Company Overview: Our client is a growing transportation brokerage. The organization specializes in dry van transportation while also supporting reefer, oversized freight, over dimensional shipments, specialized trailers, bladders, and multi modal transportation services. The company is continuing to expand its commercial team and is seeking transportation professionals who can contribute to business growth, customer development, and operational execution within a fast paced brokerage environment.

Position Summary: The Customer Relationship Associate (CRA) is responsible for driving new business development, managing customer relationships, and delivering transportation solutions that align with customer needs and business objectives. This position combines brokerage sales, account management, and freight operations exposure. The ideal candidate understands freight pricing strategy, carrier coordination, transportation execution, and customer retention while operating within a non asset transportation brokerage environment. Candidates should bring strong brokerage experience, relationship building capabilities, and a practical understanding of what it takes operationally to move freight successfully.

Key Responsibilities:

  • Generate new freight opportunities and develop long term customer relationships
  • Grow and manage an active portfolio of transportation accounts
  • Expand existing customer business through account development strategies
  • Coordinate transportation solutions across: Full Truckload (FTL) Dry Van Reefer Drayage Intermodal Specialized Freight Oversized and Over Dimensional Freight
  • Develop freight pricing strategies that balance competitiveness and profitability
  • Collaborate closely with Carrier Development and Operations teams to ensure successful freight execution
  • Build and maintain strong carrier relationships to support transportation capacity needs
  • Deliver high levels of customer satisfaction through proactive communication and issue resolution
  • Resolve claims, service disruptions, and transportation challenges professionally and efficiently
  • Monitor transportation market trends and identify opportunities for customer growth
  • Support carrier network development and operational performance initiatives
  • Ensure compliance with company procedures, SOPs, and operational standards
  • Utilize TMS systems and transportation technology tools effectively
  • Maintain strong account retention through consistent service execution and relationship management
  • Maintain accurate account activity and customer information within internal systems

Requirements:

  • Minimum 5+ years of business development or account management experience within a non asset freight brokerage environment
  • Prior carrier sales or brokerage operations experience preferred
  • Strong understanding of freight pricing strategy and transportation execution
  • Working knowledge of: Full Truckload (FTL) Dry Van Reefer Over Dimensional Freight Specialized Equipment Multi Modal Transportation
  • Practical understanding of freight brokerage operations and transportation processes
  • Strong sales, negotiation, customer service, and relationship management abilities
  • Excellent communication and problem solving skills
  • Ability to manage customer relationships in a fast paced brokerage environment
  • Experience utilizing Transportation Management Systems (TMS) and Microsoft Office applications
  • Strong organizational skills and attention to detail
  • Preferred Background: Transportation brokerage sales professionals with operational brokerage experience Freight professionals with exposure to account management and carrier execution Asset based transportation experience is a plus Professionals seeking long term career growth within a growing brokerage organization

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