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Client Relations Associate Jobs in Aurora, IL (NOW HIRING)

FlexTG

Client Relationship Manager

Chicago, IL · On-site

Work closely with Director of Client Relations, Sales Team, Project Management Team, and other ... associates. The Company does not unlawfully discriminate on the basis of race, color, creed ...

FlexTG

Client Relationship Manager

Chicago, IL

$55K - $65K/yr

Work closely with Director of Client Relations, Sales Team, Project Management Team, and other ... associates. The Company does not unlawfully discriminate on the basis of race, color, creed ...

FlexTG

Client Relationship Manager

Chicago, IL

$55K - $65K/yr

Work closely with Director of Client Relations, Sales Team, Project Management Team, and other ... associates. The Company does not unlawfully discriminate on the basis of race, color, creed ...

K2services

Sr Office Services Associate

Chicago, IL · On-site

$16.50 - $20.50/hr

TheSr. Office Services Associate is responsible for overseeing office services operations ... The position reports to the Client Relations Manager or Client Relations Director and is classified ...

inlandgroup

Investor Services Associate

Oak Brook, IL · On-site

Investor Services Associate As an Investor Services Associate, you will support the full investor ... Strong verbal and written communication skills with a client-service mindset. * Ability to manage ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Aurora, IL

Client Relations Associate information

See Aurora, IL salary details

$25K

$47K

$66.9K

How much do client relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations associate in Aurora, IL is $47,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $49,900.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What are the most commonly searched types of Client Relations jobs in Aurora, IL?

The most popular types of Client Relations jobs in Aurora, IL are:

What job categories do people searching Client Relations Associate jobs in Aurora, IL look for?

The top searched job categories for Client Relations Associate jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Client Relations Associate jobs?

Cities near Aurora, IL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Aurora, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, 7% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $47,031 per year, or $22.6 per hour.

Client Relationship Manager

FlexTG

Chicago, IL • On-site

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Are you looking for an opportunity that rewards you for your hard work?

Flex Technology Group is the largest and most respected Managed Print Solutions provider in the nation. For more than 15 years, FlexTG has provided a unique and high-value driven enterprise service to businesses of all types - a fully integrated national managed program for document technology. We are the service and solutions professionals, providing support to medium and large businesses throughout the country. FlexTG currently manages clients in all 50 states including Canada and Puerto Rico.

FTG is looking for a Client Relationship Manager who will work with existing customers to foster and grow existing business opportunities and improve account profitability. Become the key relationship with all levels of your clients to deliver unparalleled service and support. Unlock your earning potential!

Salary Range
$55,000–$65,000, dependent on location and experience level.

What you will do:

  • Support your customers day-to-day needs
  • Works closely with customer contacts, customer’s end user community, and FTG internal resources to fulfill Service Level Agreements (SLA’s)
  • Ultimately responsible for customer satisfaction, retention, growth, and profitability of account base
  • Act as the primary point of contact for all aspects of the contractual relationship with the customer
  • Work closely with Operations Team on implementation and deployment of print technology and support services, including inventory collection and management, and consumables management
  • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution
  • Recommends and implements operations techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices in all aspects of the operations.
  • Work closely with Director of Client Relations, Sales Team, Project Management Team, and other resources in order to ensure a collective approach to customer needs.
  • Onboard new customers

What you provide:

  • Experience with managing projects with multi-disciplined team members
  • Customer service experience in Technology/Managed Print Support (Preferred)
  • Significant experience interacting with customers, including executives
  • Strong analytical and MS Office skills
  • Ability to develop and strengthen relationship with Customer
  • Ability to travel, as necessary, to meet customer and internal needs
  • High energy level, comfortable performing multifaceted projects in conjunction with normal activities, sense of urgency in all work
  • Strong analytical and reasoning abilities. Able to develop business processes after evaluating multiple solutions.
  • Well-developed interpersonal skills. Ability to get along well with diverse personalities—mature—flexible.
  • Excellent communication skills, written and verbal

Education

  • BA/BS/BBA Degree in Business or equivalent experience
  • Background in Managed Print Services is ideal

Why you should apply:

  • Top Benefits and great PTO package
  • Excellent growth and advancement opportunities
  • People 1st Culture
  • Company sponsored and encourage DEI Alliance and Employee Resource Groups

Our company is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.