Client Engagement Associate Jobs in Indiana (NOW HIRING)

Position Summary

As an Account Executive, you'll help grow Centurion Land Title by building relationships with real estate professionals and serving as a trusted resource throughout the transaction process. You'll develop new business opportunities, strengthen existing partnerships, and represent Centurion in the marketplace through networking, client engagement, and exceptional service.

This role is ideal for someone who enjoys meeting new people, building long-term relationships, and making a direct impact on business growth. Individuals who thrive in this role are motivated, customer-focused, and energized by connecting with others while delivering exceptional service.

Why You’ll Enjoy This Role

• Build meaningful relationships with real estate agents, lenders, attorneys, builders, and other industry professionals.
• Enjoy a dynamic role that combines networking, client engagement, and business development.
• Make a direct impact on the growth and success of a respected title company.
• Work independently while being supported by a collaborative and experienced team.
• Expand your professional network and become a trusted resource within the real estate community.
• Experience variety in your day through client meetings, community events, and strategic outreach activities.

How You'll Make an Impact

• Build lasting relationships with real estate agents, lenders, attorneys, builders, and other industry professionals.
• Grow your client portfolio by identifying new business opportunities and strengthening existing partnerships.
• Become a trusted resource clients rely on for responsive communication and exceptional service.
• Consistently meet or exceed sales and business development goals.
• Represent Centurion Land Title with professionalism, integrity, and a commitment to delivering an exceptional client experience.

Essential Responsibilities

• Identify, prospect, and secure new business opportunities within the real estate, mortgage, and legal sectors to drive market growth and expand Centurion’s client base.
• Cultivate and maintain long-term relationships with real estate agents, brokers, lenders, attorneys, builders, and other key industry partners through consistent communication and exceptional service.
• Build meaningful connections with current and prospective clients through lunches, coffee meetings, office visits, networking events, educational presentations, and other strategic outreach initiatives.
• Promote Centurion’s title and escrow services through regular outreach, meetings, events, presentations, and personalized business development efforts.
• Collaborate with internal departments to ensure a seamless onboarding experience and outstanding service delivery for clients from start to finish.
• Maintain accurate CRM records, track sales activities, and provide regular updates on pipeline progress, business development efforts, and overall performance.
• Attend networking events, industry conferences, association meetings, and community functions to strengthen relationships, increase brand awareness, and generate new business opportunities.
• Serve as a trusted liaison between clients and internal operations teams to proactively resolve issues, communicate effectively, and ensure a positive client experience.
• Meet or exceed monthly and quarterly sales goals established by leadership while contributing to the overall success and growth of the organization.

Knowledge, Skills and Abilities

• Well-versed in the real estate transaction process and knowledgeable in title insurance and escrow services.
• Exceptional communication, presentation, and interpersonal skills with the ability to build trust and establish lasting professional relationships.
• Demonstrated success in developing new business opportunities while maintaining and growing an existing client portfolio.
• Self-motivated, goal-oriented, and driven to achieve results with the ability to work independently and manage priorities effectively.
• Proficient in CRM platforms and Microsoft Office Suite, with the ability to maintain accurate records and analyze sales activity.
• Strong organizational and time management skills with the ability to balance multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering outstanding service and representing the organization with professionalism and integrity.

Experience and Training

• Minimum of two (2) years of experience in outside sales, account management, business development, or a related client-facing role; experience within the title insurance industry is preferred.
• Previous experience working with real estate professionals, mortgage lenders, attorneys, builders, or other industry partners is highly desirable.
• Proven ability to build and maintain professional relationships, identify new business opportunities, and achieve sales objectives.
• High school diploma or equivalent required; an associate or bachelor’s degree in business, marketing, communications, or a related field is preferred.
• An equivalent combination of education, training, and relevant experience may be considered.

Physical Demands and Work Environment

Physical Demands:

• This role offers the opportunity to meet with clients, attend networking events, and engage with industry professionals throughout the Indianapolis market. Regular travel between the Carmel, Fishers, and Indy West offices is expected.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to occasionally lift office supplies, files, or small packages (up to 20 lbs).
• Regular use of hands and fingers for typing, handling paperwork, and using office equipment.
• May involve walking or standing during file retrieval, client meetings, or office support tasks.

Work Environment:

• Standard professional office environment with consistent in-person attendance required.
• Fast-paced, deadline-driven atmosphere with frequent interactions with clients, agents, and internal staff.
• Collaborative setting across multiple departments and locations.
• Noise levels are typically low to moderate.
• Office locations are climate-controlled and equipped with standard office furniture and technology.

Job Dimensions

The Account Executive serves as a key representative of Centurion Land Title, driving new business development while strengthening and maintaining relationships with existing clients and industry partners. Through strategic outreach, networking, and exceptional customer service, this role contributes directly to revenue growth, brand awareness, client retention, and the company’s long-term success.

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Centurion Land Title is an affiliate company of Ruoff Mortgage. Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.