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Client Relations Associate Jobs in Houston, TX (NOW HIRING)

alliantgroup, LP

R&D Associate

Houston, TX · On-site

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

alliantgroup, LP

R&D Associate

Houston, TX

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

alliantgroup, LP

R&D Associate

Houston, TX · On-site

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

alliantgroup, LP

R&D Associate

Houston, TX · On-site

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

alliantgroup, LP

Associate Consultant

Houston, TX · On-site

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

alliantgroup LP

Associate Consultant

Houston, TX · On-site

As an Associate , you will be working within our Research and Development (R&D) team alongside some ... Collaborate and coordinate closely with quality control, client relations, accounting, and tax ...

NVA

Client Services Representative

Spring, TX · On-site

$14.25 - $19.25/hr

1. Client relations - must greet the clients in a welcoming and friendly way when they first enter ... At National Veterinary Associates, we want to make sure your experience connecting with us is ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Houston, TX

Client Relations Associate information

See Houston, TX salary details

$23.9K

$45K

$64K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in Houston, TX is $44,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,700.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Houston, TX?

The most popular types of Client Relations jobs in Houston, TX are:

What are popular job titles related to Client Relations Associate jobs in Houston, TX?

For Client Relations Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Houston, TX look for?

The top searched job categories for Client Relations Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Client Relations Associate jobs?

Cities near Houston, TX with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $44,968 per year, or $21.6 per hour.

Client Success Consultant

O'Connor & Associates

Houston, TX • On-site

Full-time

Posted 3 days ago

New

Key responsibilities

  • Serve as the primary point of contact for property tax clients via phone and email.

  • Manage a portfolio of client accounts, ensuring all necessary documents are collected and maintained, and provide clients with timely updates on hearing status and account activity.

  • Handle and resolve client service inquiries, concerns, or escalations promptly to maintain client trust.

Job description

Description:

Position Overview: 

We are seeking a motivated, customer service-driven professional to serve as the primary point of contact for a portfolio of residential property tax clients. This role is primarily phone and email based, focused on delivering exceptional client service, maintaining accurate account information, and ensuring clients are supported throughout the property tax appeal process.

The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage a high volume of client accounts efficiently.


Key Responsibilities:


Client Communication & Relationship Management

  • Serve as the primary point of contact for property tax clients via phone and email.
  • Make proactive outbound calls to clients to provide updates, gather information, and ensure satisfaction throughout the appeal process.
  • Respond to inbound client inquiries in a timely, professional, and empathetic manner.
  • Maintain consistent client communication through routine account touches and timely updates on hearing progress.
  • Encourage client referrals, testimonials, and favorable Google reviews.

Portfolio & Account Management

  • Manage a portfolio of client accounts, ensuring all necessary documents (Authorization Forms, Client Services Agreements, etc.) are collected and maintained.
  • Add and onboard new accounts into existing client portfolios.
  • Maintain accurate and confidential client records within the company's CRM and account management systems.
  • Provide clients with timely updates on hearing status, account activity, and next steps.

Client Services & Retention

  • Handle and resolve client service inquiries, concerns, or escalations promptly to minimize risk and maintain client trust.
  • Educate clients on property tax services, the appeal process, and available resources in a clear, easy-to-understand manner.
  • Support retention efforts by delivering consistent, high-quality service touchpoints throughout the client lifecycle.

Cross-Functional Collaboration

  • Coordinate with the agent team to support smooth client onboarding and account transitions.
  • Communicate client feedback and trends to leadership to support continuous service improvement.
  • Assist with other duties and strategic initiatives as assigned.
Requirements:
  • 5+ years of experience in customer service, client relations, or account management. Property tax or real estate experience a plus but not required. 
  • Strong interpersonal skills with the ability to establish trust and rapport quickly.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills (both written and verbal), with experience handling client-facing presentations or consultations.
  • Ability to travel as needed, including out-of-state, to meet client demands.
  • Background in property tax consulting, real estate, or financial analysis is a plus (training provided).

Preferred Skills (Not Required):

  • Knowledge of property valuation methodologies (income approach, cost approach, etc.).
  • Experience with CRM platforms, client portals, or similar account management tools.
  • Strong problem-solving and conflict resolution abilities.