Client Program Manager Jobs in Alpharetta, GA (NOW HIRING)

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Job Description:

We have a career opportunity for a Program Manager with Traffic Incident Management experience to be part of our local team that works on innovative, practical solutions that enhance the safety of motorists in Georgia.

In this role and under the direction of the Project Manager you will:

• Manage on-site activities for small programs/projects, tasks or subtasks of a larger project
• Train responders in the National Traffic Incident Management Responder (SHRP2) course
• Train emergency responders in standard operating guidelines
• Facilitate traffic incident management teams throughout these states
• Participate in the management of the Towing and Recovery Incident Programs (TRIP)

What you'll be doing:

• Collaborates with Project Manager to establish project schedule and budget, and monitors progress in meeting schedule and budget requirements
• Develops PowerPoint presentations and training materials
• Delivers presentations to large groups
• Primary instructor for various emergency transportation operations training courses
• Establishing relationships with high level management within government agencies
• Facilitates statewide TIM (Traffic Incident Management) Teams
• Reviews and documents traffic incident management standard operating guidelines
• Fosters successful working relationships between various agencies
• Obtains statewide open road policies
• Creates strategic incident management plans
• Conducts after incident reviews of major incidents
• In-field and classroom training of traffic incident management principles
• Develop procedures for clear communication protocols between various response agencies (fire, police, towing and recovery, emergency medical services)
• Develops project documents, processes, and procedures required to support quality control and final project deliverables
• Collaborates with Project Manager to determine number of hours required for successful completion of project tasks. Anticipates project staffing needs, identifies and interviews available personnel, and makes staffing assignments in accordance with schedule requirements
• Establishes objectives and conducts performance appraisals for direct reports
• Chairs job meetings; prepares and submits summary of project progress and pending issues to Project Manager
• Submits monthly reports to client and responds to client issues and expectations
• Assists Project Manager in pricing and negotiating changes to the scope of work with the client and subcontractors
• Anticipates problems and works with client, other stakeholders and Project Manager to identify and implement corrective actions
• Keeps client and Project Manager informed of the day-to-day activities of the project
• Maintains accurate documentation of job progress through daily logs and other reports
• Performs other responsibilities associated with this position as may be appropriate

Required Qualifications and Experience:

• 4-year degree in a technical or construction-related field (or equivalent) OR 10+ years related work experience is required
• 10+ years proven field operations experience in traffic incident management
• Leadership / Management experience
• Experience in Emergency Response including Public Safety, Safety Service Patrol, or Wrecker Fleet Operation and Management
• Proven ability to perform in a lead capacity
• Excellent written and oral communications skills
• Familiarity of industry practices and regulations are required
• Strong communication skills certification/training in developing and providing training to traffic incident responders
• Experience giving professional, formal presentations using PowerPoint or equivalent software
• Experience working in a Windows-based environment; skills using Outlook, Word and Excel

Preferred Qualifications and Experience:

• Enrollment in PM certification program is preferred

Security Clearance Requirement:

NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!Salary Range: $125,100.00 - $225,200.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

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