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Client Program Manager Jobs in Surprise, AZ (NOW HIRING)

The Aviation Program Manager serves as Hill's primary point of contact with client leadership, directs all facets of the program management contract, and ensures seamless day-to-day delivery of ...

The Aviation Program Manager serves as Hill's primary point of contact with client leadership, directs all facets of the program management contract, and ensures seamless day-to-day delivery of ...

The Program Manager acts as a key point of contact for stakeholders, supports strategic initiatives, and ensures programs deliver measurable outcomes that advance client success. Functions of ...

The Program Manager acts as a key point of contact for stakeholders, supports strategic initiatives, and ensures programs deliver measurable outcomes that advance client success. Functions of ...

The Program Manager acts as a key point of contact for stakeholders, supports strategic initiatives, and ensures programs deliver measurable outcomes that advance client success. Functions of ...

Landis+Gyr is seeking an experienced Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr service contracts and ownership of client relationship for delivery ...

New

Program Manager

Phoenix, AZ ยท On-site +1

Program Manager Location: Phoenix, AZ or Remote (United States) The AMS Group is proud to be part ... Enhances client relationship through proactive and positive communication, and by recognizing and ...

Program Manager

Phoenix, AZ ยท On-site +1

Program Manager Location: Phoenix, AZ or Remote (United States) The AMS Group is proud to be part ... Enhances client relationship through proactive and positive communication, and by recognizing and ...

Program Manager Location: Phoenix, AZ or Remote (United States) The AMS Group is proud to be part ... Enhances client relationship through proactive and positive communication, and by recognizing and ...

Job Summary Landis+Gyr is seeking an experienced Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr service contracts and ownership of client relationship ...

Job Summary Landis+Gyr is seeking an experienced Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr service contracts and ownership of client relationship ...

Leverage lessons learned from other programs and industry best management practices to address the specific needs of each client * Plan, direct, and monitor all aspects of program execution. This may ...

Leverage lessons learned from other programs and industry best management practices to address the specific needs of each client * Plan, direct, and monitor all aspects of program execution. This may ...

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Client Program Manager information

See Surprise, AZ salary details

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How much do client program manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for client program manager in Surprise, AZ is $52.43, according to ZipRecruiter salary data. Most workers in this role earn between $34.95 and $67.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What are popular job titles related to Client Program Manager jobs in Surprise, AZ? For Client Program Manager jobs in Surprise, AZ, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Surprise, AZ look for? The top searched job categories for Client Program Manager jobs in Surprise, AZ are:
What cities near Surprise, AZ are hiring for Client Program Manager jobs? Cities near Surprise, AZ with the most Client Program Manager job openings:
Program Manager

Program Manager

Hill International

Phoenix, AZ โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Job Description
Hill is seeking a Program Manager in Phoenix, AZ. This is a full time onsite role.
Hill International is seeking an experienced Program Manager to lead an embedded program management team supporting a major aviation client's capital program. This is a senior leadership role that combines strategic program oversight with hands-on contract coordination, making it ideal for a professional who brings both executive presence and operational discipline.
The Aviation Program Manager serves as Hill's primary point of contact with client leadership, directs all facets of the program management contract, and ensures seamless day-to-day delivery of program management support services across a large-scale, multi-project Capital Improvement Program (CIP).
Hill International offers a dynamic work environment where talented professionals are empowered to do their best work for clients who are shaping the built world. At Hill, you will:
  • Lead high-visibility, high-impact work supporting a major aviation capital program in the Phoenix metro area.
  • Join a collaborative, multi-disciplinary team of industry-leading professionals with deep national and international aviation program experience.
  • Work in a role that carries real authority - serving as the face of Hill to client leadership while managing a full program delivery team.
  • Grow your career with access to Hill's global network, professional development resources, and a culture that values both performance and people.

Responsibilities
Program Leadership & Client Relations
  • Serve as the senior Hill representative to client leadership and executive stakeholders, building and sustaining trusted relationships across all levels of the client organization.
  • Set program objectives and strategic direction in alignment with the client's CIP goals; advise on prioritization, resource allocation, and program sequencing.
  • Lead charettes, workshops, and stakeholder engagement sessions to advance design standards, program communications, and strategic planning initiatives.
  • Conduct client expectation surveys and develop data-driven program management plans in close collaboration with client leadership.
  • Proactively identify and manage program risks and opportunities, escalating issues with recommended solutions in a timely manner.

Contract & Operations Management
  • Direct all aspects of contract performance across the prime and Qualified Vendor List (QVL) subconsultant base, ensuring personnel and task authorizations are executed in alignment with program scope, schedule, and budget.
  • Provide executive oversight of the monthly invoicing and cost reporting cycle, holding the team accountable for accuracy, timeliness, and full compliance with client requirements.
  • Maintain strategic visibility over contract budgets, expenditure forecasts, and financial trends; surface risks and variances early and direct corrective action as needed.
  • Oversee operational readiness of the program team, including access credentialing and resource provisioning, to ensure uninterrupted delivery of contracted services.
  • Champion SBE/DBE participation goals at a program level, directing reporting, compliance tracking, and outreach strategy in partnership with client stakeholders.

Staff Management & QVL Oversight
  • Lead all aspects of QVL management, including drafting personnel authorizations, coordinating interview panels, developing scoring criteria, and onboarding selected consultants.
  • Manage staff changes for both key personnel and QVL vendors; communicate proactively with DCS on timing, rationale, and transition planning.
  • Promote a transparent, equitable, and auditable QVL selection process with a consistent emphasis on candidate skill over company affiliation.
  • Foster a collaborative, high-performing team culture across Hill staff and QVL consultants; provide coaching, mentoring, and professional development support.
  • Support community outreach and SBE/DBE engagement efforts in coordination with DCS and Aviation Department staff.

Program Controls & Technology
  • Support implementation and ongoing use of the Program Management Information System (PMIS), leveraging Oracle Unifier and Oracle Primavera P6 to deliver real-time dashboards, cost reports, and schedule updates.
  • Collaborate with the Project Controls Manager to develop master schedules, cash flow forecasts, and KPI reporting for client leadership and executive audiences.
  • Ensure program documentation processes - including Unifier workflows, document control procedures, and records retention - meet client compliance and auditability standards.

Qualifications
  • Bachelor's degree in Business Administration, Construction Management, Architecture, Engineering, or a related discipline.
  • 8+ years of progressively responsible experience in program management, contract management, or construction management - with at least 3 years in a client-facing leadership role.
  • Demonstrated experience managing complex, multi-project capital programs in an aviation, transportation, or comparable public infrastructure environment.
  • Proficiency with SAP and Oracle Unifier or similar enterprise project management and financial systems.
  • Experience administering contracts, managing subconsultant relationships, and leading QVL or similar vendor management processes.
  • Strong written and verbal communication skills, with the ability to engage effectively with public agency executives, elected officials, and diverse project teams.
  • Must be willing to work full time on-site in Phoenix, AZ.

Preferred
  • Prior experience working in an embedded staff augmentation role for a public aviation or transportation agency, including familiarity with public procurement policies, badging procedures, and federal grant reporting requirements.
  • Experience with Oracle Primavera P6 for program scheduling and progress reporting.
  • Familiarity with TSheets or comparable time-tracking platforms for multi-vendor labor management.
  • Knowledge of SBE/DBE compliance tracking and community outreach requirements for public agency contracts.
  • PMP, CCM, or DBIA certification is a plus.
  • Master's degree in a relevant discipline is a plus.

Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.