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Client Implementation Jobs in Pittsburgh, PA (NOW HIRING)

Bakertilly

Senior Specialist, Payroll

Pittsburgh, PA

$28.75 - $39/hr

Manage new client implementation projects, ensuring timely completion and client satisfaction * Train clients on payroll processes as necessary Individual and Team Development * Be a resource to new ...

Bakertilly

Specialist, Payroll - Vantagen

Pittsburgh, PA · On-site

$22.75 - $31/hr

Manage new client implementation projects, ensuring timely completion and client satisfaction * Train clients on payroll processes as necessary Individual and Team Development * Be a resource to new ...

FSI Services

Project Manager

Cranberry Township, PA · Remote

The Project Manager is responsible for leading client implementation projects from initiation through delivery. This role ensures that all aspects of the project are executed on time, within scope ...

Bakertilly

Specialist, Payroll - Vantagen

Pittsburgh, PA · On-site

$22.75 - $31/hr

Manage new client implementation projects, ensuring timely completion and client satisfaction * Train clients on payroll processes as necessary Individual and Team Development * Be a resource to new ...

BNY

Vice President, Client Processing

Pittsburgh, PA · On-site

Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience. * Engage with clients to resolve complex transaction-related ...

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All JobsClient Implementation JobsClient Implementation Jobs in Pittsburgh, PA

Client Implementation information

See Pittsburgh, PA salary details

$37.9K

$100.5K

$163.1K

How much do client implementation jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client implementation in Pittsburgh, PA is $100,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $117,500.00 per year, depending on experience, location, and employer.

What is a client implementation?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What are the typical daily responsibilities in a client implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What are the key skills and qualifications needed to thrive in the client implementation position?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What does a client implementation analyst do?

A client implementation analyst is responsible for onboarding new clients by configuring systems, coordinating with internal teams, and ensuring smooth deployment of products or services. They analyze client requirements, develop implementation plans, and provide support to ensure successful integration, often using project management tools and technical knowledge. This role requires strong communication skills and attention to detail to meet client needs effectively.

What does a client implementation do?

A client implementation professional manages the process of deploying and integrating products or services for clients. They coordinate with technical teams, customize solutions to meet client needs, and ensure successful onboarding and adoption, often using project management tools and technical knowledge. Their goal is to facilitate a smooth transition and maintain ongoing client satisfaction.

What are the most commonly searched types of Client Implementation jobs in Pittsburgh, PA?

The most popular types of Client Implementation jobs in Pittsburgh, PA are:

What are popular job titles related to Client Implementation jobs in Pittsburgh, PA?

For Client Implementation jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Client Implementation jobs in Pittsburgh, PA look for?

The top searched job categories for Client Implementation jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Client Implementation jobs?

Cities near Pittsburgh, PA with the most Client Implementation job openings:

Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $100,497 per year, or $48.3 per hour.

Director, Client Management (Director, Client Relationship) - REMOTE

Optima Healthcare Solutions, LLC

Pittsburgh, PA • Remote

$135K/yr

Full-time

Medical, PTO

Re-posted 8 days ago

Job description

About Net Health

Belong. Thrive. Make a Difference.

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.

A high-growthand profitable company, we help caregivers harness data for human health.Wealsohonor and respect the needs of our Net Health family and staff,which is why weoffer awork-from-anywhere environment and unlimited PTO.Ourwelcomingand collaborativeculturepaired with progressive benefits makesNet Healththe ultimate career home!

As a leading-edgeSaaScompany in healthcare, we deliver solutions that help patients get better, faster, and livemore fulfilling lives. Our software and predictive analytics coverthecontinuum of care, fromhospital-to-home, across various medical specialties. Come join us andstart the next chapter of your exciting careerwhile helping otherstolive better lives.

World-Class Benefits That Reflect Our World-ClassCulture.

Click Here to Learn More!:

#WorkFromAnywhere#UnlimitedPTO#ComprehensiveBenefitsPackage#EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness#DiversityAndInclusion#AVoice#NewHireSupport#CareerDevelopment #EducationalAssistance #EmployeeReferralBonus#ProgressiveParentalLeave

JOB OVERVIEW

Lead a team who serve as the primary post-sale contact with clients to drive client retention and satisfaction with the organization’s products and/or services. Collaborate closely with sales, operations, and product teams to address client needs and support strategic business growth. Guide the client relationship team to deliver exceptional service, deepen client engagement, and identify opportunities to expand relationships. Analyze client data and competitor activity to ensure continued value and client satisfaction.

RESPONSIBILITIES AND DUTIES

  • Manage daily operations and performance of the client relationship team to ensure timely and effective client support
  • Implement and maintain consistent tools, processes, and documentation to enhance the client experience using best practices such as customer playbooks, value propositions, and account plans
  • Partner with internal teams to support issue resolution and promote a customer-first culture
  • Track, analyze, and report on client service metrics and team performance
  • Cultivate strong relationships with assigned customers to drive engagement, satisfaction, and retention
  • Gain knowledge of company offerings and the specific HIT needs and workflows of assigned clients
  • Lead regular status and planning meetings with key accounts to ensure progress toward objectives
  • Understand and document client pain points and collaborate internally to identify and deliver solutions
  • Maintain a structured issue log for each account and coordinate resolution with internal resources
  • Serve as a primary escalation point during critical client issues or outages
  • Collaborate with solution specialists to align clients with the right mix of services and products
  • Provide clear and timely updates on high-value accounts to leadership

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience
  • 12+ years of professional experience and 4+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience).Healthcare experience is a plus
  • Minimum 3+ years of service organization in a client facing role – preferably Customer Success, Account Management,Servicing IT or Software Accounts
  • Ability to project-manage critical situations to successful solution
  • Ability to independently engage, present and communicate at the VP/C-level

REQUIRED SOFTWARE EXPERIENCE

  • Microsoft Office Suite
  • NetSuite
  • Salesforce or equivalent
  • Jira


Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.

Salary Range: $108,000.00 - $135,000.00 USD

A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.

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