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Client Operations Manager Jobs in Bronx, NY (NOW HIRING)

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Omnicom

Manager, Client Operations

New York, NY · On-site

A successful Client Operations Manager will drive critical projects forward while motivating clients and internal stakeholders. They excel at problem solving, are comfortable in the unknown, and are ...

BNY

Director, Client Operations Manager

Manhattan, NY

... Client Services/Support function and drives future revenue growth through strategic insight on ... Experience managing large scale change and continuous process improvement * A good understanding of ...

Omnicom

Manager, Client Operations

New York, NY · On-site

Position SummaryWe are looking for a self-motivated and enthusiastic Manager, Operations who will ... client + external agencies) and integrated internal teams across all SBUs Management/ownership of ...

Copper.co

Client Operations Associate

New York, NY · On-site

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

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Client Operations Manager information

See Bronx, NY salary details

$46.4K

$128.8K

$141.2K

How much do client operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client operations manager in Bronx, NY is $128,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,600.00 and $139,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are the most commonly searched types of Client Operations jobs in Bronx, NY?

The most popular types of Client Operations jobs in Bronx, NY are:

What are popular job titles related to Client Operations Manager jobs in Bronx, NY?

For Client Operations Manager jobs in Bronx, NY, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Bronx, NY look for?

The top searched job categories for Client Operations Manager jobs in Bronx, NY are:

What cities near Bronx, NY are hiring for Client Operations Manager jobs?

Cities near Bronx, NY with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Client Operations Manager

Outerspace

Carlstadt, NJ

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Client Operations Manager - Outerspace (3PL Fulfillment) 

About Outerspace
Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships. 

About the Role
The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. 

What You'll Do
Client Relationship & Communication 

  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows. 
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients. 
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency. 

Operational Ownership 

  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows. 
  • Coordinate with internal teams-Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory-to ensure seamless execution. 
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning. 
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows. 

Reporting & Analysis 

  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput. 
  • Identify operational patterns, areas of improvement, and client-impacting risks. 
  • Translate data into actionable insights for both clients and internal stakeholders. 

Strategic Projects & Peak Season Support 

  • Support client onboarding, launches, large seasonal drops, and BFCM readiness. 
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication. 
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required). 

What Success Looks Like 

  • Your brands feel informed, supported, and confident in their fulfillment operations. 
  • Internal teams are aligned on priorities and working smoothly toward shared goals. 
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve. 
  • You anticipate risks before they become problems and communicate solutions proactively. 

What We're Looking For 

  • 3-5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success. 
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution. 
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data. 
  • Experience using WMS platforms (Deposco is a plus, but not required). 
  • Excellent communication skills with a calm, solution-oriented approach. 
  • Ability to manage multiple clients, priorities, and escalations simultaneously. 
  • Comfortable supporting high-volume periods, especially during Q4. 

Compensation Range: $75,000 - $85,000 DOE

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Apply