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Client Executive Jobs in Innisfil, ON (NOW HIRING)

The Director, Client Experience is responsible for developing and maintaining strong relationships ... Internal: Executives, Colleagues, Support Staff * External: Clients, Insurance Companies ...

Are you passionate about providing solutions to your client and want to work for a company that ... Long View is seeking an ambitious and results-focused Account Executive for our Toronto office who ...

Job Overview The FX Sales Executive is responsible for managing relationships with existing client accounts while also prospecting and developing new business opportunities. The role acts as the key ...

The company enjoys the industry's highest levels of client satisfaction and has received many ... the Sales Executive is responsible to meet revenue and profitability objectives through the ...

The company enjoys the industry's highest levels of client satisfaction and has received many ... the Sales Executive is responsible to meet revenue and profitability objectives through the ...

As an Account Executive , you will be an integral member of the Accounts team, providing support ... Supports the Account Supervisor and wider team with client communications and administrative tasks ...

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Client Executive information

What is a client executive?

Client Executives are professionals responsible for managing relationships with key clients, ensuring their needs are met, and identifying opportunities for business growth. They act as the main point of contact between the client and their organization, often handling contract negotiations, service delivery, and issue resolution. Client Executives typically work in industries such as consulting, advertising, or insurance, and play a vital role in maintaining client satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a client executive?

To thrive as a Client Executive, you need strong account management abilities, a deep understanding of your industry, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and contract management systems is often required. Outstanding interpersonal communication, negotiation, and problem-solving skills help build trust and long-term relationships with clients. These skills ensure you can effectively manage client portfolios, drive business growth, and deliver exceptional service in a competitive environment.

How does a client executive typically collaborate with internal teams to ensure client satisfaction?

Client Executives frequently serve as the primary point of contact between clients and the company, coordinating with internal teams such as sales, marketing, product development, and customer support. They facilitate communication by relaying client feedback, clarifying expectations, and ensuring deliverables align with the client's needs. This collaboration often involves regular meetings, joint strategy sessions, and cross-departmental problem-solving to address challenges quickly and efficiently. Building strong relationships internally is key to delivering consistent, high-quality service and maintaining long-term client satisfaction.

What are the most commonly searched types of Client jobs in Innisfil, ON?

The most popular types of Client jobs in Innisfil, ON are:

What cities near Innisfil, ON are hiring for Client Executive jobs?

Cities near Innisfil, ON with the most Client Executive job openings:

Infographic showing various Client Executive job openings in Innisfil, ON as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Director, Client Experience

Cavell Risk, Inc.

Toronto, ON • On-site

$100 - $130/hr

Other

Re-posted 26 days ago


Job description

The Director, Client Experience is responsible for developing and maintaining strong relationships with clients by providing exceptional service and personalized solutions that meet their unique business needs. The Director is responsible for identifying new business opportunities, managing client accounts, and working collaboratively with other team members to achieve business objectives and drive growth.

Duties and Responsibilities
  • Leads, provides direction to, delegates, supports and evaluates the work of the Manager, Client Experience and the Associate, Client Experience;
  • Oversees the client service experience, ensuring high-quality service is provided;
  • Is accountable for service, retention, and client renewal and placement results, and provides accountability of the team through delegation, support, and intervention as required;
  • Supports the development of sales strategies, identifies process improvements and ensures prompt resolution of client issues;
  • Manages and maintains client relationships through regular cadence meetings, engagement, check-ins, and information delivery;
  • Conducts due diligence, analysis, and provides recommendations while proactively anticipating needs;
  • Provides training and guidance to support the advancement of the Manager, Client Experience;
  • Leads, provides direction to, delegates, supports and evaluates the work of the Manager, and Associate of Client Experience;
  • In concert with a Strategic Advisor, plans and executes strategic broking approaches;
  • Oversees and supports marketing and negotiations, ensuring effective communication and collaboration;
  • Oversees key accounts, manages products, and independently delegates renewals;
  • Leverages industry relationships to benefit clients;
  • Stays informed about regulatory affairs, the competitive market, and legal frameworks to ensure the company operates in compliance with regulations and laws;
  • Meets or exceeds regulatory requirements for continuing education, and ensures all licenses are in good standing, and successfully renewed in order to transact business;
  • Effectively mitigates or controls potential risks effectively, protecting the company from harm; and
  • Performs other duties as assigned.
Minimum Requirements
  • Bachelor’s degree in business administration or a related field;
  • Senior broking experience and sales experience required;
  • Advanced understanding of legal and regulatory considerations and industry drivers;
  • Completed or actively working towards a Broker (RIBO) Level 2 Licence or equivalent depending on provincial requirements;
  • Committed to continuously developing your knowledge of emerging trends, critical coverages, and legislative changes through ongoing education and professional development opportunities;
  • Ability to satisfy Continuing Education (CE) requirements;
  • Interest in pursuing FCIP is an asset;
  • High degree of business acumen, excellent critical thinking, problem solving and decision-making skills to analyze customer needs and identify ways to meet them;
  • Exceptional relationship management and negotiation skills to finalize deals and contracts with clients;
  • Knowledge of current market trends and customer preferences to inform product development and sales strategies; and
  • Continuously expand your network by attending events focused on your emerging areas of interest and client activities.
Key Relationships
  • Internal: Executives, Colleagues, Support Staff
  • External: Clients, Insurance Companies, Underwriters, Claims, Engineers & Consultants
Working Conditions
  • Work on-site in our downtown Toronto office five days a week
  • Work normal business hours but may be required to do some work in the evenings or outside normal working hours;
  • Able to work on a computer for long periods of time;
  • Required to work in a busy, open area office
  • Required to spend long hours concentrating which will require attention to detail and high levels of accuracy;
  • Required to travel to client sites, and for client meetings; and
  • Required to meet a number of deadlines.
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