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Client Engagement Associate Jobs in Manchester, CT

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

  • Retirement

Maintain detailed records of onboarding progress and client engagement using CRM tools * Act as the ... Associate's degree (required) or Bachelor's degree (preferred) in Business, Communication or ...

CENTURION HOLDINGS LLC

Financial Advisor

Cheshire, CT · On-site

$60K - $75K/yr

We are seeking a motivated, client-focused Associate Financial Advisor to join our team and play a ... engagement. Team Collaboration & Operations * Partner with the operations team to ensure a seamless ...

CENTURION HOLDINGS LLC

Financial Advisor

Cheshire, CT · On-site

$60K - $75K/yr

We are seeking a motivated, client-focused Associate Financial Advisor to join our team and play a ... engagement. Team Collaboration & Operations * Partner with the operations team to ensure a seamless ...

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our technical solutions with our focus on client engagement and real relationships ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our technical solutions with our focus on client engagement and real relationships ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our technical solutions with our focus on client engagement and real relationships ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Deloitte

Lead Forward Deployed Engineer - AWS

Hartford, CT

$103K - $136K/yr

Client Engagement * Embed with clients to identify business needs and translate high-value GenAI ... AWS Certified Cloud Practitioner, AWS Certified Solutions Architect (Associate), AWS Certified AI ...

Deloitte

Senior Forward Deployed Engineer- AWS

Hartford, CT

$105K - $144K/yr

Client Engagement * Embed with clients to identify business needs and translate high-value GenAI ... AWS Certified Cloud Practitioner, AWS Certified Solutions Architect (Associate), AWS Certified AI ...

Deloitte

Forward Deployed Engineer- AWS

Hartford, CT

Client Engagement * Embed with clients to identify business needs and translate high-value GenAI ... AWS Certified Cloud Practitioner, AWS Certified Solutions Architect (Associate), AWS Certified AI ...

Crowe LLP

Audit Senior Associate - Insurance

Hartford, CT · Hybrid

$81K - $100K/yr

Running client engagements from start to finish. This includes all aspects of financial statement ... Experience with engagement management, reviews, and staff supervision. * Being able to multi-task ...

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Showing results 41-60

All JobsClient Engagement Associate JobsClient Engagement Associate Jobs in Manchester, CT

Client Engagement Associate information

See Manchester, CT salary details

$23.2K

$47.4K

$73.2K

How much do client engagement associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client engagement associate in Manchester, CT is $47,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $56,100.00 per year, depending on experience, location, and employer.

What is a client engagement associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

What are the key skills and qualifications needed to thrive as a client engagement associate?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What are some common challenges a client engagement associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What are the most commonly searched types of Client Engagement jobs in Manchester, CT?

The most popular types of Client Engagement jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Client Engagement Associate jobs?

Cities near Manchester, CT with the most Client Engagement Associate job openings:

Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $47,432 per year, or $22.8 per hour.

CL Account Manager

TicketNetwork

South Windsor, CT • On-site

Full-time

Retirement

Re-posted 28 days ago

Job description

RCN Capital is seeking an Account Manager to serve as the primary technical point of contact for new Correspondent Lender (CL) partners throughout the onboarding lifecycle. This role is responsible for guiding clients through system setup, product training, and early adoption to ensure a smooth and successful launch with RCN Capital's technology platforms.
The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a liaison between CL partners and internal teams-including Technical Support, Partnership Management, and Technology & Development-this role helps resolve issues, communicate enhancements, and proactively identify opportunities to improve the client experience.
Additionally, the role gathers client feedback to support product and process improvements, manages ongoing client needs as new functionality is released, and represents RCN Capital at industry conferences and CL training events.
Responsibilities:
  • Serve as the tech application point of contact for new CL clients throughout the onboarding lifecycle
  • Schedule and conduct live product training sessions and guide clients through setup, usage and early adoption
  • Assist in the account creation and on-boarding of new CL into the system
  • Maintain detailed records of onboarding progress and client engagement using CRM tools
  • Act as the point of contact and handle customers' individual needs as new functionality and applications are released
  • Gather client feedback during onboarding to inform product improvements and client resources
  • Serve as a liaison between the client and other RCN departments such as Technical Support, Partnership Management, Technology & Development, and others.
  • Proactively identify potential friction points and recommend solutions for a smoother client experience
  • Represent RCN at various industry conferences and CL training groups
  • Additional tasks and projects to align with evolving business needs

Required Skills and Experience:
  • Excellent communication and interpersonal skills, especially when working with technical and non-technical users
  • Highly motivated with strong work ethic
  • Highly organized with strong attention to detail and ability to manage multiple onboarding timelines simultaneously
  • Strong problem-solving skills and a client-first mindset
  • Strong telecommunication skills
  • Proficient in MS Office, specifically Outlook, Word and Excel
  • Adapts well to change and performs successfully in a fast paced environment
  • 1-2 years of experience in a professional, client-focused role, specifically including phone work or cold calling
  • 1-2 years of experience in a business development, sales, or similar role
  • Commensurate educational experience will be considered.

Preferred Skills and Experience:
  • Experience in FinTech, lending software, or mortgage technology platforms
  • Knowledge of software sales preferred
  • Background in sales support, technical support, or implementation roles
  • 1-2 years of experience in the real estate lending, mortgage or banking industry

Education:
  • Associate's degree (required) or Bachelor's degree (preferred) in Business, Communication or related field.

Work Schedule:
  • Full time, 40 hours/week
  • Monday-Friday, 9AM to 6PM
  • Hybrid work model
  • First 90 days onsite for training
  • 2 days/week required onsite after

Why RCN Capital:
  • Growth-oriented environment with opportunities to expand your legal skill set
  • Ongoing training and development
  • Casual dress policy
  • Free food and beverage program
  • Competitive benefits, including 401(k)
  • And many additional perks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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