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Client Program Manager Jobs in Clay, NY (NOW HIRING)

Gallagher

Client Executive, Employee Benefits

Syracuse, NY · On-site

$75K - $102K/yr

Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce ... You are the strategic relationship manager and client liaison. You will independently lead complex ...

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Clay, NY

Client Program Manager information

See Clay, NY salary details

$8

$52

$82

How much do client program manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client program manager in Clay, NY is $52.56, according to ZipRecruiter salary data. Most workers in this role earn between $35.05 and $67.50 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, and certifications like PMP can influence salary levels.

What job categories do people searching Client Program Manager jobs in Clay, NY look for?

The top searched job categories for Client Program Manager jobs in Clay, NY are:

What cities near Clay, NY are hiring for Client Program Manager jobs?

Cities near Clay, NY with the most Client Program Manager job openings:

Client Program Manager jobs near you

340B and ECAP Account Coordinator

KPH Healthcare Services

East Syracuse, NY

$18.50/hr

Full-time

Posted 17 days ago

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Scope of Responsibilities: Support implementation and onboarding of specialized client programs and services. Coordinate client, partner, and internal team communications throughout the implementation and maintenance lifecycle. Maintain program configuration data, including provider, pharmacy, product, pricing, and eligibility information. Facilitate ongoing program updates and enhancements through collaboration with operational, pricing, eligibility, and system teams. Support recurring client reporting, operational reviews, and service-related meetings. Ensure accuracy, completeness, and timely completion of program documentation and updates. Identify opportunities for process improvement, automation, and enhanced client experience.

 

Job Summary: The Program Account Coordinator serves as the primary operational support resource for specialized client programs. This role coordinates implementation activities, maintains client program configurations, facilitates ongoing updates, supports reporting and client communications, and collaborates with internal departments to ensure accurate and efficient administration of client solutions. The position acts as a liaison between clients, partners, and internal teams to support successful program execution and ongoing service delivery.

Responsibilities
  • Support implementation activities, including intake documentation, configuration reviews, and program setup requirements.
  • Serve as a point of contact for internal teams and external partners regarding program administration and operational requests.
  • Manage and communicate provider, pharmacy, eligibility, and product list updates.
  • Collaborate with internal departments to facilitate pricing changes, system updates, and configuration maintenance.
  • Monitor program data and ensure required information is accurate and up to date.
  • Support the preparation and distribution of client reports and participate in recurring client meetings and operational reviews.
  • Assist with testing, validation, and quality assurance of program changes and enhancements.
  • Support the documentation of process and procedure and development of client-facing tools, reporting capabilities, and operational efficiencies.
  • Responsible for completing all mandatory and regulatory training programs.
  • Perform other duties as assigned.
Qualifications

Job Requirements:

  • Exceptional written and verbal communication skills.
  • Advanced Microsoft Office skills, specifically Excel and Word.
  • Valid drivers license

Education:

  • Required: Minimum High School Diploma or GED
  • Preferred: AS Degree or Higher in Business Administration, Marketing or related field.

 

Experience:

  • Required: 2 years experience in Customer/Client Service
  • Preferred: 2 years experience with Health Care, Insurance and /or Account Management
  •  

Compensation:

$18.50 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Employment Type: FULL_TIME

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