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Client Onboarding Officer Jobs (NOW HIRING)

The Trust Onboarding Officer will echo the company's vision of building success through ... key client contact throughout the onboarding process to ensure seamless transition, as well as a ...

The Trust Onboarding Officer will echo the company's vision of building success through ... Acts as a key client contact throughout the onboarding process to ensure seamless transition, as ...

The Trust Onboarding Officer will echo the company's vision of building success through ... Acts as a key client contact throughout the onboarding process to ensure seamless transition, as ...

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

The Client Onboarding team a crucial role in ensuring compliance with Know Your Client (KYC ... Eligibility Requirements * 1+ years of experience in a COO or business support role crossing ...

The Trust Onboarding Officer will echo the company's vision of building success through ... Acts as a key client contact throughout the onboarding process to ensure seamless transition, as ...

The Client Onboarding Specialist is responsible for managing the end-to-end onboarding process for ... This role partners closely with Treasury Management Officers, Commercial Operations, and internal ...

The Client Onboarding Specialist is responsible for managing the end-to-end onboarding process for ... This role partners closely with Treasury Management Officers, Commercial Operations, and internal ...

The Commercial Onboarding Officer will play a critical role in supporting frontline Commercial ... Respond to client requests in a timely, professional, and solutions-oriented manner. * Collect and ...

The Commercial Onboarding Officer will play a critical role in supporting frontline Commercial ... Respond to client requests in a timely, professional, and solutions-oriented manner. * Collect and ...

Proactively communicate status updates, risks, scheduling changes, or deviations to the Chief Client Success Officer and the Client Onboarding team. * Establish and manage onboarding schedules and ...

Proactively communicate status updates, risks, scheduling changes, or deviations to the Chief Client Success Officer and the Client Onboarding team. * Establish and manage onboarding schedules and ...

Proactively communicate status updates, risks, scheduling changes, or deviations to the Chief Client Success Officer and the Client Onboarding team. * Establish and manage onboarding schedules and ...

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Client Onboarding Officer information

See salary details

$35.5K

$105.2K

$170.5K

How much do client onboarding officer jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client onboarding officer in the United States is $105,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $131,500.00 per year, depending on experience, location, and employer.

What does a client onboarding officer do?

A Client Onboarding Officer is responsible for guiding new clients through the initial setup and integration process when they start working with a company. Their main tasks include collecting and verifying client information, ensuring compliance with regulatory requirements, and facilitating a smooth transition into the company's services. They often act as the main point of contact for clients during the onboarding process, addressing questions and resolving issues to ensure a positive experience. This role is crucial in building strong client relationships from the outset and minimizing any friction during the start of the partnership.

What is the difference between Client Onboarding Officer vs Customer Service Representative?

AspectClient Onboarding OfficerCustomer Service Representative
CredentialsRelevant certifications in client onboarding or financial servicesCustomer service or communication certifications often preferred
Work EnvironmentFinancial institutions, banks, or corporate onboarding teamsRetail, call centers, or support departments
Employer & IndustryFinancial, banking, or professional servicesRetail, telecom, or service industries
Search & Comparison IntentUnderstanding onboarding processes, client setup, complianceHandling customer inquiries, issue resolution

The main difference is that a Client Onboarding Officer focuses on guiding new clients through the onboarding process, ensuring compliance and proper setup. In contrast, a Customer Service Representative handles ongoing customer inquiries and support. While both roles require strong communication skills, the onboarding officer typically works more closely with compliance and account setup, whereas the customer service role emphasizes issue resolution and customer satisfaction.

What skills and qualifications are needed to thrive as a client onboarding officer?

To excel as a Client Onboarding Officer, you need strong organizational abilities, attention to detail, and a solid understanding of compliance and regulatory requirements, often supported by a degree in finance, business, or a related field. Familiarity with client management systems (CMS), KYC/AML procedures, and workflow management tools is typically required. Excellent communication, problem-solving skills, and a client-focused attitude help distinguish top performers in this role. These competencies are vital to ensure a smooth onboarding process, regulatory compliance, and a positive client experience.

What are the main challenges a client onboarding officer may face during the onboarding process, and how are they typically addressed?

Client Onboarding Officers often encounter challenges such as collecting and verifying complex client documentation, managing tight deadlines, and ensuring compliance with regulatory requirements like KYC and AML. These challenges are typically addressed by closely collaborating with compliance teams, utilizing onboarding software to streamline document management, and maintaining clear communication with clients to expedite information collection. Strong organizational skills and attention to detail are crucial to proactively identify and resolve any issues that may arise during the onboarding process.
More about Client Onboarding Officer jobs
What cities are hiring for Client Onboarding Officer jobs? Cities with the most Client Onboarding Officer job openings:
What states have the most Client Onboarding Officer jobs? States with the most job openings for Client Onboarding Officer jobs include:
Infographic showing various Client Onboarding Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $105,189 per year, or $50.6 per hour.

Trust Onboarding Officer

Osaic

Henderson, NV

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Osaic rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Premier Trust Onboarding Opportunity in Financial Services Trust Onboarding Officer Location(s): 2270 Corporate Circle, Suite 200 Henderson, NV 89074 Role Type: Full time (5 Days Weekly in Office) Compensation: $65,000 - $72,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive salaries are just one component of Osaic's total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more.

To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits Summary: The Trust Onboarding Officer will echo the company's vision of building success through relationships and quality service delivery. The role ensures a positive experience for clients and related parties as they become clients/future clients of Premier Trust. Serves as a key role between Business Development and Trust Administration ensuring timely, accurate and compliant onboarding of new trust accounts and clients

Interacts with internal and external clients on a regular basis to ensure communication is clear and effective, while managing a team of onboarding administrators and various projects simultaneously. Responsibilities: Responsible for the timely onboarding and integration of new clients Reviews trusts in a timely and effective manner with respect to onboarding trusts for the company that meet the guidelines of an acceptable trust. Such guidelines may include: Considerations for regulatory guidance, business reputation Ability to effectively administer such trusts Tracks pending items and follows up with other Onboarding staff to ensure trusts, reviews and documents are handled within the appropriate workflow timelines Acts as a key client contact throughout the onboarding process to ensure seamless transition, as well as a point of escalation for exceptions to the process Ensures that the onboarding process is running efficiently; makes regular recommendations to ensure the process is optimized Manages related projects and coordination of internal functions to onboard new clients including business development, operations, compliance, and technology Participates in company meetings and provides updates to management and Premier Trust teams Maintains Salesforce business development data and production of the new business, management, and similar reports Recommends improvements to workflow and processes on an ongoing basis Manages staff as appropriate or as designated by Head of Client Relationships Develops and trains staff in accordance with Premier Trust and Osaic guidelines Sets an example by reflecting corporate values and encouraging that from others Assists with ad hoc projects and other duties as required.

Coordinates and conducts communication with prospects and business partners. Maintains strict confidentiality of all records and data received and produced. Provides and welcomes feedback; contributes to building a positive team spirit.

Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals. Follows policies and procedures; completes administrative tasks correctly and on time; supports the company goals and values. Ability to work independently and in a team environment.

Possesses a detail-oriented personality. Displays superb communication skills and is able to summarize complex situations in a clear and concise way, presenting those ideas to small groups. Maintains a high level of organization while managing various projects that are all in differing stages of completion.

Education Requirements: High School or equivalent general education degree (GED) required. Educational experience, through in-house training sessions, formal school or financial industry related curriculum. Basic Requirements: 2 - 3 + years of related experience and/or training or the equivalent combination of education and experience.

Work-related experience in the financial services industry preferred. Advanced skills in personal computer operation; word processing, spreadsheet (e.g., Microsoft Word, Excel etc.) programs. Typing skills to meet production needs of the position

Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Advanced knowledge of general office practices. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Advanced math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent. Advanced oral, written and interpersonal communication skills with the ability to carry out instructions, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees. Advanced organizational and time management skills.

Ability to work without general supervision while performing duties. Ability to write effective forms of communication. Equal Opportunity Employer Osaic is an equal opportunity employer.

We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions. Apply.


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About Osaic

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

2016