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Client Relations Associate Jobs in Freeport, TX (NOW HIRING)

RiceTec

Research Associate - Genotyping Technology

Alvin, TX · On-site

$16 - $20.25/hr

Projects and Internal Client Interface * Oversee project creation and advancement process, contribute to managing internal client relations, communications & training, in coordination with lab lead.

RiceTec

Research Associate - Genotyping Technology

Alvin, TX · On-site

$16 - $20.25/hr

Projects and Internal Client Interface * Oversee project creation and advancement process, contribute to managing internal client relations, communications & training, in coordination with lab lead.

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Freeport, TX

Client Relations Associate information

See Freeport, TX salary details

$22.9K

$43K

$61.2K

How much do client relations associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client relations associate in Freeport, TX is $43,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $45,700.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Freeport, TX are hiring for Client Relations Associate jobs?

Cities near Freeport, TX with the most Client Relations Associate job openings:

Client Relations Associate jobs near you

Research Associate - Genotyping Technology

Alvin, TX • On-site

RiceTec
Scientific Research and Development Services • 201 - 500 employees
Learn more about RiceTecexternal

$16 - $20.25/hr

Full-time

Posted 15 days ago

Job description

This role will also work as part of the genotyping production team, contributing to project advancement, from sample reception to DNA extraction, assay handling, PCR, and also, will be a key contributor towards expanding RiceTec’s genotyping capacity in other regions. In addition to strong technical experience with high-throughput genotyping systems, the ideal candidate brings excellent organization, initiative, resourcefulness, attention to detail, and the ability to work independently and collaboratively in a fast-paced research environment.

Essential Duties

High-Throughput Plant Genotyping Production Systems Maintenance, Support and Process Innovation

  • Identify and advance lab process and systems innovation initiatives, to increase genotyping productivity and reduce datapoint cost, in coordination with production work, other team members and lab lead.
  • Provide fault-detection and problem solving to any instrument and system issues that may emerge and compromise production.
  • Coordinate, oversee and execute liquid-handler robotics preventive maintenance plans and repair activities.
  • Contribute to managing supplies and other Lab critical elements, as established, to assure production stability and continuity

Genotyping and other production assignments

  • Directly conduct any and all aspects of production genotyping work with other team members to attain target production volumes and due dates.
  • Provide technical support, training and/or oversight of work conducted by Assistants, Technicians and seasonal staff working in the lab.

Workload and Assignment Coordination

  • Coordinate, schedule, monitor and adjust work schedules and activities, interfacing with other team members and team lead, to maximize productivity and meet group deadlines.

Projects and Internal Client Interface

  • Oversee project creation and advancement process, contribute to managing internal client relations, communications & training, in coordination with lab lead.
  • Interpret key project and production metrics analytics to contribute to continual assessment.

Education/Qualification

High-Throughput Genotyping Lab Experience (5 years cumulated - minimum)

  • 5+ years of demonstrated advanced DNA genotyping lab experience.
  • Familiarity with endpoint DNA marker technologies, SNPs, and assay library management.

Lab Automation Systems

  • Familiarity and demonstrated experience with advanced laboratory systems, liquid handlers (such as Tecan Fluent and Hamilton Star lines), liquid handler scripting, laboratory LIM systems and high-throughput PCR instrumentation.
  • Strong technical skills; familiarity with basic pneumatic, electronic lab instrument systems. Strong computer, data management and analysis skills.

Education

  • B.S degree in Biological or related fields.
  • M.S. degree in Biological or related fields

People Leadership (2-3 years minimum)

  • Demonstrated experience in leading, supervision, coaching or mentoring others in technical aspects and processes, such as lab production.
  • Team leadership skill.

Work, Communication, and Interpersonal skills

  • Strong organizational and record keeping skills; effective verbal and written communication; excellent interpersonal and collaborative skills. Comfortable with multitasking; strong organization and attention to detail.
  • Ability to work independently and as part of a team.

Other Requirements:

Physical Requirements

  • Ability to work standing up, with high mobility, in a fast-paced laboratory environment. This position is 100% onsite and may require extended hours and weekend work during peak workloads.

Travel

  • Sporadic international and/or regional travel.

Languages

  • English, Spanish.

Work Environment:

Expected to perform the essential functions, responsibilities, and physical requirements of this role with or without reasonable accommodation within the described work environment.

  • Individuals may need to sit or stand as needed and work in typical laboratory environments.

RiceTec, Inc. is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.

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