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Client Relations Associate Jobs in Downers Grove, IL

Omnicom

Associate, Client Experience

Chicago, IL · On-site

$41K - $51K/yr

Public Relations TBD $53,000-$58,000 Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or ...

Cerity Partners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Ceritypartners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Cerity Partners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Cerity-Partners

Client Relationship Associate

Chicago, IL · On-site

$60 - $80/hr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to ... Role supports other service team client relationships by coordinating account management. Key ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The role encompasses responsibilities for both Account Manager and Associate Relationship Advisor ... Role supports other service team client relationships by coordinating account management. Key ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to ... Role supports other service team client relationships by coordinating account management. Key ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Downers Grove, IL

Client Relations Associate information

See Downers Grove, IL salary details

$24.9K

$47K

$66.8K

How much do client relations associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client relations associate in Downers Grove, IL is $46,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $49,900.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Downers Grove, IL?

The most popular types of Client Relations jobs in Downers Grove, IL are:

What job categories do people searching Client Relations Associate jobs in Downers Grove, IL look for?

The top searched job categories for Client Relations Associate jobs in Downers Grove, IL are:

What cities near Downers Grove, IL are hiring for Client Relations Associate jobs?

Cities near Downers Grove, IL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Downers Grove, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $46,979 per year, or $22.6 per hour.

Associate Vice President Labor Relations

Advocate Aurora Health

Oak Brook, IL

$99.75 - $159.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 782 frontline employees who took The Breakroom Quiz

193rd of 898 rated healthcare providers

Job description

Department:

14220 Enterprise Corporate - People & Culture Labor Relations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

-This job should be located preferably in Chicago, Milwaukee or Charlotte but open to other locations where Advocate operates.

-Onsite

-50% travel

Pay Range

$99.75 - $159.60Major Responsibilities
  • Trusted Advisor to Senior Leaders - Partner with division presidents, hospital presidents, and operations leaders to assess labor relations risk and advise on the teammate impact of business initiatives and organizational change.
  • Execution Accountability - Ensure consistent execution of enterprise labor strategy while enabling appropriate local adaptation; track outcomes and refine approaches.
  • Onsite Presence & Engagement - Maintain a consistent, visible presence across divisions through site visits, listening sessions, and assessments to build trust, reinforce accountability, and identify early warning signs.
  • Labor Risk Prevention & Mitigation - Lead proactive strategies that strengthen direct teammate-leader relationships, reduce vulnerability to organizing activity, and sustain positive teammate relations.
  • Site Assessments & Action Planning - Conduct proactive labor site assessments and partner with People & Culture Business Partners and operations leaders to develop and execute targeted action plans.
  • Escalation & Response Leadership - Coordinate deployment of Labor Response Teams during escalated labor situations, petitions, or campaigns.
  • Leader Training & Capability Building - Deliver on-site labor leaders and positive teammate relations training to build leadership capability and labor acumen.
  • Change Management Support - Advise leaders on labor-sensitive operational and organizational changes, ensuring thoughtful execution that protects trust and engagement.
  • Policy & Process Alignment - Ensure division-level labor relations practices and teammate engagement initiatives are harmonized with enterprise policies and regulatory requirements.
  • Lead Team - Lead and develop labor relations professionals providing coaching, performance management, talent assessments, and succession planning.
  • Ethics & Compliance - Ensure all labor relations practices adhere to the organization's Code of Ethical Conduct, federal and state laws, and internal standards.
Minimum Job RequirementsEducation
Bachelor's degree or equivalent experience.
Certification / Registration / License
None required.
Experience
10+ years of experience in human resources, employee relations, or labor relations, including 5-7 years of experience leading a field-based labor strategy team; 7-10 years of leadership experience preferred.
Knowledge / Skills / Abilities
  • In-depth understanding of labor relations and positive employee relations.
  • Familiarity with employment law, NLRA requirements, and organizational policies.
  • Knowledge of risk identification and analytics related to labor relations.
  • Strong advisory skills to guide operations leaders on labor relations risk.
  • Proficiency in delivering training programs for leaders.
  • Excellent communication and collaboration skills to work with People & Culture, Legal, and Compliance teams.
  • Analytical skills to utilize data to develop prevention and intervention plans.
  • Ability to implement proactive strategies to strengthen teammate-leader relationships.
  • Capability to conduct site visits, listening sessions, and assessments in the field.
  • Strong leadership abilities to manage and develop a team of labor relations professionals.
  • Ability to ensure adherence to ethical and compliance standards.
Physical Requirements and Working Conditions
  • Willingness and ability to travel 50% of the time across divisions.
Preferred Job RequirementsEducation
Master's degree in human resources or related field preferred.
Certification / Registration / License
None specified.
Experience
  • Proven experience leading pre/post-petition union campaigns.
  • Experience in healthcare or similarly complex, regulated industries strongly preferred.
  • Experience leading labor relations strategy in a large, multi-site organization.
Knowledge / Skills / Abilities
  • Advanced labor relations strategy expertise.
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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