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Client Operations Manager Jobs in Mason, OH (NOW HIRING)

Staffingine LLC

Corporate Tax Manager

Cincinnati, OH · On-site

$109K - $147K/yr

Corporate Tax Manager Location: Cincinnati, OH Job Type: Onsite | Hybrid * You will help manage ... Gaining an understanding of client operations, processes, and business objectives, and utilising ...

Fidelity Investments

Client Service Manager

Covington, KY · On-site

$66K - $125K/yr

Our hours of operation are 8:00AM - 7:00PM ET. Primary Responsibilities * Respond to client phone ... Ability to project manage, set priorities, meet goals and deadlines * Use of judgment and ability ...

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Showing results 41-60

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Mason, OH

Client Operations Manager information

See Mason, OH salary details

$41.8K

$116.3K

$127.4K

How much do client operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client operations manager in Mason, OH is $116,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Mason, OH?

The most popular types of Client Operations jobs in Mason, OH are:

What are popular job titles related to Client Operations Manager jobs in Mason, OH?

For Client Operations Manager jobs in Mason, OH, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Mason, OH look for?

The top searched job categories for Client Operations Manager jobs in Mason, OH are:

What cities near Mason, OH are hiring for Client Operations Manager jobs?

Cities near Mason, OH with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Operations Manager, Event Management

Maritz

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Where Human Connection Fuels Possibility
At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do.
Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.
Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.
And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business.
That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.
We have a passion for excellence and genuine care for the people making it possible.
Provides a centralized point of leadership for coordination and execution of face to face, digital and hybrid events/programs within a team so that operational excellence results with all program operations. Strives to meet client needs, specifications, objectives, and quality standards. Work with the collective event management team and direct reports to maximize contribution margin by effectively managing the customer experience, balancing customer satisfaction, employee satisfaction and organizational cost. This position centers heavily around accounting and compliance.
What You'll Be Doing
  • Lead, mentor, and coach Event Management team members across markets and event types, including performance management, development conversations, and goal setting.
  • Coordinate regular team meetings, communications, onboarding support, and training initiatives.
  • Oversee labor management, time tracking, T&E reporting, and invoicing approvals to ensure accuracy and compliance.
  • Provide Event Management support for assigned target accounts, including project oversight, relationship management, and financial and compliance management.
  • Ensure adherence to workflows, client SOPs, and best practices across accounts for operational consistency.
  • Review and audit team transactions and deliver monthly and quarterly reporting for SLA, finance, compliance, and event management.
  • Support new initiatives, processes, and continuous improvement efforts across the organization.

What You'll Bring
  • Bachelor's degree or equivalent experience.
  • 3-5 years of experience in meetings, events, and/or incentive travel (pre- and/or post-sale).
  • 1-2 years of experience in compliance and/or accounting-related functions.
  • 1-2 years of proven supervisory or people leadership experience.
  • Experience managing budgets and financial oversight for programs or accounts.
  • Strong organizational, communication, and motivational skills with the ability to manage multiple priorities.
  • Ability to work effectively with all levels of an organization, including clients and external partners.

Nice To Have
  • Global travel or hospitality industry experience.
  • Understanding of experience design and the ability to articulate event outcomes tied to business objectives.
  • Professional certifications such as PMP, CMP, CIS, CITP, HMCC, or DES.

Working Logistics & Things You Should Know
  • This is a hybrid role requiring candidates to be based in either Cincinnati, OH or Santa Clara, CA. consistent onsite attendance will be required.
  • 25-30% travel may be required based on client programs, team support, or business initiatives.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
View all details at: www.MaritzBenefits.com
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.

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