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Client Intake Coordinator Jobs in Georgia (NOW HIRING)

Propel Autism

Operations Manager

Marietta, GA · On-site

Family Experience & Client Intake: * Welcome prospective families by coordinating clinic tours and introducing Propel Autism services. * Coordinate client intake activities to ensure a seamless ...

Equivity, Inc.

Legal Executive Assistant

Atlanta, GA · On-site +1

$23/hr

Client Intake & Coordination: Support intake workflows by scheduling consultations, sending engagement agreements, and helping ensure required information and documents are collected * Calendar ...

ProCo

Senior Client Support Agent

Marietta, GA · On-site

$17.50 - $24/hr

Senior Client Support Agent Call Center - Medical/Legal | Marietta, GA Position Overview The Senior ... supports intake and scheduling workflows, resolves escalated issues, and coordinates across ...

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All JobsClient Intake JobsClient Intake Coordinator JobsClient Intake Coordinator Jobs in Georgia

Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities in Georgia are hiring for Client Intake Coordinator jobs? Cities in Georgia with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution.

Intake Referral Specialist

INNOVATIVE SENIOR SOLUTIONS

Americus, GA • On-site

$16.25 - $21.75/hr

Full-time

Re-posted 16 days ago

Job description

 

The Intake Referral Specialist (IRS) is responsible for ensuring that every referral is tracked and monitored until that referral has been successfully admitted to services.   This position requires prompt follow up on all client referrals for services within 24 hours of initial referral for all In-home, Adult Day Health Center (ADH), Personal Care Home (PCH), and Transportation services.

The IRS is responsible for effectively communicating with the prospective clients, family members, case managers, social workers, administrative staff, and upper level management through the referral process. 

Job Duties and Responsibilities

  • Responsiblefor receiving and processing all referrals for In-home, Adult Day Health Center (ADH), Personal Care Home (PCH), and Transportation services. 

  • Coordinating admissions with the Clinical Department and the Admissions Nurse.

  • Sending the referral to the appropriate program based on client type: Medicaid, Private Pay, Long-term Care Insurance, or Veteran’s Aid and Attendance.  Addressing cost share and electronic payment requirements.

  • Increasing overall client census of the ADH, PCH, In-home and Transportation services and achieve specified census targets.

  • Identifying all primary and secondary referral sources in the local marketing area and keep this list updated on a continuous basis.

  • Preparing and maintaining referral log and tracking referrals daily. 

  • Developing, recommending, and implementing intake referral policies and procedures

  • Establishing and maintain department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

  • Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s degree in Business or related field preferred

  • Previous Intake Referral, Case Management or Office Management experience required

Employment Type: FULL_TIME

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