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Client Relations Associate Jobs in Utah (NOW HIRING)

Brady

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

An Associate's degree in a business-related field, or equivalent professional experience. * Key ... Client Relations & Support: Operational agility within Salesforce, Freshdesk, and HubSpot.

Epic Valet Inc

Front Desk Associate

Salt Lake City, UT · On-site

$13.50 - $17.50/hr

... surpass client expectations with every interaction, embodying what it means to be truly Epic ... Position Requirements Key Responsibilities Customer Service & Resident Relations * Warmly welcome ...

Office Depot

Retail General Manager Draper

Draper, UT · On-site

$50K - $65K/yr

This person will lead, motivate and inspire associates to create a customer/client first ... customer relations' concerns and partnering with respective business partners on a timely basis.

Office Depot

Retail General Manager Draper

Draper, UT · On-site

$50K/yr

This person will lead, motivate and inspire associates to create a customer/client first ... customer relations' concerns and partnering with respective business partners on a timely basis.

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Utah

Client Relations Associate information

See Utah salary details

$22.8K

$42.9K

$61K

How much do client relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client relations associate in Utah is $42,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Utah? The most popular types of Client Relations jobs in Utah are:
What are popular job titles related to Client Relations Associate jobs in Utah? For Client Relations Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Utah look for? The top searched job categories for Client Relations Associate jobs in Utah are:
What cities in Utah are hiring for Client Relations Associate jobs? Cities in Utah with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.

Customer Service Representative II

Brady

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Brady Corporation rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

What We Need:

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to champion our customer experience. In this role, you will act as a primary advocate for our highest-value accounts and a critical anchor for our team. We need someone who thrives in a fast-paced environment and excels at navigating complex technical requests, multi-channel queues, and regulatory requirements.

What You'll Be Doing:

As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality by helping elevate the rest of the team.

Daily Responsibilities Include:

  • Advanced Order Administration: Validating and processing high-volume, multi-channel requests (phone, email, and digital chat) for complex new orders, custom quotes, samples, and pricing adjustments.

  • Compliance Guidance: Assisting customers in the thorough completion of specialized local, state, and federal forms required for proper transaction recording.

  • Complex Problem Resolution: Independently investigating root causes of customer friction, troubleshooting sophisticated billing/credit issues, and offering foundational product design recommendations.

  • Cross-Department Coordination: Collaborating directly with internal departments to gather technical specifications or resolve systemic issues on behalf of the customer.

  • Peer Mentorship: Taking an active role in orienting, training, and mentoring incoming customer service representatives to support team goals.

#LI-EA1

What You Will Need To Be Successful:

Experience & Qualifications

  • Proven Experience: A minimum of 3 years of high-volume contact center or customer service experience, handling simultaneous phone and digital queues.

  • Education: An Associate’s degree in a business-related field, or equivalent professional experience.

  • Key Traits: Exceptional organizational skills, strong analytical thinking, and the ability to communicate technical information in a highly professional and articulate manner.

To excel in this role and maintain our high standards of service, you will need a strong balance of technical proficiency, adaptiveness, and data-driven execution.

Technical Tool Stack Proficiency

Success looks like efficient, expert navigation across our modern tech suite:

  • ERP & E-Commerce: SAP, Shopify, Magento

  • CRM & Ticketing: Salesforce, Freshdesk, HubSpot

  • Collaboration & AI: Google Suite, customer-facing chat tools, and AI productivity tools (such as Gemini)

  • Telephony & Workforce Management: NICE, UKG, and omnichannel automation software

Achieving excellence within this position requires a sophisticated blend of digital fluency, versatile problem-solving, and a commitment to data-centric performance standards.

Technological Proficiency & Tool Integration

Success in this role is defined by the expert utilization of our comprehensive technological ecosystem:

  • Commerce & Resource Management: Mastery of SAP, Shopify, and Magento platforms.

  • Client Relations & Support: Operational agility within Salesforce, Freshdesk, and HubSpot.

  • Digital Productivity & Innovation: High competency in Google Suite, interactive chat interfaces, and AI-driven tools including Gemini.

  • Operations & Communication Systems: Familiarity with NICE, UKG, and various omnichannel automation solutions.

About Us: Who we are:When hospitals, schools, hotels, and even music festivals need to identify the people coming through their doors, they rely on PDC's expertise and solutions. As part of Brady Corporation's global portfolio of brands, PDC is a leader in identification solutions serving healthcare, government, education, entertainment and hospitality. PDC's breadth of products, from patient identification to music festival wristbands, are an integral part of Brady's identification solutions. But PDC's products and solutions are just one element of the Brady story. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust us because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the PDC team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits:

  • Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision

  • Generous 401(k) with company match

  • Paid time off and holidays

  • Opportunity to participate in incentive programs for all full-time employees

  • Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance

  • Education reimbursement opportunities

  • Scholarship program for children of Brady employees

  • A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities

  • Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)

  • Dress-for-your-day dress code

  • Charitable contributions matched through Brady's Matching Gift program

What Brady Corporation employees say

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