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Client Engagement Associate Jobs in Raleigh, NC (NOW HIRING)

SCHUNK

Associate Product Manager

Morrisville, NC

Description Associate Product Manager SUCCESS PROFILE We're seeking a highly organized and ... Client Engagement & Travel: Conduct plant visits, product demonstrations, and attend trade shows ...

Pwc

SAP BRIM Consultant, Senior Associate

Raleigh, NC

$77K - $202K/yr

As a Senior Associate, you will build meaningful client connections and learn how to manage and ... client engagement What You Must Have - At least a Bachelor's degree - At least 2 years of ...

Samprasoft

Manual Researcher

Durham, NC · On-site

... the client's engagement on an adhoc basis. As the owner, the associate is responsible for determining the strategy: what reference documents or people resources to leverage, which tools to employ ...

Samprasoft

Manual Researcher

Durham, NC · On-site

... the client's engagement on an adhoc basis. As the owner, the associate is responsible for determining the strategy: what reference documents or people resources to leverage, which tools to employ ...

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Showing results 21-40

All JobsClient Engagement Associate JobsClient Engagement Associate Jobs in Raleigh, NC

Client Engagement Associate information

See Raleigh, NC salary details

$22.4K

$45.6K

$70.5K

How much do client engagement associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client engagement associate in Raleigh, NC is $45,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $53,900.00 per year, depending on experience, location, and employer.

What are some common challenges a client engagement associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What are the key skills and qualifications needed to thrive as a client engagement associate?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What is a client engagement associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.
What are the most commonly searched types of Client Engagement jobs in Raleigh, NC? The most popular types of Client Engagement jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Engagement Associate jobs? Cities near Raleigh, NC with the most Client Engagement Associate job openings:
Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,648 per year, or $21.9 per hour.

Inside Sales Associate - Work from Home

Publishing Concepts

Cary, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy.
At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving.
By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve.
Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside Sales Associates Job Description
We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
  • A love for sales and a positive, challenge-driven mindset.
  • Resilience, dedication to excellence, and a results-oriented approach.
  • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
  • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
  • Strong keyboarding, spelling, and attention to detail.
  • Your authentic self and personality - we're hiring you for YOU!

How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
  • Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.

Client Engagement:
  • Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.

Sales Processes:
  • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
  • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
  • Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.

Coaching and Training:
  • Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.

Independent Sales Activities:
  • Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.

Feedback Loop:
  • Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.

Accountability and Attendance:
  • Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.

Requirements
Requirements for Inside Sales Associates
  • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
  • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
  • Minimum High School Degree or Equivalent.
  • Must complete a background check within 48 hours of receiving an offer.
  • Must complete a reference check (3 professional references needed).
  • Must have a quiet workspace: Free of disruptions for professional call handling.
  • Experience preferred in making high-volume sales calls.
  • Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.

Technical Requirements:
  • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
  • Must have a Download speed above 10/Upload Speed above 5.
  • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
  • Desktop Equipment provided: You must work off our equipment.

Physical Requirements:
Must be able to sit for long periods of time.
Inside Sales Associates Pay Rate and Schedule:
  • Rate of pay: $16 per hour + uncapped commission.
  • Average Associates earn $40K to $45K per year!
  • Top Performers earn $45K plus per year!
  • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
  • Scheduled one-hour lunch and two 15-minute breaks daily.
  • Monday - Friday, offering full-time shifts only.
  • One to two Saturdays per quarter (about one to two Saturdays every three months).

Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI http://notthebigcompany.com/
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***

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