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Client Implementation Analyst Jobs (NOW HIRING)

Delivery of client Product & channel implementation projects from inception through to agreed ... Analyst Expectations * To perform prescribed activities in a timely manner and to a high standard ...

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Implementation Analyst

Irving, TX · On-site

$75K - $85K/yr

Implementation Analyst CWCapital ("CW") is a premier and unique, full- service commercial real ... Lead client meetings and participate as requested to explain topics. * Gather business requirements ...

Implementation Manager-Customer Success Team * Customer Success • San Mateo Responsibilities ... Comfortable interacting with all levels of management and roles within the client organization

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Client Implementation Analyst information

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$32.5K

$97.3K

$170K

How much do client implementation analyst jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client implementation analyst in the United States is $97,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Analyst, and why are they important?

To excel as a Client Implementation Analyst, you need strong analytical abilities, project management skills, and a bachelor's degree in business, IT, or a related field. Familiarity with CRM systems, data integration tools, and proficiency in platforms like Salesforce or project management software is often required. Exceptional communication, problem-solving, and attention to detail help build successful client relationships and ensure smooth onboarding. These skills are critical for translating client needs into actionable solutions and delivering seamless implementation experiences.

What are some common challenges faced by Client Implementation Analysts during new client onboarding projects?

Client Implementation Analysts often encounter challenges such as managing tight timelines, coordinating with multiple stakeholders, and adapting to varying client requirements. Balancing client expectations while ensuring compliance with internal processes can be demanding, especially when technical integrations or data migrations are involved. Effective communication and strong project management skills are key to navigating these challenges and ensuring a smooth onboarding experience for both the client and internal teams.

What is a Client Implementation Analyst?

A Client Implementation Analyst is a professional responsible for onboarding new clients to a company's products or services. They coordinate between clients and internal teams to ensure smooth setup, configuration, and integration of systems according to client requirements. This role often involves project management, problem-solving, and technical support to address any issues that arise during the implementation process. Strong communication and organizational skills are essential, as the analyst ensures a seamless transition for clients and helps them maximize the value from the company's solutions.

What is the difference between Client Implementation Analyst vs Client Support Specialist?

AspectClient Implementation AnalystClient Support Specialist
Primary FocusImplementing new client solutions, onboarding, and project managementProviding ongoing support, troubleshooting, and resolving client issues
Required SkillsProject management, technical knowledge, communicationCustomer service, problem-solving, technical troubleshooting
Work EnvironmentProject-based, collaborative with sales and technical teamsHelp desk, support center, direct client interaction
Common CertificationsNone specific, often familiarity with industry tools

The Client Implementation Analyst primarily focuses on onboarding new clients and ensuring successful deployment of solutions, while the Client Support Specialist handles ongoing client issues and support. Both roles require strong communication skills, technical understanding, and customer service experience, but differ in their core responsibilities and work environment.

More about Client Implementation Analyst jobs
What cities are hiring for Client Implementation Analyst jobs? Cities with the most Client Implementation Analyst job openings:
What states have the most Client Implementation Analyst jobs? States with the most job openings for Client Implementation Analyst jobs include:
Infographic showing various Client Implementation Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $97,293 per year, or $46.8 per hour.
Implementation Analyst

Implementation Analyst

Ztek Consulting INC

Milwaukee, WI • On-site

Contractor

Re-posted 11 days ago


Job description

Job Title: Implementation Analyst
Duration: 6-12 months
Location: Hybrid Jacksonville, FL 
Work Type:  
Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Skills :
• Implements FIS imaging and payments solutions (ImageCentre, DirectLink, Orbograph, Voyager, Host Integration, API) for banking and financial institution clients
• Serves as both Project Manager and Technical Analyst on small projects; Technical Analyst on large multi-product engagements
• Client-facing role requiring strong communication, solutioning, and stakeholder management skills
• Must work US business hours and provide after-hours & weekend support for newly implemented clients for a minimum of 2 weeks post go-live
• Up to 25% travel to client sites for installation, training, and go-live support (travel requirement varies by assignment)
Functional & Domain Knowledge
• Strong financial industry and items processing domain knowledge
• Understanding of teller and distributed capture workflows within banking environments
• Ability to review client teller capture and sort pattern requirements and provide efficient, supportable solutions
• Knowledge of image cash letter processing, duplicate detection, and remittance workflows
• Familiarity with banking ERP, accounting systems, and check clearing platforms
Platform & Application Knowledge
• ImageCentre — installer, configuration, and training proficiency required across all profiles
• DirectLink Teller — teller capture and sort pattern configuration, Host Integration knowledge
• Orbograph CAR/LAR — strong definition and configuration knowledge required
• Voyager — implementation and support knowledge (applicable profiles)
• Image Retrieval API — strong knowledge of API integration and image retrieval workflows
• Duplicate Detection and Image Cash Letter (ICL) knowledge preferred
Project & Client Management
• Run small-scope projects independently as both Project Manager and Technical Analyst
• Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
• Manage client expectations, scope, and escalations through go-live and stabilization phases
• Lead client calls, training sessions, and on-site go-live support activities
• Quick thinking and proactive communication in deadline-driven client environments
Technical Skills
• Strong SQL knowledge — querying, troubleshooting, and data validation
• Strong item processing knowledge including teller capture, distributed capture, and sort pattern requirements
• Ability to read and interpret data file layouts; perform data field mapping and conversion analysis
• Product-to-product migration experience; add-on and work order technical project delivery
• Cross-team collaboration and technical resource coordination
• Requirements gathering, gap analysis, and technical solutioning
Soft Skills & Work Requirements
• Excellent written and verbal communication skills; strong training and documentation abilities
• Ability to translate client business requirements into technical platform solutions
• Attention to detail, quality focus, and independent judgment
• Adaptability and resilience; ability to manage multiple priorities simultaneously
• Must be available to work US business hours (North America client base)
• After-hours and weekend availability required for minimum 2 weeks post go-live per new client
ABOUT Ztek: 
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.