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Client Management Jobs in Kentucky (NOW HIRING)

SRI Healthcare

Client Relations Manager

Louisville, KY · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... We are currently looking for a Client Relations Manager (CRM) , for the St. Louis area. We are ...

Orion Talent

Construction Project Manager

Lexington, KY · On-site

Oversee project closeout and client turnover. Required Qualifications * Healthcare construction experience is required. * Proven construction project management experience is required. * 8+ years of ...

Fooji, Inc.

Client Partner

Lexington, KY · On-site

Manage key accounts and identify new potential clients * Develop a mastery of knowledge of assigned brands and agencies * Act as the point of contact for clients, and organize regular client meetings ...

Fooji

Client Partner

Lexington, KY · On-site

Manage key accounts and identify new potential clients * Develop a mastery of knowledge of assigned brands and agencies * Act as the point of contact for clients, and organize regular client meetings ...

U.S. Lawns

General Manager

Bowling Green, KY · On-site

Understand cash flow Client Management * Establishes and maintains a Client Contact Log * Maintains Client Survey Program * Primary client contact person * Establishes Maintenance and Enhancement ...

Isaiah House

Client Support

Louisville, KY · On-site

The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.

Isaiah House Inc

Client Support

Louisville, KY

The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.

Isaiah House

Client Support

Louisville, KY · On-site

The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.

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Showing results 21-40

All JobsClient Management JobsClient Management Jobs in Kentucky

Client Management information

See Kentucky salary details

$51.7K

$60.8K

$68.2K

How much do client management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client management in Kentucky is $60,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $65,100.00 per year, depending on experience, location, and employer.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What are the key skills and qualifications needed to thrive in client management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Client Management jobs in Kentucky?

For Client Management jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Client Management jobs in Kentucky look for?

The top searched job categories for Client Management jobs in Kentucky are:

What cities in Kentucky are hiring for Client Management jobs?

Cities in Kentucky with the most Client Management job openings:

Client Management jobs near you
Infographic showing various Client Management job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, 7% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $60,796 per year, or $29.2 per hour.

Client Relations Manager

NOVO Health Services

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Get to know us: NOVO Health Services, with headquarters in Atlanta, GA, offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by departments to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
NOVO Health Services is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.
We are currently looking for a Client Relations Manager (CRM), for the St. Louis area. We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from you!
The successful candidate:
The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty and protect company assets.
Essential Functions:
Management of Company Assets:
  • The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and notify customer and plant if there are overages or discrepancies and adjust orders accordingly

  • The CRM will drive and support to retrieve at least 1,500 pounds of linen per quarter from outside sources such as Nursing Homes, Clinics and Competitors

  • The CRM will conduct customer site visits, linen room inventory, scrub inventory, rejects, unit rounding, customer surveys and audits as outlined and part of assigned role responsibility

Responsibilities:
  • The CRM is responsible for maintaining and holding all business in assigned accounts.

  • Ensure that CRM activity is conducted as scheduled daily, weekly, monthly and quarterly, such as linen room and scrub inventory, rejects, audits/studies

  • Participation in client meetings - monthly and quarterly business reviews, linen committee meetings and any other facility specific events

  • Ensure that all data and information is entered into ABS, Linen Master, Sales Force, One Drive and other specific spreadsheets on a timely basis - weekly/monthly

  • Conduct client education - unit rounding/in servicing, Linen Awareness Events, end user education for cost and utilization savings opportunities

  • Ability to analyze reports, create spreadsheets and PowerPoint presentations and conduct meetings to review and present information and data

  • The CRM responds appropriately and timely to client issues, needs and requests and drives the follow up and resolution process

  • CRMs will check their cell phone voicemail and respond back within 4 hours and email several times per day and respond back to clients and internal communications by the end of the day and within 24 hours. Job Description

  • Work collaboratively with Plant Management to ensure effective communication for internal items and resolution of customers issues and concerns

  • Ability and willingness to perform other duties assigned by Management

  • Typical workdays are Monday - Friday but CRM is still responsible to promptly respond to after hour and/or weekend communications as needed

Growth:
  • The CRM has the opportunity to sell additional items to existing customers and opportunity to pass along sales leads to the Sales Team. The CRM will engage the Director of Service and Business Manager on all add on sales.

  • The CRM will assist in new business installation as requested

  • The Director of Service, Business Manager and Senior VP will be notified immediately of any major issues, business at risk or competitive visits within the assigned accounts

Requirements:
  • Must be able to perform essential job functions with or without accommodations

  • Industry experience or prior customer service

  • Ability to work independently and manage time accordingly

  • Proficient skills in Microsoft office - Excel, Word, PowerPoint

  • Excellent communication skills

  • Detail oriented

  • Analytical mindset

  • Positive, outgoing attitude and customer centric approach

  • Ability to travel freely within assigned territory

  • Ability to lift 20-30 pounds, bend, and squat

  • Proper protocol and PPE requirements will be adhered to while at the client facility and within Novo plants/depots

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

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