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Client Operations Associate Jobs in Washington, DC

Directly oversee the Operations Associates; responsible for recruitment and development of talent ... a client-centric, sales environment * Proven leadership capabilities demonstrating excellent ...

Directly oversee the Operations Associates; responsible for recruitment and development of talent ... a client-centric, sales environment * Proven leadership capabilities demonstrating excellent ...

Associate - DC

Potomac, MD

$16.25 - $21.75/hr

Prior experience in the financial management industry, specifically Client Operations and Administration, and past full-time office experience is a plus, but not required for recent graduates. The ...

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Client Operations Associate information

See Washington, DC salary details

$12

$29

$60

How much do client operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for client operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What job makes $10,000 a month without a degree?

A Client Operations Associate can potentially earn $10,000 a month through experience, performance bonuses, and skill development in areas like client management, communication, and software tools. High earnings in this role often depend on industry, company size, and individual performance, with some professionals reaching this level without a formal degree by building expertise and a strong professional network.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the most commonly searched types of Client Operations jobs in Washington, DC? The most popular types of Client Operations jobs in Washington, DC are:
Part Time / Full Time Store Cleaning & Operations Associate

Part Time / Full Time Store Cleaning & Operations Associate

KOHLS

Ellicott City, MD

$17.45 - $22.70/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,434 frontline employees who took The Breakroom Quiz

11th of 21 rated department stores


Job description

Required Night (5pm to Close) Availability

About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

  • Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods

  • Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment

  • Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use

  • Complete and maintain required training for chemical, equipment, and maintenance

  • Routinely complete basic equipment maintenance following company guidelines 

  • Effectively use Kohl's tools and technology to plan, communicate and share information with the store team

  • Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed

  • Engage customers by greeting them and offering assistance with products and services

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers 

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 18 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Range: $17.45 - $22.70

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).  


What Kohl's employees say

Pay

Benefits

Hours and flexibility

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