Job Type Full-time Description POSITION SUMMARY The Transitional Case Management (TCM) Specialist ... Maintain flexibility in scheduling based on program and client needs. * Participate in agency ...
Job Type Full-time Description POSITION SUMMARY The Transitional Case Management (TCM) Specialist ... Maintain flexibility in scheduling based on program and client needs. * Participate in agency ...
They operate as a team conductor to manage, direct, and coordinate all sales plans and programs ... exceed client expectations and established deadlines. • Drives proactively the company ...
They operate as a team conductor to manage, direct, and coordinate all sales plans and programs ... exceed client expectations and established deadlines. • Drives proactively the company ...
Sales Account Manager
Keene, NH · Remote
$55K - $65K/yr
Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting ... Employee Assistance Program (EAP) * 401(k) with Employer Match after 90 Days * Career Advancement ...
Quick apply
Sales Account Manager
Keene, NH · Remote
$55K - $65K/yr
Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting ... Employee Assistance Program (EAP) * 401(k) with Employer Match after 90 Days * Career Advancement ...
Sales Account Manager
Keene, NH · On-site +1
$55K - $65K/yr
Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting ... Employee Assistance Program (EAP) * 401(k) with Employer Match after 90 Days * Career Advancement ...
Sales Account Manager
Keene, NH · On-site +1
$55K - $65K/yr
Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting ... Employee Assistance Program (EAP) * 401(k) with Employer Match after 90 Days * Career Advancement ...
Counselor-Case Manager
Greenfield, MA · On-site
$22.50/hr
Help provide case management services to change the lives of those overcoming addiction! Join our ... client autonomy, dignity and rights. Who are we? The Connections program in Greenfield, MA is a 24 ...
Counselor-Case Manager
Greenfield, MA · On-site
$22.50/hr
Help provide case management services to change the lives of those overcoming addiction! Join our ... client autonomy, dignity and rights. Who are we? The Connections program in Greenfield, MA is a 24 ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Keene, NH · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Quick apply
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Keene, NH · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Brattleboro, VT · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Quick apply
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Brattleboro, VT · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Brattleboro, VT · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Brattleboro, VT · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Keene, NH · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Hospice Case Manager-RN, $10,000 Sign On Bonus, Full time
Keene, NH · On-site
$40 - $45/hr
... programs; referral bonuses; 401(k) with company match; and opportunities for career advancement ... Performing client assessments as necessary. * Occasional on call after hours and/or weekends ...
Relationship Banking Associate
Keene, NH · On-site
$18.50 - $22.28/hr
Engages in referral and relationship management in accordance with established objectives and goals ... NBT provides a wide variety of development programs and tools for you to reach your full potential.
Relationship Banking Associate
Keene, NH · On-site
$18.50 - $22.28/hr
Engages in referral and relationship management in accordance with established objectives and goals ... NBT provides a wide variety of development programs and tools for you to reach your full potential.
Senior Editor
Turners Falls, MA · On-site
$77K - $81K/yr
Collaborates with CPO, in conjunction with relevant program and research stakeholders to identify ... Supports CPO in managing and monitoring product titles in line with our client's guidelines for ...
Quick apply
Senior Editor
Turners Falls, MA · On-site
$77K - $81K/yr
Collaborates with CPO, in conjunction with relevant program and research stakeholders to identify ... Supports CPO in managing and monitoring product titles in line with our client's guidelines for ...
Relationship Banking Associate
$18.50 - $22.28/hr
Engages in referral and relationship management in accordance with established objectives and goals ... NBT provides a wide variety of development programs and tools for you to reach your full potential.
Relationship Banking Associate
$18.50 - $22.28/hr
Engages in referral and relationship management in accordance with established objectives and goals ... NBT provides a wide variety of development programs and tools for you to reach your full potential.
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs Assist clients in developing healthy coping skills, positive ...
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs Assist clients in developing healthy coping skills, positive ...
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs Assist clients in developing healthy coping skills, positive ...
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs Assist clients in developing healthy coping skills, positive ...
Therapeutic Mentor/Direct Care Specialist - Therapeutic Day Services
North Adams, MA · On-site
$16 - $21.50/hr
... Youth programs. I. Direct Care: * Provide case management of assigned youth, including ... Document and regularly communicate careful and objective observations regarding client's emotional ...
Therapeutic Mentor/Direct Care Specialist - Therapeutic Day Services
North Adams, MA · On-site
$16 - $21.50/hr
... Youth programs. I. Direct Care: * Provide case management of assigned youth, including ... Document and regularly communicate careful and objective observations regarding client's emotional ...
Therapeutic Mentor/Direct Care Specialist - Therapeutic Day Services
North Adams, MA · On-site
$16 - $21.50/hr
... Youth programs. I. Direct Care: * Provide case management of assigned youth, including ... Document and regularly communicate careful and objective observations regarding client's emotional ...
Therapeutic Mentor/Direct Care Specialist - Therapeutic Day Services
North Adams, MA · On-site
$16 - $21.50/hr
... Youth programs. I. Direct Care: * Provide case management of assigned youth, including ... Document and regularly communicate careful and objective observations regarding client's emotional ...
Administrative Assistant
Brattleboro, VT · On-site
$23 - $28/hr
... managing administrative tasks, preparing legal documents, and maintaining organized client records ... Program Optional Life Insurance 401(k) Matching Optional 401(k) Student Loan Repayment Matching ...
Administrative Assistant
Brattleboro, VT · On-site
$23 - $28/hr
... managing administrative tasks, preparing legal documents, and maintaining organized client records ... Program Optional Life Insurance 401(k) Matching Optional 401(k) Student Loan Repayment Matching ...
Administrative Assistant
Brattleboro, VT · On-site
$23 - $28/hr
Manage phone calls, emails, and scheduling for attorneys * Maintain and organize client files ... Wellness Program * Optional Life Insurance * 401(k) Matching * Optional 401(k) Student Loan ...
Administrative Assistant
Brattleboro, VT · On-site
$23 - $28/hr
Manage phone calls, emails, and scheduling for attorneys * Maintain and organize client files ... Wellness Program * Optional Life Insurance * 401(k) Matching * Optional 401(k) Student Loan ...
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs • Assist clients in developing healthy coping skills, positive ...
Clinical Group Facilitator
Keene, NH · On-site
Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the ... client's challenges and needs • Assist clients in developing healthy coping skills, positive ...
Client/Case Management/Tailored Support Care Facilitator - Social Club Are you passionate about ... Apply your coordination, engagement and program facilitation skills to enrich the lives of older ...
Client/Case Management/Tailored Support Care Facilitator - Social Club Are you passionate about ... Apply your coordination, engagement and program facilitation skills to enrich the lives of older ...
Client Program Manager information
See Brattleboro, VT salary details
$9.01 - $16.03
1% of jobs
$16.03 - $23.04
5% of jobs
$23.04 - $30.06
9% of jobs
$36.20 is the 25th percentile. Wages below this are outliers.
$30.06 - $37.08
11% of jobs
$37.08 - $44.09
11% of jobs
$44.09 - $51.11
12% of jobs
The median wage is $51.73 / hr.
$51.11 - $58.13
18% of jobs
$64.56 is the 75th percentile. Wages above this are outliers.
$58.13 - $65.15
9% of jobs
$65.15 - $72.16
5% of jobs
$72.16 - $79.18
11% of jobs
$79.18 - $86.20
8% of jobs
$9
$54
$86
How much do client program manager jobs pay per hour?
How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?
What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?
What is the difference between Client Program Manager vs Project Coordinator?
| Aspect | Client Program Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree, PMP or similar certifications often preferred | Usually requires a bachelor's degree; certifications are optional |
| Work Environment | Manages multiple projects and client relationships, often in corporate or consulting settings | Supports project teams by coordinating tasks, often in office or on-site environments |
| Employer & Industry Usage | Common in consulting, IT, marketing, and service industries | Widely used across industries for project support roles |
The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.
What does a Client Program Manager do?
Full-time
Posted 29 days ago
Job description
Full-time
Description
POSITION SUMMARY
The Transitional Case Management (TCM) Specialist provides outreach, engagement, and care coordination services to support continuity of care for individuals enrolled in Managed Care Organization (MCO) plans who are at risk of disengagement from behavioral health treatment services. This role is responsible for identifying clients who have not participated in qualifying clinical services within required timeframes, conducting outreach and supportive intervention, documenting Targeted Case Management services in accordance with Medicaid and agency standards, and communicating identified clinical concerns to program leadership.
The TCM Specialist works collaboratively with Adult Services, Children's Services, clinical providers, case managers, and revenue cycle leadership to support service continuity, client engagement, regulatory compliance, and appropriate reimbursement practices consistent with CMHC and He-M standards.
KEY RESPONSIBILITIES
- Client Outreach, Engagement & Continuity of Care
- Therapeutic Support & Case Management Services
- Documentation, Compliance & Quality Assurance
- Collaboration & Team Participation
Requirements
MINIMUM QUALIFICATIONS
- Education: Bachelor's degree in social work, psychology, counseling, rehabilitation, human services, or related field.
- Experience:
- Minimum of one (1) year experience working with individuals with behavioral health needs, including children, families, or adults.
- Experience with outreach, care coordination, advocacy, or case management functions.
- Skills:
- Strong communication, organizational, and interpersonal skills.
- Ability to work collaboratively within a multidisciplinary team.
- Proficiency with electronic medical record systems and basic computer applications.
PREFERRED QUALIFICATIONS
- Experience working within a Community Mental Health Center (CMHC).
- Knowledge of Medicaid Targeted Case Management requirements and He-M standards.
- Experience working with Serious Emotional Disturbance (SED), Serious Mental Illness (SMI), or co-occurring disorders.
- Familiarity with managed care processes and behavioral health documentation requirements.
- Experience coordinating care with schools, hospitals, and community agencies.
OTHER EXPECTATIONS
- Maintain a valid driver's license, acceptable driving record, reliable transportation, and proof of automobile insurance.
- Transport clients when required and appropriate in accordance with agency policy.
- Maintain flexibility in scheduling based on program and client needs.
- Participate in agency committees, initiatives, and trainings as assigned.
- Demonstrate commitment to recovery-oriented and trauma-informed care principles.
About Monadnock Family Services
Sourced by ZipRecruiter
Industry
Offices of mental health practitioners
Company size
51 - 200 Employees
Headquarters location
Keene, NH, US
Year founded
1905