Client Operations Manager Jobs in DeSoto, TX (NOW HIRING)

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Job Summary:

Job Responsibilities

• Manages operations including construction, maintenance, installations, and material management.
• Ensures department meets expectations of CCO Service Guarantee according to department specifications, meeting customer quality standards, and fulfilling client contracts on time.
• Hires, develops, coaches, and creates a cohesive, high-performance culture with employees by effectively setting and managing performance measures.
• Reviews, maintains, and implements safe work practices and compliance with all applicable OSHA, EPA, and other regulatory requirements. Is vigilant in identifying workplace hazards and taking necessary steps to correct.
• Establishes and maintains relationship with independent contractors and suppliers, negotiating best rates for products and services.
• Utilizes all required systems and technology tools on regular basis to ensure effective tracking and reporting of operational activities.
• Works closely with branch real estate departments relating to new builds, rebuilding, relocation, and safety upgrades of advertising structures.
• Collaborates with sales, marketing, and finance to determine pricing for extensions and other operations-oriented aspects of the advertising campaign.
• Performs administrative activities necessary for effective management of department; budget administration, planning, organizing, and measuring work performance.
• Oversees records and maintenance of entire fleet of vehicles, cranes, and other equipment.
• Represents the company at inquiries, inspections, etc., as appropriate.
• Acts as the on-call contact for building security system(s) and emergencies.
• Other duties and projects as assigned.

Job Qualifications

Education and Certifications

• Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience

• Seven (7) + years of related work experience.

Skills

• Demonstrated leadership experience including experience building and nurturing a team.
• Strong analytical, decision making, and problem-solving skills and able to multi-task and balance multiple priorities.
• Able to partner successfully with internal and external groups (such as vendors, clients, CCOA sales, and real estate, etc.).
• Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

• Achievement Orientation: Focusing efforts on achieving high quality results consistent with the organization's standards.
• Business Perspective: Using an understanding of business issues, processes and outcomes to enhance business performance.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• Negotiating: Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
• Planning and Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively.
• Team Leadership: Assuming a leadership role in helping others achieve excellent results.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to see written documents and computer screens, and to adjust focus.
• Conduct site visits in a construction environment.

Other Requirements

• Able to travel outside of the office 25% of the time for client meetings, corporate meetings, and industry events.
• Able to safely climb structures to inspect items such as client postings (as needed).
• Has a valid driver's license.
• Access to a reliable vehicle.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhere to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.