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Client Engagement Associate Jobs in Trumbull, CT

Valitana LLC

Client Engagement Associate

Stamford, CT · On-site

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong relationships with our clients, ensuring they continuously derive value from Valitana's platforms.

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All JobsClient Engagement Associate JobsClient Engagement Associate Jobs in Trumbull, CT

Client Engagement Associate information

See Trumbull, CT salary details

$22.6K

$46.1K

$71.1K

How much do client engagement associate jobs pay per year?

As of Jul 29, 2026, the average yearly pay for client engagement associate in Trumbull, CT is $46,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $54,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Client Engagement Associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What does a client engagement associate do?

A client engagement associate is responsible for building and maintaining relationships with clients to ensure their needs are met and satisfaction is achieved. They often handle communication, coordinate services, and support client retention efforts, using tools like CRM software. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Engagement Associate, and why are they important?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What jobs pay 4000 a week without a degree?

A Client Engagement Associate typically earns less than $4,000 weekly, but high-commission sales roles such as real estate agents, financial advisors, or certain insurance agents can reach or exceed that amount without requiring a degree. Success in these roles depends on skills, experience, and sales performance, often involving strong communication and client management abilities.

What does an engagement associate do?

An engagement associate is responsible for building and maintaining relationships with clients or customers, often by providing support, addressing inquiries, and ensuring satisfaction. They may use communication tools like email or CRM software and typically require strong interpersonal and organizational skills. Their role helps improve client retention and supports overall business growth.

What is a Client Engagement Associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

Is a CSA job stressful?

A Client Engagement Associate role can be stressful due to managing client expectations, handling multiple tasks, and meeting performance targets. Strong communication skills and time management are important to handle the workload effectively, but stress levels vary depending on the work environment and individual resilience.
What cities near Trumbull, CT are hiring for Client Engagement Associate jobs? Cities near Trumbull, CT with the most Client Engagement Associate job openings:
Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in Trumbull, CT as of June 2026, with employment types broken down into 78% Full Time, 14% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,078 per year, or $22.2 per hour.
Client Engagement Associate

Client Engagement Associate

Freudigman & Billings LLC

Westport, CT • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Our fundamental belief at Freudigman & Billings is that children learn best in the context of supportive relationships. We are committed to helping students better understand how they learn and how they can take ownership of that learning. Our team provides educational solutions for adolescents and children through individual assessment, personally tailored learning programs, and one-on-one coaching.
Freudigman & Billings seeks a Client Engagement Associate to join our Client Services team. The Client Engagement Associate is a critical member of the team, responsible for creating a seamless experience for students, families, and instructors while ensuring the daily operations of our center run smoothly.
The Client Engagement Associate serves as a primary point of contact for families and students and plays a key role in coordinating onboarding, communication, scheduling and administrative processes. This position requires exceptional organizational skills, strong judgment, and the ability to manage complex details with accuracy and professionalism.
The ideal candidate enjoys solving puzzles. Whether it is finding the right scheduling solution, balancing competing priorities, or anticipating the needs of students, families, and instructors, this role requires someone who enjoys making complex pieces fit together. Think Sudoku, Tetris, or chess - success comes from seeing the big picture while managing the smallest details.
This role is ideal for someone who thrives in a fast-paced environment, enjoys learning new technology, creates efficiency wherever possible, and understands that client service in an educational setting is far more complex than transactional scheduling.
Core Responsibilities
  • Prioritize and manage shared communication channels, including Welcome inboxes, and ensure timely responses and follow-through.
  • Coordinate scheduling services for new clients and advising meetings for current clients.
  • Assist the Director of Client Services with scheduling onboarding calls.
  • Support the onboarding process for new families by collecting required documentation, entering new client information into internal systems, and preparing client files.
  • Maintain and update databases to ensure accurate tracking of prospective and current clients.
  • Assist the Client Services Team with major cyclical scheduling projects throughout the academic year.
  • Maintain knowledge of local school calendars, academic schedules, standardized testing timelines, and seasonal programming.
  • Collaborate closely with the Client Services Team and other key members of the office to support efficient daily operations.
  • Manage incoming phone calls, greet and direct students and families, and provide a welcoming, professional front-office experience.
  • Assist with facility coordination, including communication with the landlord and supporting day-to-day office operations as needed.
  • Maintain strict confidentiality of all student and family information.

Competency Requirements
Critical Thinking: Analyze scheduling conflicts, competing priorities, and last-minute changes to develop effective solutions.
Attention to Detail: Demonstrate exceptional accuracy in scheduling, documentation, and data management.
Executive Functioning: Effectively prioritize numerous competing tasks while maintaining organization, accuracy, and follow-through.
Big-Picture Thinking: Understand how individual decisions affect students, instructors, families, and overall center operations.
Crisis Management: Identify urgent issues, establish priorities quickly, and execute solutions with professionalism and sound judgment.
Leadership & Teamwork: Collaborate effectively with Partners, Directors, Instructors, and fellow Client Services team members to support smooth operations.
Communication: Maintain clear, timely, and professional communication with clients, instructors, families, and internal stakeholders.
Required Qualifications & Experience
Education
  • Bachelor's degree (B.A. or B.S.) required.

Experience
  • Two or more years of experience in scheduling, administrative support, client services, customer service, or office operations.
  • Demonstrated success with office management and managing complex administrative responsibilities
  • Strong proficiency with Google Workspace, scheduling software, and data management systems.
  • Advanced proficiency with Apple products and Mac operating systems.

Physical & Environmental Conditions
  • Prolonged periods of sitting or standing while working at a computer.
  • Ability to lift up to 15 pounds occasionally.
  • This is a full-time, on-site position based in our Westport, CT office.
  • Monday through Friday, 9:30 a.m. to 6:00 p.m.
  • Reliable transportation is required.
  • Candidates must be authorized to work in the United States and successfully complete a background check.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Meal Perks

If you enjoy creating order out of complexity, thrive in a fast-paced environment, and want to play an essential role in supporting students, families, and educators, we encourage you to apply.

Apply