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Client Executive Jobs in Roxbury Crossing, MA (NOW HIRING)

Zelis

Associate Strategic Client Executive - TPA

Boston, MA · On-site

$83K - $113K/yr

Position Overview The Associate Strategic Client Executive (Associate SCE) role will serve as the primary point of contact for Zelis for their assigned book of business. The Associate SCE will manage ...

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See Roxbury Crossing, MA salary details

$50.5K

$102.7K

$154.7K

How much do client executive jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client executive in Roxbury Crossing, MA is $102,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $112,900.00 per year, depending on experience, location, and employer.

What is a client executive?

Client Executives are professionals responsible for managing relationships with key clients, ensuring their needs are met, and identifying opportunities for business growth. They act as the main point of contact between the client and their organization, often handling contract negotiations, service delivery, and issue resolution. Client Executives typically work in industries such as consulting, advertising, or insurance, and play a vital role in maintaining client satisfaction and loyalty.

How does a client executive typically collaborate with internal teams to ensure client satisfaction?

Client Executives frequently serve as the primary point of contact between clients and the company, coordinating with internal teams such as sales, marketing, product development, and customer support. They facilitate communication by relaying client feedback, clarifying expectations, and ensuring deliverables align with the client's needs. This collaboration often involves regular meetings, joint strategy sessions, and cross-departmental problem-solving to address challenges quickly and efficiently. Building strong relationships internally is key to delivering consistent, high-quality service and maintaining long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client executive?

To thrive as a Client Executive, you need strong account management abilities, a deep understanding of your industry, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and contract management systems is often required. Outstanding interpersonal communication, negotiation, and problem-solving skills help build trust and long-term relationships with clients. These skills ensure you can effectively manage client portfolios, drive business growth, and deliver exceptional service in a competitive environment.

What does a client executive do?

A client executive manages relationships with clients, ensuring their needs are met and fostering long-term partnerships. They coordinate with internal teams, develop account strategies, and often use CRM tools to track client interactions and satisfaction. Strong communication and negotiation skills are essential for success in this role.
What cities near Roxbury Crossing, MA are hiring for Client Executive jobs? Cities near Roxbury Crossing, MA with the most Client Executive job openings:
Client Executive jobs near you

Client Executive, Commercial Real Estate

The Baldwin Group

Boston, MA • On-site

Full-time

Posted 4 days ago

Job description

The Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options.
Position Summary:
The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options.
Principal Responsibilities:
  • Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations.
  • Develops trusted partnerships with key insurance company partners and broker representatives.
  • Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks.
  • Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information.
  • Coordinates client team including Account Management, Risk Mitigation, Claims Consulting and Risk Analysts to ensure service standards and key deliverables exceed clients' expectations.
  • Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk.
  • Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise.
  • Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train.

Education, Experience, Skills and Abilities Requirements:
  • Obtain and maintain state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment).
  • A minimum of seven (7) years of commercial insurance experience.
  • Excellent verbal and written communication skills that inspire loyalty and commitment from others.
  • Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping.
  • Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests.
  • Experience in reviewing, placing and negotiating loss sensitive casualty and workers compensation placements including captive structure is preferred.
  • Preferred industry specialization, such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc.
  • Makes sound judgements and decisions based on objective analysis and multiple perspectives.
  • Intermediate to advanced knowledge of Microsoft PowerPoint, Outlook, Excel, and Word.
  • Working knowledge in Epic is preferred.
  • Designations preferred, including CPCU, CIC, CRM, or ARM.
  • Demonstrates the organization's core values, exuding behavior that is aligned with corporate culture.

Special Working Conditions:
  • Fast-paced multi-tasking environment which will, at times, require travel.

Important Notice:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.
PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY:
  • Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations.
  • Develops trusted partnerships with key insurance company partners and broker representatives.
  • Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks.
  • Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information.
  • Coordinates client team including Account Management, Risk Mitigation, Claims Consulting and Risk Analysts to ensure service standards and key deliverables exceed clients' expectations.
  • Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk.
  • Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise.
  • Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train.

MANAGEMENT AND SUPERVISORY SCOPE:
  • Insert

FINANCIAL AND BUDGET ACCOUNTABILITY:
  • Yes/No

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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