1

Client Experience Manager Jobs in Moscow, ID (NOW HIRING)

Service day to day client needs including fielding phone calls, email, and other ... Twoor more years insurance brokerage or property casualty insurance experience in account ...

Service day to day client needs including fielding phone calls, email, and other ... Twoor more years insurance brokerage or property casualty insurance experience in account ...

The Account Manager I is responsible for maintaining strong customer relationships, ensuring client ... Experience with sales prospecting, account management, and sales processes. * Strong communication ...

Perform sales related activities including, but not limited to leading meetings at client sites and ... Bachelor's Degree (preferred) * 2+ years of Corporate Sales/Recruiting Experience * Collaborated in ...

Perform sales related activities including, but not limited to leading meetings at client sites and ... Bachelor's Degree (preferred) * 2+ years of Corporate Sales/Recruiting Experience * Collaborated in ...

The Account Manager I is responsible for maintaining strong customer relationships, ensuring client ... Experience with sales prospecting, account management, and sales processes. * Strong communication ...

The Account Manager I is responsible for maintaining strong customer relationships, ensuring client ... Experience with sales prospecting, account management, and sales processes. * Strong communication ...

Recognized as one of the more experienced contractors in the commercial public works sector in the ... and client satisfaction, and communicating effectively and proactively to the Project Executive ...

Recognized as one of the more experienced contractors in the commercial public works sector in the ... and client satisfaction, and communicating effectively and proactively to the Project Executive ...

Recognized as one of the more experienced contractors in the commercial public works sector in the ... and client satisfaction, and communicating effectively and proactively to the Project Executive ...

Showing results 21-40

Client Experience Manager information

See Moscow, ID salary details

$24.3K

$50.5K

$91.1K

How much do client experience manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client experience manager in Moscow, ID is $50,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,400.00 and $53,400.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

Infographic showing various Client Experience Manager job openings in Moscow, ID as of June 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,467 per year, or $24.3 per hour.

Senior Manager, Production and Project Management

University of Idaho Job

Moscow, ID • On-site

$75K/yr

Full-time

Posted 14 days ago


Job description

Position Information
Internal Posting? Posting Number SP005416P Position Title Senior Manager, Production and Project Management Division/College University Communications & Marketing Department University Communications & Marketing Location Moscow Posting Context Statement
As the operational leader for creative production, the Senior Manager partners with stakeholders across the university to understand business needs, translate them into actionable project plans, and ensures the creative team is equipped to deliver exceptional work that supports organizational objectives. This position also serves as a steward of brand standards, ensuring consistency and quality across all creative deliverables.
Position Overview
The Senior Manager, Production & Project Management leads the day-to-day operations of the creative production team, ensuring the delivery of high-quality visual assets that are on brand, on time, and on budget. This role oversees project intake, prioritization, resource allocation, workflow management, and production execution across graphic design, photography, and videography.
Success in this role is measured by the team's ability to consistently deliver high-quality creative work that meets brand standards, satisfies stakeholder expectations, and is completed on schedule and within budget. The Senior Manager demonstrates exceptional leadership by optimizing resources, improving operational processes, balancing competing priorities, and creating an environment where creative professionals can produce their best work while supporting the strategic objectives of the organization.
Unit URL
Creative Services
Position Qualifications
Required Experience
  • Four years of experience in creative operations, production management, project management, or marketing operations
  • Five years of experience leading multidisciplinary creative teams
  • Demonstrated experience managing multiple concurrent projects with competing priorities and deadlines
  • Experience with graphic design, photography, videography, and creative production workflows
  • Experience implementing and maintaining brand standards across creative deliverables
  • Experience leading, coaching and providing conflict resolution
  • Experience with project management and creative workflow platforms
Required Education
  • Bachelor's Degree in marketing, communications, graphic design, visual communications, business, project management, or a related field
Required Other
  • None
Additional Preferred
  • Project Management Professional (PMP) certification or equivalent
  • Experience leading creative operations within a corporate marketing or in-house agency environment
  • Familiarity with Agile or other project management methodologies
  • Experience with digital asset management (DAM) systems and creative collaboration tools
  • Exceptional organizational, communication, and interpersonal skills

Key Competencies:
  • Strategic leadership
  • Project and program management
  • Creative operations
  • Resource planning and capacity management
  • Brand management
  • Client relationship management
  • Cross-functional collaboration
  • Process improvement
  • Budget management
  • Decision making
  • Communication and influence
  • Problem solving
  • Organizational agility
  • Change management
Physical Requirements & Working Conditions
  • None
Degree Requirement Listed degree qualification is required at time of application
Posting Information
FLSA Status Exempt Employee Category Exempt Pay Range Salary starts at $75,000 annually. A higher starting salary may be considered based on education, relevant experience, skills, internal equity, and available budget resources. Type of Appointment Fiscal Year FTE
1.0
Full Time/Part Time Full Time Funding This position is contingent upon the continuation of work and/or funding. A visa sponsorship is available for the position listed in this vacancy. No Posting Date 08/21/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants
For first consideration, please submit a letter of qualification and current resume no later than September 4, 2026.
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.