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Client Management Jobs in Kentucky (NOW HIRING)

Burn Boot Camp

Client Experience Manager

Union, KY · On-site

$16/hr

Burn Boot Camp Client Experience Manager (CEM) Hours: Monday-Friday, 5:00 AM-12:00 PM (approx ... Staff Management * Manages staff scheduling through When I Work (WIW). * Reviews and corrects ...

Burn Boot Camp

Client Experience Manager

KY · On-site

$16/hr

Burn Boot Camp Client Experience Manager (CEM) Hours: Monday-Friday, 5:00 AM-12:00 PM (approx ... Staff Management * Manages staff scheduling through When I Work (WIW). * Reviews and corrects ...

Stord

Manager, Client Support

Hebron, KY

... client portfolio. This leader will drive operational rigor within Support, owning response time ... Analyze large datasets across Salesforce (or CRM), WMS, OMS, and reporting tools to identify trends ...

Stord

Manager, Client Support

Hebron, KY · On-site

... client portfolio. This leader will drive operational rigor within Support, owning response time ... Analyze large datasets across Salesforce (or CRM), WMS, OMS, and reporting tools to identify trends ...

Stord, Inc.

Manager, Client Support

Hebron, KY · On-site

... client portfolio. This leader will drive operational rigor within Support, owning response time ... Analyze large datasets across Salesforce (or CRM), WMS, OMS, and reporting tools to identify trends ...

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All JobsClient Management JobsClient Management Jobs in Kentucky

Client Management information

See Kentucky salary details

$51.7K

$60.8K

$68.2K

How much do client management jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client management in Kentucky is $60,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $65,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Client Management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What jobs in the US pay 300,000 a year?

In client management, senior roles such as Client Director, Vice President of Client Services, or Client Management Executive can reach or exceed $300,000 annually, especially in large firms or financial services. These positions typically require extensive experience, strong leadership skills, and often involve managing key accounts or strategic client relationships.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What is a client management role?

A client management role involves maintaining and strengthening relationships with clients to ensure their needs are met and to promote customer satisfaction. It often requires skills in communication, problem-solving, and the use of customer relationship management (CRM) tools. Professionals in this role may handle client inquiries, coordinate services, and work to retain clients over time.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.

What is the job of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction with services or products. They often coordinate communication between clients and internal teams, manage account details, and work to retain business. Strong communication, problem-solving skills, and familiarity with customer management tools are essential for this role.

What skills boost RM salary?

For client management roles, skills that typically boost salary include strong communication, negotiation, and relationship-building abilities, along with proficiency in CRM software and data analysis. Certifications such as Certified Client Management Professional (CCMP) or related industry credentials can also enhance earning potential.
What are popular job titles related to Client Management jobs in Kentucky? For Client Management jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Client Management jobs in Kentucky look for? The top searched job categories for Client Management jobs in Kentucky are:
What cities in Kentucky are hiring for Client Management jobs? Cities in Kentucky with the most Client Management job openings:
Client Management jobs near you
Infographic showing various Client Management job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $60,796 per year, or $29.2 per hour.
Director, Business Development & Client Management - Level Dependent On Experience

Director, Business Development & Client Management - Level Dependent On Experience

CTI

Covington, KY

Full-time

Re-posted 22 days ago

Job description

This position is responsible for selling CTI clinical trial and regulatory and scientific affairs consulting services, including Phase I-III clinical trials and regulatory consulting services spanning pre-IND to NDA support offerings. As part of this role you will be responsible for identifying, contacting and cultivating new clients and serving as client manager for existing clients. In addition to the duties and responsibilities outlined in the job posting, a successful candidate will be able to demonstrate a record of progressive achievement in current and previous roles within the company, be a strategic thinker, possess resourceful networking skills, and have an unrelenting desire to deliver solutions that meet our clients’ challenges.

What You'll Do

  • Secure and maintain relationships with qualified targets and decision makers within biotech and pharma, uncovering potential sales opportunities and developing effective sales strategies
  • Work with targeted business development accounts to secure future business - explain, offerings and align CTI offerings to meet customer’s needs
  • Work in collaboration with CTI’s proposal team to deliver budgets and proposals, including providing key direction on proposal text and budget scope.
  • Develop and maintain excellent working relationships with key members of CTI’s clinical operational management and proposal/contracting teams
  • Develop and implement specific disease strategies to drive awareness, lead generation and opportunity identification
  • Attend therapeutically focused conferences as a representative of CTI and meet with prospective clients also in attendance
  • Lead and participate in bid defense meetings, including leading the preparations, strategies, and follow-up efforts
  • Lead and participate in capabilities discussions, including leading the presentation, strategies, and follow-up efforts
  • Communicate with existing accounts and internal CTI representatives to ensure needs of accounts are being met
  • Present sales opportunities to management and work with internal departments/team members to close complex sales
  • Continuously monitor and update status of leads to ensure pipeline is maintained
  • Communicate all account activity to sales leaders/CTI executives and maintain updates in CTI’s CRM system
  • Manage sales departmental metrics

What You Bring

  • Bachelor’s degree in business administration, marketing or physical/life science
  • Sales experience (including account profiling, relationship development, needs assessment and account closing)
  • 5+ years in pharmaceutical, clinical or related experience


Why CTI?

  • We support career progression – 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
  • We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
  • We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
  • Our culture is unparalleled – Click here to learn more about “The CTI Way”
  • We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities (Click here to learn more about our “CTI Cares” program)

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.
Please Note

  • We will never communicate with you via Microsoft Teams or text message
  • We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled

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