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Client Intake Manager Jobs in Washington (NOW HIRING)

Dentons

NBI Manager

Washington, DC · Remote

$120K - $150K/yr

Reviews client, matter, and billing information on all New Business Intake forms for completeness ... Manages the assigned team, including assigning work, monitoring quality and timeliness, resolving ...

Lisinski Law Firm

Vice President of Intake

Washington, DC · On-site

$200 - $250/hr

Vice President of Intake Lisinski Law Firm Washington, District of Columbia, United States About ... client interaction requires genuine empathy and trust‑building. * Experience managing or ...

Gaudenzia

Intake Clinician S.U.D.

Washington, DC · On-site

The Intake Clinician plays a crucial role in managing the program's referral and admissions process ... Oversee and ensure client intake to care/transition, ensuring completion of documentation within ...

Gaudenzia

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

Manage all phases of pre-ad mission /intake services for assigned program(s) * Maintain efficient ... Oversee and ensure client intake to care/transition, ensuring completion of documentation within ...

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Client Intake Manager information

What does a client intake manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client intake manager?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

How does a client intake manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the most commonly searched types of Client Intake jobs in Washington?

The most popular types of Client Intake jobs in Washington are:

What cities in Washington are hiring for Client Intake Manager jobs?

Cities in Washington with the most Client Intake Manager job openings:

Client Intake Manager jobs near you

Admissions/Intake Manager

Washington, DC • On-site

PRESTIGE HEALTHCARE RESOURCES INC
1 - 10 employees
Learn more about PRESTIGE HEALTHCARE RESOURCES INCexternal

$45K/yr

Full-time

Re-posted 28 days ago

Job description

TITLE: 

Admissions/ 

Intake Manager (LGSW/LPC/LICSW) 

OVERVIEW: 

Providing compassion and care isn’t just our profession at PHRI, it’s our passion…and culture. We care for the clients that we serve. We listen to them and provide the support that they need to enable them to live comfortable and fulfilling lives. Our drive is to restore hope and healing to the community. We are looking for mission driven professionals who want to join a transformational company with a big heart and make a difference in the community. 

Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. Its focus is advocating and implementing integrated care model approach to underserved population undergoing behavioral health related issues. 

REPORTS TO: 

CLASSIFICATION: 

DATE APPROVED: 

July 2025 

LOCATION: 

Washington D.C. 

FTE 

1.0 

ENVIRONMENT/PHYSICAL DEMANDS 

Standard Office / Sit, stand, walk, lift 15 lbs 

POSITION SUMMARY 

The Admissions/Intake Manager oversees the coordination, supervision, and quality assurance of the admissions and intake process for clients entering PHRI's behavioral health and substance use treatment programs. This licensed professional plays a critical role in supporting timely access to care, ensuring compliance with admission protocols, and enhancing client engagement through a trauma-informed, person-centered lens. The Manager supervises intake staff, coordinates interdisciplinary onboarding efforts, and develops workflows that align with clinical goals and agency values.  

DUTIES AND RESPONSIBILITIES 

  • Respond promptly and courteously to phone, email, and in-person inquiries from prospective clients, family members, and referral sources.
  • Explain program offerings, intake requirements, and treatment process clearly and compassionately.
  • Schedule intake assessments with clinical staff and coordinate logistics with admissions and operations teams.
  • Collect and input client data, documentation, consents, and insurance information into the electronic medical records (EMR) system.
  • Verify benefits and eligibility for services through insurance portals or coordination with billing staff.
  • Track incoming referrals and maintain updated status reports to support timely admissions.
  • Identify and escalate urgent or high-risk situations to clinical supervisors as needed.
  • Maintain confidentiality of all