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Client Navigator Jobs in Texas (NOW HIRING)

Goodwill of Houston

Career Navigator - Galveston

Galveston, TX · On-site

$18.50 - $24.50/hr

Career Navigator Department: Workforce Development (WFD) Reports to: Program Coordinator FLSA ... Verify client data entries by reviewing, correcting, or reentering data. Ensure staff is informed ...

Houston Methodist

At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families ...

Houston Methodist

At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families ...

Minnstate

Digital Navigator - State Prog Admin

Austin, TX · On-site

$24.40 - $35.30/hr

Create individualized learning plans that reflect client-led goals and priorities while maintaining confidentiality. * Assist clients in accessing low-cost internet, devices, and device repair ...

Diana Health

Care Navigator (Full-Time)

Beaumont, TX · On-site

$20 - $25.75/hr

The Care Navigator is a unique role, and one of the many ways we seek to improve upon the ... on client needs and preferences * Help to identify and implement changes as necessary ...

Diana Health

Care Navigator (Full-Time)

Beaumont, TX · On-site

$20 - $25.75/hr

The Care Navigator is a unique role, and one of the many ways we seek to improve upon the ... on client needs and preferences * Help to identify and implement changes as necessary ...

Keystone Advisors

Senior Benefit Navigator

Houston, TX · On-site

$25/hr

Position Summary The Senior Benefit Navigator is a highly experienced client advocate responsible for resolving complex benefit and coverage issues, delivering proactive retention outreach, and ...

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Client Navigator information

See Texas salary details

$12

$21

$31

How much do client navigator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client navigator in Texas is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

How does a client navigator typically collaborate with other departments to support clients effectively?

Client Navigators often serve as a bridge between clients and various internal teams, such as case managers, healthcare providers, and administrative staff. They coordinate communication, help clarify client needs, and ensure that resources and services are delivered efficiently. Regular meetings and case conferences with other departments are common, enabling Client Navigators to advocate for their clients and facilitate holistic support. This collaborative environment helps ensure that clients receive comprehensive assistance tailored to their unique situations.

What are the key skills and qualifications needed to thrive as a client navigator, and why are they important?

To thrive as a Client Navigator, you need a deep understanding of social services, case management, and resource coordination, often supported by a degree in social work, human services, or a related field. Familiarity with client management databases and referral tracking systems is typically required. Exceptional interpersonal skills, active listening, and cultural competence help build trust and effectively advocate for clients. These competencies are critical for connecting clients with appropriate services and ensuring positive outcomes in complex support environments.

What is the difference between Client Navigator vs Case Manager?

AspectClient NavigatorCase Manager
CredentialsRelevant certifications or training in client advocacyOften requires social work or healthcare-related certifications
Work EnvironmentCommunity organizations, healthcare settings, non-profitsHealthcare facilities, social service agencies, community programs
Employer & IndustryNon-profits, healthcare providers, government agenciesHospitals, clinics, social service agencies
Primary FocusGuiding clients through services, providing resources, advocacyAssessing client needs, coordinating services, case planning

While both roles involve supporting clients, a Client Navigator primarily focuses on guiding clients through available services and advocating on their behalf. A Case Manager, on the other hand, typically assesses client needs, develops case plans, and coordinates comprehensive services. Both roles are essential in healthcare and social services, but they differ in scope and daily responsibilities.

What is a client navigator?

A client navigator is a professional who helps clients access services, resources, and support within healthcare, social services, or community programs. They assess client needs, provide guidance, and coordinate services to ensure clients receive appropriate assistance, often requiring strong communication and organizational skills.

What qualifications do you need to be a client navigator?

To become a client navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in social work, healthcare, or related fields. Strong communication, interpersonal skills, and knowledge of community resources are essential, and experience in customer service or case management can be beneficial. Certifications such as CPR or specific training in case management may also be required depending on the employer.
Client Navigator jobs near you
Infographic showing various Client Navigator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $44,407 per year, or $21.3 per hour.

Nurse Navigator | Cancer Center

Houston, TX • On-site

Houston Methodist Hospital
See more jobs at Houston Methodist Hospitalexternal

Full-time

Posted 17 days ago

Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

Job description

At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing initiatives such as Pathway to Excellence/Magnet, assessing service line needs related to practice and improvement opportunities, coordinating program education and serving as a clinical resource for both program and hospital staff.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
  • Bachelor’s degree or higher from an accredited school of Nursing
  • Master’s degree preferred

EXPERIENCE
  • Three years clinical nursing experience
  • Leadership or Coordinator experience preferred

LICENSES AND CERTIFICATIONS
Required
  • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
  • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
  • Magnet ANCC-recognized certification (HM) or Oncology Nursing Society recognized certification
Preferred
  • Magnet - ANCC Case Management Recognized Certification or
  • ACM - Accredited Case Manager (NBCM,ACMA)

KNOWLEDGE AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Demonstrates highly developed assessment, clinical, documentation, and analytical skills
  • Strong psychosocial assessment and clinical skills
  • Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs.
  • Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice
  • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments
  • Able to work independently; possesses organization/time management and prioritization skills

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate.
  • Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate.
  • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS
  • Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines.
  • Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions.
  • Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care.
  • Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow-up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments.
  • Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported.

FINANCE ESSENTIAL FUNCTIONS
  • Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate.
  • Makes referrals to financial navigators/business office financial counselors to assist patients needing financial support.
  • Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families and/or community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line.
  • Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings and/or presents findings at a national meeting. Attends/participates in continuing education activities to ensure current knowledge in the practicing specialty.
  • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: Yes
    • Business professional: Yes
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* Yes

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area Yes
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • Bachelor’s degree or higher from an accredited school of Nursing
  • Master’s degree preferred

EXPERIENCE
  • Three years clinical nursing experience
  • Leadership or Coordinator experience preferred

LICENSES AND CERTIFICATIONS
Required
  • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
  • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
  • Magnet ANCC-recognized certification (HM) or Oncology Nursing Society recognized certification
Preferred
  • Magnet - ANCC Case Management Recognized Certification or
  • ACM - Accredited Case Manager (NBCM,ACMA)

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

Houston Methodist is an Equal Opportunity Employer.

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