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Client Operations Associate Jobs in Washington, DC

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Establish and maintain client documentation files * Review and follow up on Audit results to ensure data integrity and compliance * Confirm assigned projects/programs/contracts are closed out ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Establish and maintain client documentation files * Review and follow up on Audit results to ensure data integrity and compliance * Confirm assigned projects/programs/contracts are closed out ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Onboarding of new clients and management of client specific billing arrangements (rates and ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in ... Onboarding of new clients and management of client specific billing arrangements (rates and ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Onboarding of new clients and management of client specific billing arrangements (rates and ...

Actalent

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Onboarding of new clients and management of client specific billing arrangements (rates and ...

ICF

Operations Associate (Hybrid-Reston)

Reston, VA · Hybrid

The International Operations Associate will provide administrative and operational support to the ... client contract performance internationally Additional Skills We Expect You To Have: Project ...

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Client Operations Associate information

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$12

$29

$60

How much do client operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for client operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What job makes $10,000 a month without a degree?

A Client Operations Associate can potentially earn $10,000 a month through experience, performance bonuses, and skill development in areas like client management, communication, and software tools. High earnings in this role often depend on industry, company size, and individual performance, with some professionals reaching this level without a formal degree by building expertise and a strong professional network.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the most commonly searched types of Client Operations jobs in Washington, DC? The most popular types of Client Operations jobs in Washington, DC are:
Client Operations Associate jobs near you

Legal Operations Associate

Neal R Gross & Co

Washington, DC • On-site

$48K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

Company Overview
Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts.
Position Overview
Neal R. Gross and Co. is seeking a Legal Operations Associate to join our team. This position requires an energetic and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people from a variety of backgrounds. New college grads, people re-entering the workforce, and former teachers looking for a career change are encouraged to apply.
NRG&Co provides comprehensive paid training for new hires to provide you with the tools necessary to succeed. The position provides broad business experience in a small company setting with exposure to the legal, judicial and government sectors.
Location and Hours: this is a hybrid role which combines corporate office-based operation and field operations in the DC metro area. Occasional remote work opportunities. Working hours are generally Monday to Friday, 9am-5pm. The office is located at 1716 14th St NW Ste. 200, Washington, DC 20009 .
Responsibilities:
  • Assist in company administrative functions including but not limited to scheduling, billing, print/production, transcription, and/or marketing.
  • Participating in office related duties include answering phones, data entry, email response and proofreading.
  • As a member of the field operations team, you will also need to document legal proceedings and other events at client locations and online.
  • Processing orders and invoicing clients accurately and efficiently.
  • Utilizing our in-house training to become proficient in field operations.
  • Schedule will include a mix of days in office, at client locations throughout the DMV area, and from home - reliability and punctuality is a must!

Requirements
  • 1-3 years of work experience
  • Willingness to have a very flexible schedule and respond to immediate client needs is a must!
  • Must meet the requirements to obtain a DC notary as well as notary in state of residence.
  • Experience using audio equipment is preferred but not required as NRG&CO will train
  • Strong attention to detail
  • Punctual and deadline oriented
  • Can-do attitude and excellent work-ethic
  • Ability to work independently and manage multiple tasks
  • Organizational and time-management aptitude
  • Exceptional problem-solving and communication skills
  • Excellent English language skills
  • Proficient with technology and comfortable learning new software
  • Ability to pass security screening for access to client sites, including government buildings

Benefits
We offer great benefits to support your well-being:
  • Starting salary is $48,000
  • Medical and dental insurance coverage
  • 10 paid vacation days plus federal holidays
  • 401k with employer match
  • Parental leave
  • Job security for high performers, with many employees having tenure of 10+ years
  • Occasional remote work opportunities
  • A dynamic work environment with supportive colleagues and opportunities for professional growth

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

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