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Client Implementation Project Manager Jobs in Puerto Rico

Alivia Health

PR · On-site

The Project Manager for the Business Excellence Department is responsible for conducting, planning, and implementing technical projects for Alivia Health's Specialty Pharmacy business . Works in ...

Alivia Health

PR · On-site

The Project Manager for the Business Excellence Department is responsible for conducting, planning, and implementing technical projects for Alivia Health's Specialty Pharmacy business . Works in ...

FITS LLC

Project Manager

Cayey, PR · On-site

Manage all aspects of project(s): planning, implementation, monitoring, completion, and ... Assess project issues and develop solutions to meet scientific, productivity, quality and client ...

JC Automation Corp

PR · On-site

Lead and manage manufacturing capital project consisting of both client and non-client ... Facilitate issue resolution, anticipate scope changes, and implement safely with quality, speed ...

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Pinnaql

Project Manager

Juana Diaz, PR

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

Validation & Engineering Group, Inc

PR · On-site

Project Manager Description: We are looking for a dedicated Project Manager with a strong ... Develop, implement, and oversee project plans to achieve project goals within budget and schedule.

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Puerto Rico? For Client Implementation Project Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Puerto Rico look for? The top searched job categories for Client Implementation Project Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Client Implementation Project Manager jobs? Cities in Puerto Rico with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Project Manager

Project Manager

Innovative Emergency Management

Guaynabo, PR • On-site

Full-time

Retirement, PTO

Posted 13 days ago

Job description

IEM is looking for a Full Time - Project Manager to join our team. The role is responsible for managing the execution of complex projects, ensuring alignment with program goals, regulatory compliance, and timely delivery. This includes coordinating cross-functional teams and external stakeholders, overseeing budgets and documentation, and ensuring adherence to federal requirements such as HUD CDBG-DR, NEPA, and Davis-Bacon. The position also supports risk management, audit readiness, and fosters a collaborative work environment focused on accountability, technical excellence, and service to the community.
Primary Location:
  • Live within a commutable distance to Guaynabo, PR.
  • Work in an Office Environment with a team.

Travel Requirements:
  • This position may require travel to complete work assignments or attend meetings.
  • Daily travel and other expenses are reimbursable in accordance with Federal Travel Regulations or DoD Regulations.

Essential Functions:
  • Manage day-to-day project operations, ensuring alignment with program goals, timelines, and compliance requirements.
  • Coordinate efforts across internal teams (compliance, engineering, environmental, finance, construction oversight) and external stakeholders, including subrecipients, beneficiaries, and regulatory agencies.
  • Monitor project budgets, schedules, and deliverables; prepare regular reports on progress, risks, and performance metrics.
  • Ensure compliance with applicable federal regulations, including HUD CDBG-DR, NEPA, Section 3, Davis-Bacon, procurement rules, and other cross-cutting requirements.
  • Oversee the development, review, and approval of key project documentation such as implementation plans, permitting packages, procurement records, and draw requests.
  • Lead coordination meetings, track action items, and maintain thorough documentation to support transparency and audit readiness.
  • Support subrecipient and beneficiary performance monitoring to ensure technical and regulatory standards are met.
  • Assist in identifying risks and implementing mitigation strategies and corrective actions as needed.
  • Review and recommend approvals for payment certifications and construction change orders.
  • Participate in audits and reviews to ensure project accountability and compliance.
  • Foster a collaborative, high-performance work environment focused on accountability, technical excellence, and community impact.
  • Effectively manage multiple projects and teams under pressure while maintaining attention to detail and regulatory adherence.

Minimum Qualifications:
  • Experience: Five (5) years of project management experience
  • Degree: Bachelor's degree in engineering, architecture, project management, or related field.
  • Bilingual: Fluent verbal and written communication skills in English and Spanish.
  • Experience coordinating with public sector entities, including municipalities and government agencies.
  • Proficient in Microsoft Office Suite, Smartsheet, and project management tools.
  • Willingness to work overtime as needed based on project demands.

Preferred Qualifications:
  • PMP certification or PE license.
  • Familiarity with HUD CDBG-DR program requirements and federal grant management regulations.
  • Knowledge of energy systems projects, including electrical distribution, generation (e.g., CHP, PV), and battery storage.

Additional Information:
  • Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.

Benefits and more:
  • 10 paid Holidays
  • Vacation Pay
  • Sick Pay
  • 401 (K) plan with matching
  • Company paid STD and LTD

Equal Employment Opportunity: All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.
Reasonable Accommodation: IEM is committed to providing reasonable workplace accommodation for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.

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