Client Implementation Project Manager Jobs in Wausau, WI

Job Summary At Epiq, your work contributes to complex, global legal outcomes. You'll join a values‐driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‐wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Essential Job Responsibilities Lead project management for CLM engagements, from initial scoping and planning through execution and post‐implementation review. Oversee timelines, resource allocation, risk management, and deliverables to ensure project milestones are met. Serve as the primary client point of contact, managing communications, expectations, and relationship building to foster long‐term client partnerships. Serve as the CLM subject matter expert, advising clients on implementation strategy, configuration, testing, and user adoption. Support functional design workshops, facilitate user acceptance testing (UAT), and manage issue resolution. Collaborate with technical teams to ensure the implementation meets the defined requirements and aligns with best practices. Conduct comprehensive current‐state assessments of clients' contract management processes, identifying inefficiencies, compliance risks, and areas for improvement. Develop tailored future‐state process designs, mapping to industry best practices and aligning with the client's strategic objectives. Define a roadmap for successful implementation, including a clear transition strategy from the current to the desired future state. Lead the vendor selection process by defining requirements, facilitating demos, and evaluating vendors' fit against client‐specific needs. Develop and deliver selection scorecards, assist in decision analysis, and guide clients in selecting the CLM platform that best meets their functional and technical requirements. Contribute to the development of our CLM AI (GenAI) services roadmap, defining strategies for integrating AI to enhance contract automation, compliance, and risk management. Act as a thought leader within the CLM practice by identifying emerging trends, sharing insights on AI/GenAI in CLM, and contributing to white papers, webinars, and industry events. Collaborate with cross‐functional teams to refine AI‐powered offerings that align with the evolving needs of our clients. Support the growth of the CLM practice by contributing to methodology, tools, and frameworks, mentoring junior consultants, and staying updated on industry advancements in CLM, AI, and technology trends. Qualifications & Requirements Education & Experience – Bachelor's degree in Business, Law, or a related field; Master's degree preferred. 5+ years of experience in CLM consulting, legal operations, or a similar role, with a proven track record in CLM project leadership. Deep expertise in CLM platforms (e.g., Agiloft, Icertis, Conga, Malbek, ContractPodAi) and contract management processes. Project Management & Technical Skills – Strong project management skills with experience managing large‐scale, complex CLM projects from start to finish. Familiarity with AI/ML concepts and experience with GenAI capabilities within CLM platforms. Proficiency in project management software (e.g., MS Project, Smartsheet) and CLM solutions. Analytical & Strategic Thinking – Ability to assess and map current processes, identify gaps, and design scalable, future‐ready CLM solutions. Analytical mindset with a knack for translating strategic goals into tactical project plans. Communication & Leadership Skills – Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non‐technical audiences. Strong leadership and client relationship management skills, with the commitment to delivering exceptional value. Compensation The Compensation range for this role is 120,000.00 to 160,000.00 USD annually and may be eligible for an annual bonus. Employment Eligibility In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. EEO Statement It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected in applicable law. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr