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Client Operations Assistant Jobs in Virginia (NOW HIRING)

As a Client Operations Specialist, you'll serve as a critical member of one of the agency's largest ... resolve discrepancies * Assist with budget and hours tracking across multiple workstreams

As a Client Operations Specialist, you'll serve as a critical member of one of the agency's largest ... resolve discrepancies * Assist with budget and hours tracking across multiple workstreams

About the Role The Client Operations Lead is an introductory leadership position that involves ... Greet, assist and check in customers * Respond to customer questions at the studio, per phone and ...

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Home Care Administrative Assistant / Client Support Position Summary Quality Care at Home is ... The employee will primarily perform administrative and operational duties; however, providing ...

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Home Care Administrative Assistant / Client Support Position Summary Quality Care at Home is ... The employee will primarily perform administrative and operational duties; however, providing ...

Client Relations Admin

Virginia Beach, VA · On-site

$35K - $44K/yr

Provide day-to-day administrative support for assigned client accounts and Client Relations operations. * Assist with lost and damaged replacement requests according to approved procedures. * Address ...

IT Operations Manager

Alexandria, VA · On-site

$125K - $165K/yr

... to assist in data gathering and research. * Provide management oversight of all contract employees. * Foster a collaborative environment within the operation. * Work directly with the client ...

... Media Trusts Client Operations Group, responsible for ensuring the accurate and timely ... * Assist in onboarding new clients by setting up scanning accounts and configuring delivery ...

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Client Operations Assistant information

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Client Operations Specialist

Richmond, VA • Hybrid

Full-time

Re-posted 18 days ago


Job description

As a Client Operations Specialist, you'll serve as a critical member of one of the agency's largest and most complex client teams. Working closely with account leadership, client stakeholders and Padilla's finance team, you'll help coordinate day-to-day operations, manage project timelines, oversee financial workflows and ensure client deliverables are completed accurately and on schedule. This is a highly visible, client-facing role that requires exceptional organization, attention to detail and the ability to keep multiple priorities moving simultaneously. 

The ideal candidate thrives in a fast-paced environment, enjoys creating order from complexity, and takes ownership of keeping client work organized, accurate and on schedule. 

What You'll Do 

Drive Operational Excellence 

  • Own recurring operational processes and documentation that keep the client program running smoothly 
  • Coordinate deadlines, drive follow-up on action items and keep work moving across the team 
  • Build and maintain project timelines, trackers and shared resources across multiple workstreams 
  • Identify opportunities to improve recurring workflows and operational efficiency 

Support Client Financial Operations 

  • Coordinate and maintain client-specific budgeting, billing and compliance workflows  
  • Verify financial documentation, budgets and invoices for accuracy and compliance before client submission, partnering with Padilla's finance team to resolve discrepancies 
  • Assist with budget and hours tracking across multiple workstreams 
  • Maintain accurate financial records and supporting documentation 

Provide Administrative Support 

  • Anticipate operational needs and provide day-to-day support for account leadership 
  • Coordinate travel, meeting logistics and administrative processes  
  • Partner with client administrative staff on scheduling and coordination 
  • Coordinate client meetings, agendas, action items and follow-up communications 

Ensure Quality and Compliance 

  • Proofread and quality-check client-facing presentations, reports, budgets and correspondence to ensure accuracy, consistency and a polished final product 
  • Verify alignment between client requirements, approved budgets and supporting documentation  
  • Maintain version control and document integrity across workstreams  

What You Bring 

  • Experience supporting complex client accounts, programs or business operations 
  • Experience coordinating financial, compliance or reporting-related processes 
  • Exceptional organizational skills with meticulous attention to detail and follow through 
  • Experience working with budgets, invoicing processes or financial documentation 
  • Experience managing project timelines, coordinating multiple stakeholders and driving work to completion 
  • Ability to manage multiple priorities and deadlines simultaneously 
  • Strong written communication and proofreading skills 
  • Demonstrated ability to work independently and exercise sound judgment 
  • Comfortable interacting directly with clients and senior executives 

Technical Skills 

  • Advanced Microsoft Office proficiency 
  • Strong Excel skills 
  • PowerPoint formatting and production experience 
  • Experience working with shared document platforms (SharePoint of similar)  
  • Document management and version control experience 
  • Experience leveraging AI tools  

Personal Attributes 

  • Proactive and resourceful 
  • Highly organized 
  • Strong follow-through 
  • Comfortable managing ambiguity 
  • Service-oriented mindset 
  • Collaborative and team-focused 
  • Dependable and accountable 

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