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Client Operations Manager Jobs in Clayton, NC (NOW HIRING)

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Page Group

Operations Manager

Raleigh, NC · On-site

$72K - $85K/yr

Client Details My client is a market leader in the packaging manufacturing industry. Description Partner closely with Management, HQ, and Sales to drive seamless execution of operational and ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties Work ...

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties Work ...

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

Salesforce, Inc.

Operations Manager

Raleigh, NC · Remote

... federal client, combining software license and services contracts). * Variance Investigation ... Management, Contract Administration, or Business Operations within the US Public Sector.

U.S. Lawns

Operations Manager

Raleigh, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

U.S. Lawns

Operations Manager

Cary, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Block by Block

Security Operations Manager

Raleigh, NC · On-site

$78K - $81K/yr

This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Clayton, NC

Client Operations Manager information

See Clayton, NC salary details

$37.8K

$105.2K

$115.2K

How much do client operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client operations manager in Clayton, NC is $105,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Clayton, NC? For Client Operations Manager jobs in Clayton, NC, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Clayton, NC look for? The top searched job categories for Client Operations Manager jobs in Clayton, NC are:
What cities near Clayton, NC are hiring for Client Operations Manager jobs? Cities near Clayton, NC with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Riverstone Logistics

Raleigh, NC • On-site

Full-time

PTO

Posted 19 days ago

Job description

Company Overview
Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering seamless final mile, middle mile, warehousing, fulfillment, and storage solutions through a nationally integrated platform.
Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight, we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States.
We are a purpose-driven company. We exist to use our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. That purpose shapes how we lead our teams, how we partner with our customers, and how we take ownership of every delivery.
Our people, who we call Extra Milers, bring genuine integrity and care to every mile. If you lead well, communicate with clarity, and want your work to mean something, we want to meet you. If you're looking for a place where people genuinely matter, you've found it.
Position Summary
The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This position assists in maximizing labor efficiency while minimizing overhead and operational expenses. The Operations Manager also conducts operational analyses, audits current procedures to monitor and improve the efficiency of operations. The Operations Manager will spend most of his/her time in the office or warehouse maximizing the performance of the site.
Competencies
  • Customer Focus
  • Drive for Results
  • Ethics and Values
  • Problem Solving
  • Conflict Resolution
  • Functional/Technical Learning
  • Managing and Measuring Work
  • Timely Decision Making
  • Developing Direct Reports & Others
  • Delegation
  • Motivating Others
  • Organizing

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Supporting the General Manager in the meeting and exceeding client service goals
  • Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
  • Oversee operations and ensure objectives are being met
  • Act as a Location's point of contact in absence of General Manager
  • Ensure the implementation and maintenance of Lean warehouse principles (when applicable)
  • Enforce company compliance standards across the entire operation
  • Maintain a professional appearance always, while setting an example for employees alike
  • Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)
  • Manage and perform activities related to dispatching, routing, and tracking transportation
  • Support an environment that fosters open and positive team communication
  • Build a strong rapport with our service providers and clients
  • Communicate daily/shift goals of facility; devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
  • Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
  • Enforce location safety management plans
  • Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
  • Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)
  • Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
  • Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • High School Diploma/GED or equivalent required (Bachelor's Degree preferred)
  • 3-5 years of warehouse, distribution, and/or supply chain operations preferred, with at least 1 year of supervisory experience strongly preferred
  • Exposure to Lean principles, systems, and tools (where applicable)
  • Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?
While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects and there may be an occasional need to lift up to 100 pounds. This position may require extended work hours and travel.??
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.

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