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Client Operations Associate Jobs in Rochester, NY

KnitWell Group

sales associate

Rochester, NY · On-site

$13.75 - $18.75/hr

Addresses client concerns, coming to resolution when possible, and involving management where ... Follows all ANN INC. operational guidelines, processes, and procedures * Reviews Bulletin Boards ...

SSA Group

Food Service Associate

Rochester, NY · On-site

$16/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... and client. * Supports restaurant prep (FOH and line) for daily operation. * Meets daily quick ...

LOGS Legal Group LLP

Associate Attorney - NY

Rochester, NY · On-site

$85K - $100K/yr

... generation client experiences. From default servicing to real estate, our evolving service ... As we integrate artificial intelligence and digital tools into our daily operations, we seek team ...

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All JobsClient Operations Associate JobsClient Operations Associate Jobs in Rochester, NY

Client Operations Associate information

See Rochester, NY salary details

$11

$25

$52

How much do client operations associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for client operations associate in Rochester, NY is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What does a customer operations associate do?

A client operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain client satisfaction and operational efficiency.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Success in the position often depends on strong communication skills, organization, and the ability to work under pressure.

What jobs pay 4000 a week without a degree?

A Client Operations Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that amount with experience and commissions. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a college degree.
What are the most commonly searched types of Client Operations jobs in Rochester, NY? The most popular types of Client Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Operations Associate jobs? Cities near Rochester, NY with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Landscape Construction Operations Manager

Landscape Construction Operations Manager

Livingston Associates

Rochester, NY • On-site

$75K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Title: Landscape Construction Operations Manager
Location: Rochester, NY
Hours: Full Time
Salary: $75,000–$100,000 + Benefits
Summary:
Blake Miller Group is seeking an experienced and motivated Landscape Construction Operations Manager to oversee and drive the success of our landscape construction, landscape maintenance, and turf services divisions. This leadership role is responsible for ensuring projects are completed safely, efficiently, on schedule, and to the high standards our clients expect.
If you're a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and has a passion for building exceptional outdoor spaces, we'd like to hear from you.
What you’ll do:
Operations & Project Management
  • Oversee landscape construction, maintenance, and turf care operations from planning through completion.
  • Ensure projects are delivered on time, within budget, and according to company quality standards.
  • Develop schedules, workflows, and operational processes that maximize efficiency and profitability.
  • Monitor project performance and proactively resolve operational challenges.

Team Leadership
  • Lead, mentor, and support project managers, supervisors, and field personnel.
  • Foster a culture of accountability, teamwork, safety, and continuous improvement.
  • Conduct performance reviews and provide coaching and professional development opportunities.
  • Assist with recruiting, onboarding, and workforce planning.

Resource & Equipment Management
  • Coordinate labor, equipment, subcontractors, and materials across multiple projects.
  • Work closely with procurement and vendors to ensure timely availability of resources.
  • Monitor equipment utilization and maintenance schedules.

Client Relations
  • Serve as a key point of contact for clients throughout project execution.
  • Build strong relationships through proactive communication and exceptional service.
  • Address concerns promptly and ensure a positive customer experience.

Quality & Safety
  • Maintain and enforce company quality standards across all divisions.
  • Conduct site visits and inspections to ensure workmanship, safety, and compliance.
  • Promote a safety-first culture and ensure adherence to all applicable regulations.

Financial Management
  • Collaborate with ownership and finance teams on budgeting, forecasting, and project costing.
  • Track job profitability and identify opportunities to improve margins and operational efficiency.
  • Support strategic planning and company growth initiatives.

Required Qualifications:
  • 3+ years of operations, production, or project management experience in landscape construction, landscaping, site development, or related construction industries.
  • Strong leadership experience managing teams and multiple projects simultaneously.
  • Excellent organizational, communication, and problem-solving skills.
  • Working knowledge of landscape construction methods, equipment, and materials.
  • Experience managing budgets, schedules, and operational performance.

Preferred Qualifications:
  • Bachelor's degree in Construction Management, Business Management, Horticulture, Landscape Management, or a related field.
  • Experience with commercial and residential landscape projects.
  • Knowledge of estimating, scheduling, and project management software.

Why Join Blake Miller Group?
Blake Miller Group is a growing Design-Build-Maintenance company serving the Rochester region. We take pride in delivering exceptional outdoor environments while building a culture where employees can grow, lead, and make a meaningful impact. As our Operations Manager, you'll play a key role in shaping our future success and helping drive the next phase of company growth.
Compensation & Benefits
  • Performance-based bonus opportunities
  • Paid time off and holidays
  • Professional development and advancement opportunities
  • Company vehicle (if applicable)
  • Health and retirement benefits (if applicable)

Ready to lead a high-performing team and help shape the future of a growing company? Apply today.

Apply