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Client Program Coordinator information

What does a client program coordinator do?

A Client Program Coordinator is responsible for managing and overseeing various programs or projects for a company's clients. Their duties often include coordinating schedules, ensuring project milestones are met, communicating with clients and internal teams, and solving any issues that arise during program execution. They act as the main point of contact between the client and the organization, making sure that client needs and expectations are met. Strong organizational, communication, and problem-solving skills are essential for this role.

What skills and qualifications are needed to thrive as a client program coordinator?

To excel as a Client Program Coordinator, strong organizational skills, project management experience, and a relevant degree (such as business administration or communications) are crucial. Familiarity with project management software (e.g., Asana, Trello), CRM systems, and proficiency in Microsoft Office are commonly required. Outstanding interpersonal skills, attention to detail, and the ability to multitask set top coordinators apart. These abilities ensure smooth program execution, satisfied clients, and effective collaboration across teams.

How does a client program coordinator collaborate with cross-functional teams to ensure successful program delivery?

Client Program Coordinators frequently act as the main point of contact between clients and internal departments such as sales, operations, and marketing. They facilitate communication, organize meetings, and coordinate timelines to make sure all teams are aligned with client expectations and project milestones. This collaborative approach helps to proactively address potential challenges, streamline workflows, and deliver high-quality results on time. Regular updates and feedback loops are essential to maintaining strong relationships and ensuring program objectives are met.

What is the difference between Client Program Coordinator vs Client Services Specialist?

AspectClient Program CoordinatorClient Services Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldOften similar; may require a bachelor's degree or relevant experience
Work EnvironmentOffice setting, coordinating multiple client programsCustomer service environment, assisting clients directly
Employer & Industry UsageUsed in corporate, nonprofit, and government sectors for program managementCommon in service industries, healthcare, and client support roles
Search & Comparison IntentFocuses on program coordination and managementEmphasizes direct client interaction and support

The main difference is that a Client Program Coordinator manages and oversees client programs, ensuring smooth operations, while a Client Services Specialist focuses on providing direct support and assistance to clients. Both roles require strong communication skills and customer service experience, but the Coordinator has a broader management responsibility.

What are the most commonly searched types of Client Program jobs in Georgia?

The most popular types of Client Program jobs in Georgia are:

What are popular job titles related to Client Program Coordinator jobs in Georgia?

For Client Program Coordinator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Program Coordinator jobs in Georgia look for?

The top searched job categories for Client Program Coordinator jobs in Georgia are:

What cities in Georgia are hiring for Client Program Coordinator jobs?

Cities in Georgia with the most Client Program Coordinator job openings:

Client Program Coordinator jobs near you
Infographic showing various Client Program Coordinator job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Program Coordinator/HSP

Georgia Baptist Children's Homes and Family Ministries, Inc.

Baxley, GA • On-site

Full-time

Re-posted 21 days ago

Key responsibilities

  • Manage the daily operations of a specific program or service and supervise staff.

  • Process intake procedures, develop client case records, and ensure documentation compliance.

  • Develop and implement safety and well-being plans for clients and evaluate program outcomes.

Job description

Job Type
Full-time
Description
Position Title: Program Coordinator/HSP
Reports To: Director of Programs
Summary of the Job:
The Program Coordinator manages the daily operations of a specific program or service and supervises staff, coordinate service delivery to ensure client needs and program goals are effectively met. The Program Coordinator should be committed to Sanctuary practice utilizing tools that reinforce our shared language to create a trauma-responsive culture.
Primary Responsibilities:
  1. Demonstrate leadership, develop teamwork and function as a contributing member of the team.
  2. Process payroll and finance in accordance with agency procedures and standards.
  3. Train (including orientation of new staff) and supervise program staff/individual supervision as well as group staff meetings/provide specialized training as assigned.
  4. Process intakes according to agreed procedures and standards.
  5. Provide case consultation and in-service training, as appropriate.
  6. Develop client case record to include individual service plan and all other required documentation.
  7. Effectively utilize computer software systems used by the agency and contractors to support client records and requirements.
  8. Develop and implement plan for safety and well-being of client.
  9. Assist family/custody holder in developing and implementing a plan for the client's permanency, including responsibilities for each family member and a timeline for completion of these goals.
  10. Maintain and generate necessary reports, paperwork, program handbooks and manuals in a timely manner.
  11. Utilize personal safety plan for managing emotions and interactions with staff and clients.
  12. Prepare and conduct staff performance appraisals on schedule.
  13. Ensure program staff achieves required training hours.
  14. Ensure program documentation and case records are in full compliance with agency, licensing, accreditation and contract guidelines.
  15. Evaluate program outcomes according to agency goals and benchmarks and keep staff informed of progress.

Additional Responsibilities:
  1. Participate in agency program for PQI, including facility reviews, utilization reviews, DHS licenses reviews, COA reviews and others.
  2. Provide support during crisis situations and ongoing de-escalation.
  3. Provide on-call services as assigned.
  4. Participate with team in advocating for best interest of clients.
  5. Monitor income and expenses with supervisor, operate program within agency budget guidelines with an aim for stewardship, efficiency and accountability.
  6. Coordinate with appropriate staff/volunteers involvement including program sponsors.
  7. Ensure staff is trained and follow agency procedure and guidelines in risk management.
  8. Participate in supervisor's meetings, lead team/program meetings as regularly scheduled.
  9. Prepare, implement and evaluate program strategic plan/input in agency Strategic Directions Plan process.
  10. Ensure program staff completes all documentation and reports in a professional and timely manner.
  11. Serve as a liaison for the agency with other professionals involved with the program.
  12. Represent agency favorably at all time.
  13. Other duties as assigned

Requirements
Qualifications:
  1. At least 21 years of age.
  2. Master's degree in social work, psychology or related field preferred.
  3. If hired at a Bachelor level, it is expected that employee will work to achieve a Master's degree in a related field within a specific time to be determined upon employment.
  4. Three years experience working in a social service setting.
  5. Minimum two-year supervisory experience.
  6. Must demonstrate initiative, be self directed, work well independently.
  7. Outstanding oral, written and interpersonal communication skills.
  8. Ability to delegate and oversee work assignments.
  9. Have the ability to manage time, set priorities and to organize and follow structured routines.
  10. Basic computer skills with the ability to learn new software applications.
  11. Handle multiple tasks simultaneously.

Ongoing Qualifications:
  • Agree to abide by all the policies, rules, guidelines and regulations of the Georgia Baptist Children's Homes and Family Ministries, Inc.
  • Exhibit tactfulness and good judgment in dealing with people
  • Familiar with traditional Baptist tenets, customs and practices and shall maintain a compatible lifestyle
  • Exhibit the Core Values of Georgia Baptist Children's Homes and Family Ministries, Inc.
  • Utilize the Sanctuary Model of Care and conduct job responsibilities in a traumaresponsive manner.
  • Meet all employee guidelines and qualifications as outlined by GBCH & FM, license, contracts and accreditation.
  • Have the ability to work in partnership with other members in a team approach
  • Arrive to work on time and as scheduled
  • Achieve and accomplish annual goals assigned by supervisor or provide acceptable documentation as to why goals were not met.
  • Understanding of confidential issues and protected information assigned under HIPAA
  • Complete required staff development hours within the program including 24 hours in child care related training, current CPR, 1st Aid and approved emergency safety intervention training
  • Annual physical
  • Favorable MVR and fingerprint results
  • Maintain valid State Driver's License as required

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