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Client Intake Manager Jobs in Washington (NOW HIRING)

Home Centris

Client Relationship Specialist

Lanham, MD · On-site

$22/hr

The CRM also acts as the client's primary point of contact at the agency and understands how to ... Client Intake and Assessment: Conduct initial assessments with clients and their families to ...

Simms Showers LLP

Senior Criminal Paralegal

Leesburg, VA · On-site

$60 - $80/hr

This position is responsible for managing complex criminal and traffic matters from client intake through case resolution while overseeing the daily workflow and development of a team of paralegals ...

Simms Showers LLP

Senior Criminal Paralegal

Leesburg, VA · On-site

$70K - $85K/yr

This position is responsible for managing complex criminal and traffic matters from client intake through case resolution while overseeing the daily workflow and development of a team of paralegals ...

Simms Showers LLP

Senior Criminal Paralegal

Leesburg, VA · On-site

$70K - $85K/yr

This position is responsible for managing complex criminal and traffic matters from client intake through case resolution while overseeing the daily workflow and development of a team of paralegals ...

Simms Showers LLP

Senior Criminal Paralegal

Leesburg, VA · On-site

$70K - $85K/yr

This position is responsible for managing complex criminal and traffic matters from client intake through case resolution while overseeing the daily workflow and development of a team of paralegals ...

AARP

Intake Specialist

Washington, DC · On-site

$29.81/hr

Performs intake for potential clients and supports attorneys with client communications and ... Retrieves and files legal documents with the courts in person or using the Case Management ...

AARP

Intake Specialist

Washington, DC · On-site

$20 - $27/hr

Performs intake for potential clients and supports attorneys with client communications and ... Retrieves and files legal documents with the courts in person or using the Case Management ...

Jill's House Inc

Director of Respite Care

Vienna, VA · On-site

... management, and ongoing feedback. * Establish clear expectations and help team members achieve ... Oversee Client Intake and Care Coordination * Provide oversight of the assessment and eligibility ...

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All JobsClient Intake JobsClient Intake Manager JobsClient Intake Manager Jobs in Washington

Client Intake Manager information

What does a client intake manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client intake manager?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

How does a client intake manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the most commonly searched types of Client Intake jobs in Washington?

The most popular types of Client Intake jobs in Washington are:

What cities in Washington are hiring for Client Intake Manager jobs?

Cities in Washington with the most Client Intake Manager job openings:

Client Intake Manager jobs near you

Client Relationship Specialist

Lanham, MD • On-site

Home Centris
See more jobs at Home Centrisexternal

$22/hr

Other

Medical, Dental, Retirement, PTO

Posted 4 days ago

Job description

Client Relationship Specialist
Pay up to $22.00 per hour
Job description:
About Us:
HomeCentris is a leading provider of personal home care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families.
Benefits:

  • Competitive salary
  • Health insurance benefits
  • Paid time off
  • Retirement savings plan
  • Professional development opportunities
Position Overview:
We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client's primary point of contact at the agency and understands how to navigate the agency's resources to meet the client's needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients.
Responsibilities:
  • Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services.
  • Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns.
  • Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services.
  • Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly.
  • Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues.
  • Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed.
  • Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals.
  • Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements.
Qualifications:
  • Two years of scheduling experience
  • Previous experience in client relations, customer service, or healthcare administration (Preferred).
  • Knowledge of home health care services and industry regulations preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Job Type: Full-time
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
Shift:
  • Day shift:

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