Client Relations Associate Jobs in Delaware (NOW HIRING)

Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job training (OJT). Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects assigned by the department manager or Leadership Development Manager

Department Description:
When our clients need financial services outside of their core wealth management solutions, we have the resources to help. Our Wealth Management team will coordinate the delivery of anyadditionalservices they need, always with the client's convenience in mind. We can also recommend more comprehensive options if the client, their family, or their business needs specialized expertise.
Department Responsibilities:
You'll join a small cohort within our Wealth Management division to gain experienceonbecoming a Wealth Associate. When starting with theteamyou'lllearn from WealthAdvisors to learnabout the Wilmington Trust service processes and the products we offer clients. Additionally,you'lldevelop your knowledge of the local market and how it aligns withclients'needs. Youradditionalresponsibilities could include:

• Develop your knowledge of financial markets, Wilmington Trust investment process and wealth offerings, and articulate current and relevant market information

• Maintain a knowledge of various bank resources toassistin the facilitation of client services delivery and expand relationships

• Serve as support associate to Wealth and Investment advisors asrequired

• Participate in sales effort, continuing to partner with team to develop additional opportunities for clients
  

HOW YOU CAN GROW YOUR CAREER:

After completion of your first year with the team, you'll continue your partnership and with continuous training and support work towards building your own portfolio of business, eventually becoming a Wealth Advisor or Investment Advisor Associate. There is the opportunity to gain certifications and work towards continuing your career in aclient facingrole.

• Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager.
• Core Training - Participate in training throughout the one-year assignment to learn banking, basic financial skills, technical skills, andleadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
• Group Projects - Participate in group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.
• On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to contribute as individual contributors and/or managers in their assigned department.
• Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn about sales, accounting, project management and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.

Not Applicable.

• Bachelor's Degree candidate at a school where M&T Bank recruits MDPs (or an MBA student with no work experience).
• Outstanding academic credentials (GPA of 3.0 or better).
• Up to 1 years' work experience.
• Outstanding written and verbal communication skills.
• Demonstrated interpersonal skills.
• Demonstrated analytical skills.
• Demonstrated computer skills.
• Demonstrated presentation skills.
• Demonstrated leadership abilities.
• Work/internship experience.
• Work Visa Sponsorship not offered for this role